Leonardo.Ai Reviews 1,196

I love the software and creating these amazing images.
Very reasonable subscription to suit different needs. I get 8k tokens a month plus l can transfer them over to the next month up to 25k.
Easy to use.
The best thing about this company is their email support Anna, Fin and other staff all really helpful and reply so quickly.
Thank you so much.

Maybe the fastet support on planet. Anna made my day <3

Customer support was very professional and understanding.
Although the platform did not fully meet my needs, the support team handled my request fairly and respectfully.
Special thanks to Mark G. for his kind and efficient assistance.

Marck from the Level 2 support team handled my issue with professionalism and real goodwill, which I truly appreciated. Everything was resolved quickly and fairly.
Also thanks to Fin for following up and making sure everything was settled smoothly. Overall, very responsive and customer-oriented support.
Highly appreciated!

A great support from the team and in the end it worked out that it was an issue with my browser that I needed to clear the Cache so that I could eventually log in. The service was immediate and effective

There are a great and honest company. Really good people. Thank you for your help

I forgot to cancel my subscription (I didn’t receive any renewal reminder email) and was charged for a full year. I contacted support the same day to request a refund and received an extremely fast and professional response from Mark G., who handled my request right away. I would definitely consider subscribing again in the future if my AI image creation needs increase.

John was incredibly helpful and professional throughout the entire process.
He took the time to understand the issue clearly, responded quickly, and guided us step by step until the problem was fully resolved. His communication was clear, calm, and genuinely supportive, which made a frustrating situation much easier to handle.

It’s rare to come across support representatives who are both knowledgeable and attentive, and John definitely stands out in that regard.
Thanks to his help, everything is now working smoothly again. Really appreciate the assistance and the overall experience.

The technician was just great - experience couldn't be better. He got back to me very quickly and just as quickly solved the problem I had creating a short video with help on both prompts and a software on the site I wasn't aware of. Just terrific!
M. Korolenko

Thanks for doing a great job, Alyanna is very helpful in taking care of our concerns.
Aziz

I would like to thank Rayn and Fin for their very good Support, services and really quick in solving my issues and problems. So thank you so much.

Leonardo.ai is hands down the highest quality platform in the AI image generation market. Not only are the features and tools incredibly advanced, but their support team is also on another level. They are far more professional and helpful than many other platforms I’ve worked with.
Special thanks to Anna for her exceptional help

I used it for 1 month, it was the highlight, I was satisfied. Then, I was charged for the following month even though I no longer wanted to continue my subscription. I requested a refund, it was granted by Anna (thank you very much) the same day!

I am new to this app. I was really having issues. I was able to contact a representative. His name is Mark G. I had to write a review because he was extremely helpful, patient and knowledgable. I have a great feel for the app now and feel confident going forth with my projects. He greatly represents your company. Thank you so very much.

Thanks Mark was so helpful.

WEll actually I needed to cancel my yearly subscription for health reasons and they dealt with me very swiftly and applied a pro-rated return of my money. Marc was very understanding and he cancelled my subscription and applied the refund and wished me well in my recovery. Very genuine and nice of him to do that.

I don’t usually review many companies, but this one truly deserves it.
Leonardo is a built-in system that brings together some of the best generators on the market, allowing me to test my prompts across different models and choose the best results.
It has genuinely reshaped my company’s image quality.

I had some technical issue that turned out to be misunderstandings on my part. The staff Leonardo (Anna and Jeff), including their AI assistant Fin, responded promptly. I was very impressed.