Good product arrives to your postbox at competitive price. Must know your prescription in advance to order the correct lenses. Would appreciate it if easier to save profile to mail for reorder. Qualit... See more
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The lenses were in stock luckily so they were dispatched quite quickly, with Lenson informing me of where they were each day. Postal services are limited but the lenses were delivered in reasonable ti... See more
Company replied
I have had a contact lens subscription with lenson for more than a year now and they has always delivered on time, so I never run out of my daily contact lens. I can't survive without contact lenses b... See more
Easy shopping process and super fast delivery time. Literally got my lenses in 3 days. Thank you! Hope you can offer extra student discount soon with studentkortet.
Company details
Written by the company
Lenson.com ble til i år 2004 og har sitt hovedkontor i Stockholm med norsktalende personell. Vår ide er å ha markedets mest kundevennlige tilbud på varer og tjenester innen øyne-og øye helse.
Written by the company
- Eksperter på optikk
- Øye helse og syn er vårt fokus og vi vil hjelpe deg med å ta vare på dine øyene på best mulig måte! Kontakt våre eksperter på kundeservice for råd om 800-199-02 eller e-post kundeservice@lenson.com.
- Frakt og retur
- Vi har utrolig raske leveranser av våre lagervarer - ofte har våre kunder sine kontaktlinser hjemme i posten neste arbeidsdag! Vi tilbyr 90 dagers åpent kjøp av kontaktlinser, tilbehør og solbriller. 365 dager åpent kjøp på briller. Å returnere er gratis!
- Clickand Reload™
- Vår smarte funksjon Clickand Reload™ gjør det enkelt, med noen få klikk kan du bestille det samme som sist. Vi beregner også ut når det er på tide å bestille igjen. En påminnelse på din e-post vil da bli sendt og derfra kan du enkelt klikke deg videre for å bestille det samme som sist.
Prisgaranti
Vi synes det er viktig at du som kunde føler deg trygg når du handler hos.
Alle prisene våre er inkludert moms og tollavgift tilkommer ikke. Om du skulle finne et identisk produkt til en lavere pris hos en annen norsk, nettbasert butikk innen 14 dager fra kjøpsdato, betaler vi tilbake mellomlegget på produktet.
Contact info
4.3
Excellent
6K reviews
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I have been using Lenson a number of…
I have been using Lenson a number of years while I have been living in Norway and have found Lenson to provide a good service. My lenses arrive within a few days. And when I have had a problem ordering from my computer there has always been a friendly voice at the end of the phone. Being unable to order online was never Lenson's fault just my stupidity.
28 March 2022
Thanks for smart packaging so I could…
Thanks for smart packaging so I could get them in my postbox.
8 December 2021
very good contact with the customer
very good contact with the customer, order as described
25 August 2021
Rask levering:-)
8 August 2021
God service rask levering.
10 July 2021
Super rask levering og nest billigst av…
Super rask levering og nest billigst av alle nett leverandører
22 June 2021
Rask levering
20 June 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Service non-existent
Delayed delivery and sent me the wrong contacts. Haven’t replied to my emails after 3 weeks now.
13 June 2021
Unprompted review
Reply from Lenson
Hello Thomas,
thank you for your feedback. We are sorry to hear that you have received the wrong item and have not received a reply.
I do not see any unanswered inquiries. Feel free to try sending it again to kundeservice@lenson.com or call us on 23 96 51 51 with your order number so we can help you further with returns and correct lenses.
In the meantime, wish you a nice day!
Monica, LensOn
Rask levering!
19 April 2021
Rask levering 👍
17 April 2021
Rask levering.
5 March 2021
Rask levering
2 March 2021
Claimed it was sent far before it was…
Claimed it was sent far before it was actually sent. They have good prices.
10 February 2021
Reply from Lenson
Hi John!
Thank you for the feedback. We pack and send most orders within 24 hours, and you will receive an automatic confirmation from us when the package is ready to be picked up by the Post.
However, it can take up to 24 hours before the package number appears in the app.
You are welcome to contact our customer service department so we can take a closer look at what has happened.
Have a great day!
//Monica, LensOn
Amazing service!!!
9 February 2021
Fort levering
8 February 2021
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