Lendvia Reviews 

300
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 221 reviews, reviewers overwhelmingly had a truly great and positive experience with this company. Customers frequently praise the dedicated staff and account representatives for providing exceptional customer service, showing remarkable patience, and offering clear explanations throughout the entire financial journey and credit process. People note that these professionals are incredibly helpful and approachable, making debt consolidation and overall user experiences exceptionally straightforward, comfortable, and completely stress-free. Some reviewers were not happy with unprofessional staff behavior, rude interactions, or unexpected changes regarding their initial financial restructuring options. However, some customers also noted experiencing misleading information, frustrating communication challenges, or persistent collection notices concerning their active accounts.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting that representatives were incredibly... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising representatives for being patient,... See more

User experience

People report positive experiences with user experience, noting that representatives take the time to explain... See more

Payment

Customers consistently note ambiguous experiences with payment, as reviewers appreciate helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Marc took on my case, and though it's just 1 day old, I pretty much know what to expect. He explained my case and expected results along with the results of doing nothing. Marc was empathetic to my... See more

Company replied

Rated 5 out of 5 stars

Pleasantly surprised!!! I never heard of Lendvia so I looked them up and was surprised to see the BBB reviews. Then decided to give them a call and didn't think I had a chance. Like so many other pre-... See more

Company replied

Rated 5 out of 5 stars

Thanks to Lendvia company. I was able to consolidate my high-interest credit card debt into one manageable 2 weeks payment. Peter Nguyễn was incredibly helpful and responsive throughout the entire pro... See more

Company replied

Rated 5 out of 5 stars

I cannot say enough great things about working with Peter Nguyen at Lendvia! From start to finish, Peter was professional, knowledgeable, and incredibly responsive. He took the time to explain every... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

300 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(300)

213 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience with Mack Ruffin

My experience with Mr. Mack Ruffin was nothing short of exceptional. From our very first conversation, he was both professional and personable, creating an atmosphere where I felt heard, respected, and supported.

Mr. Ruffin took the time necessary to thoroughly explain the process of becoming debt-free in a way that was clear and easy to understand. He never rushed me, and he made sure I felt confident about every step of the plan. His patience, knowledge, and genuine concern for my financial well-being truly stood out.

What impressed me most was how thoughtfully he handled my unique situation. He approached everything with integrity, care, and expertise. I left feeling empowered, hopeful, and equipped with a clear path forward.

Five stars simply are not enough to express how well he handled my situation. I highly recommend Mr. Mack Ruffin to anyone seeking trustworthy, knowledgeable guidance on their journey to financial freedom.

11 February 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you so much for this incredible feedback. We’re truly grateful you took the time to share such a thoughtful and detailed experience.

It’s wonderful to hear that Mack Ruffin created an environment where you felt heard, respected, and supported from the very beginning. His professionalism, patience, and genuine care for our clients’ financial well-being are exactly what we strive for, and we’re proud to have him on our team.

We’re especially glad you left the conversation feeling empowered, hopeful, and confident about your path forward. That’s the ultimate goal.

Thank you again for your trust and your strong recommendation. We’re honored to be part of your journey!

Rated 4 out of 5 stars

Big shout out to Rose Salout

Big shout out to Rose Salout ! I don’t have much knowledge on credit and got caught up with some high interest credit card debt. I had no clue what to do and she guided me with clarity and she was insanely nice ! Def work with her if you want smooth assistance !

5 February 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for the amazing shout out! We’re so glad Rose Salout was able to guide you with clarity and kindness during a stressful time. Helping make the process smooth and easy to understand is exactly what we aim for. We’ll be sure to pass along your kind words to Rose. Wishing you continued success on your journey forward!

Rated 5 out of 5 stars

Mark Ruffin was incredibly helpful!

Mark Ruffin was incredibly helpful and understanding of my hardship situation. He provided a wealth of information on the process and next steps, as he was able to walk me through every step of the application and approval process.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Thanks to Lendvia company

Thanks to Lendvia company. I was able to consolidate my high-interest credit card debt into one manageable 2 weeks payment. Peter Nguyễn was incredibly helpful and responsive throughout the entire process, answering all my questions , emails and phone calls. The process was straightforward, and Peter Nguyễn explained every step clearly. 100 % trust this and mr Peter Nguyen

5 February 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you so much for your kind words and trust! We’re thrilled to hear that consolidating your high-interest credit card debt into one manageable bi-weekly payment has made things easier for you.

Peter Nguyen truly takes pride in being responsive and making sure every question is answered clearly, so we’re glad that stood out during your experience. We’ll be sure to share your feedback with him.

We appreciate your confidence in Lendvia and wish you continued success on your journey!

Rated 5 out of 5 stars

Zach was AWESOME!!!

Zach was very kind and communicated all info clearly. He was able to get me approved for a 0% option! I would definitely recommend using this service!

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Zach Rederos

I spoke with Zach Renderos today. He was very friendly, and very easy to talk to. I felt he was really interested in trying to help me with the best plan that would work for me. For the first time in a long time I truly enjoyed talking to a customer service orientated person who seemed to be truly interested in making me happy and not looking for a potential client. Zach just really made the whole process easy and comfortable

4 February 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you so much for sharing this thoughtful feedback. We’re glad to hear that Zach Renderos made your experience feel comfortable, genuine, and supportive.

Creating a conversation that feels helpful rather than pressured is exactly what we aim for, and it’s wonderful to know Zach took the time to focus on what truly works best for you. We appreciate your kind words and your trust, and we’re happy he made the process easy and enjoyable.

Rated 5 out of 5 stars

I worked with Mack Ruffin

I worked with Mack Ruffin. He was amazing and made a very difficult conversation bearable. This was something that I did not want to do but he made it relaxing and more reassuring for me. I am very pleased with his help and answering all of my questions.

30 January 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for sharing your experience. We understand that these conversations can be difficult, and we’re so glad Mack was able to make it feel more comfortable and reassuring for you. His patience and willingness to answer every question are exactly what we strive for. We truly appreciate your trust and are happy he could support you through this step.

Rated 5 out of 5 stars

Patient service

Mr.Ruffin service was so awsome not only was he very informative he made sure I understood every thing before he moved to the next.He wasnt quick to just pile information on to quick.He seemed to understand that This was all new territory for me.He really seems to have a real grasp of dealing with seniors.I really could not have did it with out you Mr.M Ruffini.lol

30 January 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you so much for this heartfelt message! We’re truly glad to hear that Mr. Ruffin took the time to make sure you felt comfortable and understood every step before moving forward. That patience and attentiveness are so important, especially when navigating something new.

It’s wonderful to know he made the experience easier for you and provided the clarity and reassurance you needed. We’ll be sure to share your kind words with him. Thank you again for your trust - and we love the “Mr. M Ruffin” sign-off!

Rated 5 out of 5 stars

Mack Ruffin is very professional

This man is friendly and knowledgeable. He misinformed me about the how things work. I found out by speaking with the company legal team which is honest . This gentleman needs to be reasinged.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

My experience was great

My experience was great . My person to help me was Chris Chartier and he explained everything in detail and had everything worked up for me to show me the amount I was saving. I will be debt free 2 years earlier and saving over $10,000 in interest.

28 January 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for sharing your experience! We’re so glad to hear that Chris Chartier took the time to explain everything clearly and show you exactly how the plan benefits you. Becoming debt free two years sooner and saving over $10,000 in interest is an incredible accomplishment. We’re excited for you and grateful you trusted us to help you reach this milestone.

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