Lendvia Reviews 

300
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 221 reviews, reviewers overwhelmingly had a truly great and positive experience with this company. Customers frequently praise the dedicated staff and account representatives for providing exceptional customer service, showing remarkable patience, and offering clear explanations throughout the entire financial journey and credit process. People note that these professionals are incredibly helpful and approachable, making debt consolidation and overall user experiences exceptionally straightforward, comfortable, and completely stress-free. Some reviewers were not happy with unprofessional staff behavior, rude interactions, or unexpected changes regarding their initial financial restructuring options. However, some customers also noted experiencing misleading information, frustrating communication challenges, or persistent collection notices concerning their active accounts.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting that representatives were incredibly... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising representatives for being patient,... See more

User experience

People report positive experiences with user experience, noting that representatives take the time to explain... See more

Payment

Customers consistently note ambiguous experiences with payment, as reviewers appreciate helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Marc took on my case, and though it's just 1 day old, I pretty much know what to expect. He explained my case and expected results along with the results of doing nothing. Marc was empathetic to my... See more

Company replied

Rated 5 out of 5 stars

Pleasantly surprised!!! I never heard of Lendvia so I looked them up and was surprised to see the BBB reviews. Then decided to give them a call and didn't think I had a chance. Like so many other pre-... See more

Company replied

Rated 5 out of 5 stars

Thanks to Lendvia company. I was able to consolidate my high-interest credit card debt into one manageable 2 weeks payment. Peter Nguyễn was incredibly helpful and responsive throughout the entire pro... See more

Company replied

Rated 5 out of 5 stars

I cannot say enough great things about working with Peter Nguyen at Lendvia! From start to finish, Peter was professional, knowledgeable, and incredibly responsive. He took the time to explain every... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

300 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(300)

213 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mack Ruffin was truly helpful and…

Mack Ruffin was truly helpful and walked me through the entire process and was available every step of the way. He treated me with respect and didn't try to over talk me or talk down to me.

6 December 2025
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for sharing your experience! We’re so glad to hear that Mack was helpful, respectful, and walked you through the process step by step. Feeling heard and supported makes all the difference, and we’re happy he provided exactly that.

Rated 1 out of 5 stars

I have never inquired about their…

**update** they are asking for more information to prove this is genuine.
Since posting this i have gotten about 10 more texts and at least 1 call per day. I have 3 invoices out to them with soon to be another totally approximately $9000 they owe me based on the contractual agreement they agreed to by continuing to text and contact me.

** original **

I have never inquired about their service. I never filled out any information. I am getting constant text messages asking to follow up on a loan I never applied for. On top of that, they aren't even using my name.

I have replied with a contractual agreement in which any reasponse from them agrees to all communication costs. They continue to text me even after this message; so they fully comply with the text agreement. I now have an invoice out to them for the fees pertaining to all text I have gotten from them that they agreed to by replying to my contract agreement.
Failure to pay the invoice will push it into debt collection. Would be sad to see a debt consolidation company get something put into debt collection.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and Easy Service

Mack Ruffin was wonderful, helped me through everything with a great sense of humor. Made everything easy to understand and comeplete. Saved me alot of money. Excellent service!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Mack Ruffin was very informative

Mack Ruffin was very informative. His energy is motivational! He was able to explain everything to me in a way I could understand and help me save money! Thank you!

30 November 2025
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for sharing your experience! We’re so glad to hear Mack Ruffin made everything clear and motivating. He has a real talent for explaining things in a way that truly clicks and helps you feel confident moving forward. We appreciate you taking the time to share your feedback!

Rated 5 out of 5 stars

this man Mack Ruffin was exceptional he…

this man Mack Ruffin was exceptional he is a true asset to your co very thoughtful patient and friendly and most important knows how to be patient with people he deals with,very happy with his entire presntation and knowledge

24 November 2025
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you so much for sharing this. We’re thrilled to hear how exceptional your experience with Mack Ruffin was. He truly is a thoughtful, patient, and personable advisor, and it means a lot to hear that his knowledge and approach made such a positive impact. We’ll be sure to pass along your kind words to him. If you need anything as you move forward, we’re always here to help!

Rated 5 out of 5 stars

Mr. Ruffin

Mr. Mack Ruffin was very helpful with the concept of the program as well as the technology in helping me scrolling from page to page on the computer system.

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Mack Ruffin was very friendly

Mack Ruffin was very friendly, genuine and professional throughout the process. Highly recommend Mack! Thank oh so much. !

21 November 2025
Unprompted review
Lendvia logo

Reply from Lendvia

We’re so glad to hear Mack Ruffin made the process friendly, genuine, and professional from start to finish. Thank you for the kind words- we’ll be sure to pass them along to Mack!

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