Lendermarket Reviews 718

Registration and verification process was easy and fast. The platform is quite simple and easy to use comparing to some other p2p lending platforms. I was able to create a custom Auto invest portfolio, which is already generating some interest profit. Also possible to invest in loans manually and filter the list with preferred factors. Happy with the service so far!

Before I put 1 star because I got a lot of difficulties with Pending Payments on the old LMv-1 platform as you can read from my earlier post. Since, there was a hint about Priority Request form in one their service center email. I filled out the request and gave a permission to convert my LMv-1 into a new LMv-2 and all of my old 20k PP are now actual loans. Let`s see when the first payment matures, will the old PP nightmare return. If not, then this platform will earn the missing 1-star from five. So, still 4 stars so far

Since moving my investments to their new platform I have only experienced regular payments and no delays. I highly appreciate the support I received via email, and I am happy to see my returns increase!

Why they block my email and don't answer my questions?

I don't know, but I feel not safe with this customer support! Stay away if you want to avoid trouble.

My money is still locked in their platform, and I'm very unhappy.

I worry about my money and I still don't get any solution. What would you do in my case?

I just want my money back, and I don't want to hear more excuses. Just my entire account value (xx.xxx,xx EUR) - no other communication needed.

Thanks a lot for your understanding.

My wallet is 4K (80%) blocked as I can't get my money back due to the Pending Payments.

I've been several months awaiting and nothing changed yet. I really regret investing here.

What it might be a great app and opportunity to make my money grow, turned into a total disappointment and a lost opportunity to invest somewhere else.

This is very frustrating and it seems I'll have to wait for much longer.

Lendermarket is a great company to invest with and in fact im gonna re-invest more funds with them. A good company to trust !

It's a nice platform

Lendermarket provides great interest rates. But their main originator, CreditStar is Ina liquidity crisis. Hence, they do not pay you out. Most investors have now only received nibbles for 1+ year, and lendermarket provides no transparency on why and what we can expect.

The only reason I am giving it a 2 and not 1 is because I do see/realize that they are trying to rectify the situation. They are just not very good at it.

STAY AWAY, there is no transparency, they're not regulated by central banks, and they don't stick to their own policies, which they also change as they please (such as the payback period or the pending payments who remain there forever).
No liquidity or repayments at all. I've stopped all investments since 4 months, and in that time I've been able to withdraw just 2% of my entire investment value, even though my maximum investment duration was only 9 months (so the pending duration of the average loan would be much below that). I've been a customer since 4-5 years, and the current situation is really dire.

Long delay, but it seems they are doing their best to recover. Definitly not a scam company and hopping they can recover all funds to investors. Still investing my small balance with caution.

Since a good part of my investments had been in pending payment since mid-2023 I had already given up on this platform. To my surprise I recently got a message that all loans have been bought back and cash credited to my available balance including interests. Willing to give it another try.

I have to share my worry about this promotion over summer promotion. It seems a little strange because the other p2p platforms do not offer such a thing. Thank you.

Surprised to get such message. Friendly, proffesional messaging and of course, bonus for acting was a cherry on top.

I hope that this review brings some transparency so that you can make more informed decisions about your possible future investments.
Lendermarket has unilaterally introduced “pending payments” and therefore decided to break the terms of the agreement made. This has severely affected my liquidity. Recently they have started to return a part of the owed amount but they have not provided any transparency as to when they intend to sort the situation.

Here is the evolution of the cumulative percentage that they returned of the amount that they owe to me since Nov 2023:
Nov 23 - 1%
Dec 23 - 1%
Jan 24 - 1%
Feb 24 - 5%
Mar 24 - 11%
Apr 24 - 27%
May 24 - 35%
Jun 24 - 42%
Jul 24 - 51%
Aug 24 - 51%

In other words, they owe me 49% of the amount they should have paid back in 2023.
I am happy to provide evidence to trustpilot if requested. For full transparency, I shall update this review with an evolution of these values. I hope the situation improves.

I received a call from Kristel, which was excellent - short, concise, relevant and pleasant.
Very nice experience compared to may other fintech calls.

The transition was simple, if I didn't get your memos I wouldn't even have noticed. I like that I was called today as the transition was over. That was a nice surprise.

Great service

Initial review (2024):
Some improvement, finally...
I have been vocal about Pending Payments and the issue is still not fully resolved, that said the team is making efforts and deserves a chance:
- they have acknowledged that the amount of PP was not acceptable
- communication has improved massively with more honesty and transparency
- solutions are being implemented to pay back the PP from LM1
- PP (for now) are not an issue on LM2
Trust will take time to rebuild but it is normal to recognise the positive uptick, bearing in mind that so far there has been 0 default on LM.
The new LM2 interface remains poor and has lost some useful features from LM1, but one thing at a time I guess.
If improvements confirm, I will update the review, of course if they do not...

Update (2025): I am glad to say that LM is back on track. The new platform works fine, payments are done swiftly, pending payments issues have disappeared, and customer service is improving. Well done, and keep going!

Nice and good!