Lenses In-glasses Reviews 

3,235
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Lenses In-glasses on lenses-in-glasses.co.uk offer a very straightforward and efficient service. The team provides clear guidance and my glasses arrived with precisely the lenses I needed. Although th... See more

Rated 5 out of 5 stars

Fantastic experience from start to finish , great communication and I’m really pleased with the result. The Raybans were my twin sisters who sadly died last year, the lenses were scratched and also ha... See more

Company replied

Rated 5 out of 5 stars

I am incredibly happy with my glasses. Having supplied the sports frame they have added varifocals with a react to light lens which also works when driving. Previously I have been unable to run withou... See more

Company replied

Rated 5 out of 5 stars

They sent me a free prepaid postage box that showed up the next day. Within 48 hours a representative contacted me to discuss my lens options. Pricing and turnaround was substansially better than... See more

Company replied

Company details

  1. Glasses Store

Written by the company

LENSES-IN-GLASSES From home, office or on the go we have made it easy to have new replacement lenses fitted to your Glasses. Lenses-in-glasses offer you a replacement lens service on premium branded lenses including Zeiss,Nikon,Essilor andHoya. We specialize in Reglazing your glasses for all frame makes models and styles including Lindberg frames, Spirit Titanium, Air Titanium, N.O.W. Titanium and Acetanium, offering you a cost effective solution to fitting new lenses to your favourite glasses, you can choose from distance , reading mid distance , varifocals and bifocals for your new prescription lenses. Our range of options means you can have your frames fitted with prescription sunglasses lenses, polaroid lenses and transition lenses. We’ve made it safe,fast and FREE to use our reglaze service .


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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4.8

All reviews

(3,235)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The response to my queries was first…

The response to my queries was first class. My items even arrived early.

11 July 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Patrick.

We are pleased that you're happy with your new lenses and that you liked the swiftness of our service. We're glad that our customer service was helpful for you and we hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Great efficient service and at such a…

Great efficient service and at such a good price. Thank you

11 July 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Maureen.

We are glad that you're happy with our service and that our prices were cost effective for you. We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Great company

Great company, they are my go to people for reglazing

10 July 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Jason.

We are delighted that you came back to our service and that you're happy with your new lenses again. We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

My experience with you is very great

My experience with you is very great. All are competent in their job and cooperated. i am happy with this.

10 July 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Naeem.

We are happy to hear that you had a great experience with our service and that our communication was helpful for you. We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Jeffrey.

We are pleased that you had no problems with our service and that you're happy with your new lenses. We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Efficient service

Efficient service. No problems and am pleased with the glasses.

9 July 2024
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Reply from Lenses In-glasses

Thank you for your review Joanna.

We are delighted that you had no issues with our service and that you're pleased with your new lenses. We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Usual great customer service

Usual great customer service. Happy in every way. Would recommend and use again

9 July 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Kevin.

We are glad to hear that you're happy with your glasses and that our customer service was helpful for you. We're thrilled that you would recommend us and look forward to helping you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Excellent service once again

Excellent service once again
i would recommend this company

14 June 2024
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Reply from Lenses In-glasses

Thank you for your review Edith.

We are delighted to hear that you're happy with our service again and that you like your new lenses. We're thrilled that you would recommend us and hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Great service great lenses

Great service great lenses

8 July 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Nicola.

We are glad to hear that you're happy with our service and that you like your new lenses. We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Good Service

First time i have used this company, their response was excellent from start to finish.
My glasses are now exactly as i wanted them, thank you for your attention to detail.
will certainly be using this company again.

27 June 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Alan,

We're pleased to hear you had an excellent experience using our service for the first time and that your glasses are exactly as you wished.
We will look forward to helping you again!

Kind Regards,
Tracey

Rated 5 out of 5 stars

I’m a regularly satisfied regular!!!!!

I’ve had several lenses done by LIG, who hit the mark every time. I ordered gradient tinted lenses, which were ready in hand in just week after my frames were received. I highly recommend LIG to all and will definitely continue to use their services.

5 July 2024
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Reply from Lenses In-glasses

Thank you for your review Umar,

We really appreciate that you return to us time and again and are always such a pleasure to help.
Thank you for your recommendation, we will look forward to the next time we can help you.

Kind Regards,
Tracey

Rated 5 out of 5 stars

Just keep going back for more!

Honestly I have used Lenses in Glasses so many times and couldn’t recommend enough. They are so efficient and the quality of their work is brilliant. Highly recommend! Staff are brill too!

5 July 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your glowing review Holly.

We really appreciate your returning custom and and your recommendation.
We're pleased that you find the quality of our technicians work to be brilliant and our customer advisors to be efficient, friendly and helpful.

We hope we can continue to help you in the future!

Kind Regards,
Tracey

Rated 5 out of 5 stars

Excellent

Excellent service 5*****

4 July 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Artur,

Many thanks for your 5 stars, they are greatly appreciated.

We hope we can help you again in the future!

Kind Regards,
Tracey.

Rated 2 out of 5 stars

Service was good but they adjusted my…

Service was good but they adjusted my frame for some bizarre reason and now it doesn't fit.

27 June 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Khalil,

We're pleased that you found our service to be good.
Our technicians do realign your frame if it needs it but we have emailed you with advice on what can be done to help with this if it is not suitable for you.

Kind Regards,
Tracey

Rated 5 out of 5 stars

Very easy to order and get new lenses

Very easy to order and get new lenses, great quality and at affordable prices too.

3 July 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Declan,

It always pleases us to see our customers returning to us time and again to have new lenses fitted in their glasses, it lets us know that we are providing the best service we possibly can.

We hope to continue to help you in the future!

Kind Regards,
Tracey

Rated 5 out of 5 stars

Amazing

Excellent turn around , fab quality and great price

6 July 2024
Unprompted review
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Tracy,

We're pleased you found our service to be a cost effective and fast way to update your three pairs of glasses with good quality lenses.

We hope we can help you again in the future!

Kind Regards,
Tracey

Rated 5 out of 5 stars

Good Service appreciated that there was reference…

I appreciated that there was reference to previous orders and being asked sensible questions, also knowing the price clearly beforehand. I will use them again.

3 July 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Ann,

Our advisors will always try to make the process of having new lenses fitted as seamless and easy as possible for you by checking your previous orders and also checking the lenses you are currently wearing when your glasses reach us, this helps us give you the best advice we can.
We're pleased you found this helpful and that you are happy with your new Essilor Physio varifocals.

We will look forward to helping you again in the future!

Kind regards,
Tracey

Rated 5 out of 5 stars

I made it difficult in the beginning

I made it difficult in the beginning, but I was helped all the way through the order process. I will definitely use them again

3 July 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Mrs Murray.

Our advisors are there to help you make the right decision so we would never want you to think you made the process difficult, we are always here to answer as many questions as you may have to ensure the lenses you receive are perfect for you.
We were happy to help you and we're pleased you are happy with your new varifocals in your glasses.

We will look forward to helping you again in the future!

Kind regards,
Tracey

Rated 5 out of 5 stars

My reglazed glasses are awesome

My reglazed glasses are awesome. Very happy with the service and the cost.

2 July 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Mike,

We're pleased you're happy with your new Zeiss varifocals and that you found our service to be a good, cost effective way to have new lenses fitted into your glasses.

We hope we can help you again in the future!

Kind Regards,
Tracey

Rated 5 out of 5 stars

Very pleased with your help and…

Very pleased with your help and guidance and the glasses are great.

2 July 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review John,

We are very happy that you received the correct support to help you find the perfect lenses for your varifocal glasses and your sunglasses and that your glasses are great.

We hope to help you again in the future!

Kind Regards,
Tracey

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