Lenny's Prints  Reviews 

My partner does the budgeting and had asked me to set a deposit limit, reasonable, so I set £100 a month. Felt good about it. Then the end-of-month statement showed £160 of deposits, because the cashier had taken a £60 top-up "over" the limit without stopping me, and now I'm explaining to her why…

Support closed my ticket with "resolved" and a smiley, the issue being a £54 withdrawal that remained, at the point of closure, entirely unresolved and still pending.

The feature-buy froze and that was £20 gone with nothing to show. Bought the bonus round on the gem slot for twenty quid, the screen went to the "entering feature" animation, and then just hung, a static image, forever.

A pending payout lost its amount after the app update. It shows a dash now. Desktop shows £73 but offers no status. I took pictures before either changes again. It is not much to ask for one page that keeps the amount and its progress together whilst my money is waiting.

My partner asked why I looked annoyed, it was the fourth document request for an £88 withdrawal, and I didn't have a great answer beyond "the casino, again"

Faster Payments that are meant to be minutes took the casino three full days to send.

£140 in "due diligence" with no end date, so basically gone.

A £206 payout "sent to the wrong processor", reissued, then landed £20 light.

won £72, the cap and the wait between them halved the joy

Spin eaten, balance down £5

My £70 withdrawal just vanished from the history page, no email, no note, and the agent swore it had never been requested

I asked to take £20 and leave £5. The form did that correctly until the bank redirect returned. Then the confirmation showed £25 and an empty game balance. I couldn't go back to change it. Support called it my submitted amount, though the preview I saved says £20 quite plainly there.

£161 in review while two fresh deposit-bonus emails landed in the same week.

£209 frozen, only thing that moves is the "pending since" date creeping up.

Won £500-ish, they held £300 citing a breach that was their mistake.

won £300 on a tenner, kept fifty, cap buried where no one reads, naturally.

A £40 deposit I made at lunch didn't credit till the evening, nearly paid again.

Cody was rapid and effective very well done lot to go

Really simple to spend money, extremely challenging to cancel subscriptions. If you decide to play the scratchcard games and you're lucky enough to win, there is no indication or instructions about how to claim the winnings or whether the amount has been applied to your account.