DO NOT
DO NOT! DO NOT apply for the loan online, if you want to get a loan go in to the store to do it cause doing it online is a total joke!!
I’ve never wrote a bad review in my life, but that was the worst customer service I’ve ever experienced!
I’ve gotten two different loans from lend nation in the past from going into the store and paid them off, thought it would be easy to do it online this time, I was wrong.
I filled out the application and it said I was approved, that I had to wait for them to call me to receive the money, I waited 2 hours so I called them, they said the needed proof of income so they needed me to send over my bank statements that showed my direct deposits and my pay stubs and that they would call in 30 minutes, I waited 2 1/2 hours and then called them; they said they can’t verify my employment, which I don’t know how they can’t with paystubs but okay.. so I called my employer and he sent them over a letterhead that showed I was employed with the company with my employee identification number and every thing, they never called so I called them, they said sorry that won’t work, you’ll need to find a different way to verify.
I told them just cancel the loan, and I will go in to the lend nation office locally on Monday and get the damn loan..
I was supposed to be getting a vehicle for me and my 3 kids since I’ve been without transportation for 9 months, but thanks to lend nation for screwing that up, the car I was going to get for that cheap of a price is now sold.
So one pissed off customer.
17 August 2024
Unprompted review