Lenses In-glasses Reviews 

3,235
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Lenses In-glasses on lenses-in-glasses.co.uk offer a very straightforward and efficient service. The team provides clear guidance and my glasses arrived with precisely the lenses I needed. Although th... See more

Rated 5 out of 5 stars

Fantastic experience from start to finish , great communication and I’m really pleased with the result. The Raybans were my twin sisters who sadly died last year, the lenses were scratched and also ha... See more

Company replied

Rated 5 out of 5 stars

I am incredibly happy with my glasses. Having supplied the sports frame they have added varifocals with a react to light lens which also works when driving. Previously I have been unable to run withou... See more

Company replied

Rated 5 out of 5 stars

They sent me a free prepaid postage box that showed up the next day. Within 48 hours a representative contacted me to discuss my lens options. Pricing and turnaround was substansially better than... See more

Company replied

Company details

  1. Glasses Store

Written by the company

LENSES-IN-GLASSES From home, office or on the go we have made it easy to have new replacement lenses fitted to your Glasses. Lenses-in-glasses offer you a replacement lens service on premium branded lenses including Zeiss,Nikon,Essilor andHoya. We specialize in Reglazing your glasses for all frame makes models and styles including Lindberg frames, Spirit Titanium, Air Titanium, N.O.W. Titanium and Acetanium, offering you a cost effective solution to fitting new lenses to your favourite glasses, you can choose from distance , reading mid distance , varifocals and bifocals for your new prescription lenses. Our range of options means you can have your frames fitted with prescription sunglasses lenses, polaroid lenses and transition lenses. We’ve made it safe,fast and FREE to use our reglaze service .


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,235)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service
Good quality and good price, also good communication

12 June 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Paula.

We are delighted that you're happy with your new lenses and that you liked our service. We're glad that our prices were cost effective for you and that our communication was helpful. We hope to help you again in the future!

Kind regards
Ben.

Rated 4 out of 5 stars

Fair prices

Fair prices

6 June 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review David.

We are glad that you like your new lenses and that our prices were cost effective for you. We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Great experience

Good information. Prompt delivery.
Good value for money.

12 June 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Susan.

We are happy that you like your new lenses and that our prices were reasonable for you. We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Excellent service

Seamless, painless process from beginning to end and excellent value.

12 June 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Moz.

We are glad that our service was easy and hassle free, and that our prices were cost effective for you. We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Kay.

We are delighted that you're happy with your new lenses and that you liked our service. We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Great experience overall.

Great experience overall.
Fast reply to my queries and my glasses came out as I imagined.

12 June 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Oskar.

We are pleased to hear that you're happy with your new lenses and that our customer service was helpful for you. We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Super service and great communication.

Super service and great communication.

3 June 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Darrell.

We are glad that you're pleased with our service and that our communication was helpful for you. We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Great service

Once again a great service recieved.

10 June 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Janet.

We are glad that you liked our service and that you are pleased with your new lenses. We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

incredibly happy with my glasses

I am incredibly happy with my glasses. Having supplied the sports frame they have added varifocals with a react to light lens which also works when driving. Previously I have been unable to run without having to run ‘blind’ or wearing non prescription sunglasses which sometimes make things worse. Now I can keep my glasses on all day and use them in every aspect of my life.

4 June 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Clair.

We are delighted that you're happy with your new lenses and that you liked our service. We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Got my specs back like new amazing results save me from having to throw my favourite specs out

Service was excellent easy to co tact and kept up to date with process quick and very good price

10 June 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Frances.

We are happy to hear that you're pleased with your new lenses and that you liked the swiftness of our process. We're glad that our service was cost effective for you and that our communication was helpful. We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Simple, straight forward and prompt.

Really simple and straight forward from start to finish. Re-glazed glasses return within forecast date. A quote for similar work on the high street was at least double that paid. Would recommend.

6 June 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Alan.

We are happy to hear that you're pleased with your new lenses and that you liked the swiftness of our process. We're glad that our prices were cost effective for you and that our service was easy and hassle free. We're thrilled that you would recommend us and we hope to help you again in the future.

Kind regards
Ben.

Rated 5 out of 5 stars

Amazing quality and value

Amazing quality and value. Lenses were replaced in my existing frames for both reading glasses and sunglasses and the replacement lenses are excellent. Arrived well packed with cases and cleaning clothes. Very impressed

3 June 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Michelle.

We are glad that you're happy with both pairs of glasses and that you liked our service. We hope to help you again in the future!

Kind regards
Ben.

Rated 3 out of 5 stars

Satisfactory reglazing service

After helpful feedback from the company they delivered my glasses on time and I am very happy with the result.
My only criticism is that they did not respond to my initisa queries (before ordering) using their web page response form.

7 June 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Hi David,

I am glad that you are happy with the final result of your glasses.

I have gone back to check our emails and we have not received any initial contact with you that I can see prior to us sending you over your quote once we had received your glasses.

Is it possible that you have tried to email us via a different email address than the one you are currently using?

If you email me I will be more than happy to talk further on this matter if you would like.

kind regards,
Steven.

Rated 5 out of 5 stars

Will use again when the time comes

Will use again when the time comes.

I got two pairs reglazed, my regular pair and my wrap-around sunglasses, both prescription.

The entire process, and it is indeed a process, was very smooth, and the difference in price is well worth it.

7 June 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Nigel.

We are pleased that you're happy with your new lenses and that you liked our service. We're glad that our prices were cost effective for you and that you found our process to be easy and hassle free. We look forward to helping you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

I recently had my glasses reglazed

I recently had my glasses reglazed, and I couldn't be happier with the results. The process was quick and seamless, and my frames look as good as new with the updated lenses. The cost was very reasonable, especially compared to buying a new pair of glasses. The quality of the new lenses is excellent, and I appreciate the options for customization, such as anti-glare and blue light blocking. Overall, I'm extremely satisfied with the service and would highly recommend it to anyone looking to refresh their eyewear.

7 June 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Daxa.

We are delighted that you're happy with your new lenses and that you liked the speed of our process. We're glad that our prices were cost effective for you and that our service was easy and hassle free. We're thrilled that you would recommend us and we hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Really easy process

Really easy process, I ordered a pack, posted my glasses frames and prescription to them and received a response via email and text. Answered what they suggested and paid for the service, received my glasses exactly a week later. Amazing thank you!

6 June 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Fatima.

We are pleased that you're happy with your new lenses and that you liked the swiftness of our process. We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

reliable & affordable

reliable , quick email response and fast shipping. Great product! Would recommend.

6 June 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Valentina.

We're glad that you're pleased with your new lenses and that you liked the swiftness of our customer service. We're thrilled that you would recommend us and we hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Great process from start to finish

Great process from start to finish. Really pleased with the results and great value as well. Customer services were helpful and answered any queries and questions. I would recommend these to anyone.

5 June 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Simon.

We are delighted that you're happy with our whole service and that you like your new lenses. We're glad that our prices were reasonable for you and that our customer service was helpful. We're thrilled that you would recommend us and we hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Brilliant!

Absolutely brilliant service from start to finish! Great communication and excellent value for money. I will be recommending your services to family & friends for sure!

5 June 2024
Unprompted review
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Tracey.

We are delighted that you loved our service and that you're happy with your new lenses. We're glad that our prices were cost effective for you and that our communication was helpful. We're thrilled that you will be recommending us and we hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Excellent Service

the whole process of reglazing my favourite frames as sunglasses was really straightforward. The whole process was set out clearly and the instructions were easy to follow. The fact that I did not have to pay postage was a nice bonus.
My 'new' prescription sunglasses are brilliant; I love them.

5 June 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Denise.

We are glad that you love your new lenses and that our service was easy and hassle free. We hope to help you again in the future!

Kind regards
Ben.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look