Lendermarket Reviews 718

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

I recently started investing with Lendermarket and so far I'm happy with my experience. The platform is easy to use, and it didn't take long to understand how everything works. I like that investing... See more

Rated 1 out of 5 stars

They barely respond, and they refuse to delete my account although I asked for that multiple times! Remember, you can lose your money with Lendermarket. Stay away from them!

Company replied

Rated 5 out of 5 stars

I got the chance to meet their CEO and part of the team and I only have good words about them. I have Been invested for 2 years now and my portfolio has been growing at a great pace. Trustworthy place... See more

Rated 5 out of 5 stars

Great platform with easy to invest and earn very good intrest rate! Auto Invest is a great tool that helps simplify investing. New Auto Invest FLEX tool give me the flexibility to access my funds when... See more

Company details

  1. Investment Service
  2. Finance Broker
  3. Investment Company
  4. Loan Agency
  5. Money Transfer Service

Written by the company

Lendermarket is an online investment platform that connects investors to alternative investment opportunities offered by a range of carefully selected lending partners. We believe that the key to investment success is striking the right balance between risk and reward in your portfolio. We focus on helping our customers to achieve long-term profitability by offering a wide list of credit portfolios with different risk levels and building the most accessible platform that is both secure and easy to use.


Contact info

4.0

Great

TrustScore 4 out of 5

718 reviews

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1-star

Asks customers to review

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Replied to 90% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great Improvements and Excellent Support

With the new version 2 of the platform, everything is working smoothly. The improvements are noticeable, and the overall experience has been great. I also contacted customer service, and they were very helpful, responding quickly and professionally. I’m really satisfied with the service!

3 February 2025
Unprompted review
Lendermarket logo

Reply from Lendermarket

Thank you for your kind words!
We are glad you like our platform and that you are satisfied with our customer service!

If you have any questions or concerns, please do not hesitate to contact us.

Kind regards

Rated 5 out of 5 stars

LenderMarket Review – Overcoming Issues and Moving Forward

I’ve been investing with LenderMarket for a while now, and overall, my experience has been positive. Like many investors, I encountered issues with pending payments, which was a concern at first. However, from what I see, they are actively working on resolving this, and the situation has been improving.

The platform itself recently went through a major overhaul, which has made it more user-friendly and modern. The new design and functionality are definitely a step in the right direction. Deposits and withdrawals have been smooth for me, and the returns remain competitive.

30 January 2025
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hello,

Thank you for taking the time to write a review.
We are glad to hear that you appreciate our work!

We always do our best to improve 🚀

Rated 1 out of 5 stars

Pendingmarket

I have money stuck in pending for more than a year. Even pending payment interest has not paid. It has to be renamed to Pendingmarket as everything there is pending (pending payment, pending payment interest, pending transfer, pending withdrawal). Recently they have started to pay pending payment interest per week, so now the total pending amount is not increasing, but nobody knows for how long this would be and when it would start decreasing.

Re: of course I contacted support and answer was that they don't know when I will receive the money in pending but I should be happy that I will receive 18% per annum of interest on pending payment amount (which is just added to the pending payment interest amount becoming a pending "pending payment interest").

Re2: So what's the problem? Just pay to someone by my name all pending amount (and to everyone else)?

Upd: now they restricted me from viewing my pending payment statement for two weeks already. Page just returns http code 403 which means Unauthorized. All the other pages are working fine. Support just told that they have passed this to the IT team, but 10 days have passed and nothing has changed and no updates were provided. Support keeps silence and not responding to my queries.

Upd: month has passed - still no access to pending payment statement. Support responded in a week that they have fixed the problem but it is a lie as for me nothing has changed. I have told that to them. Again silence. Also they have paid some principal despite that they have unpaid more than 1000 EUR of pending payment interest which should be paid in full first. But for them it is just a money they could block end use how long they want to.

20 January 2025
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hi Farid,
Sorry to hear of this negative experience. We do not have a record of someone by your name contacting support anytime lately about a resolution. Please get in touch.

Rated 5 out of 5 stars

Much better experience

Lendermarket has improved a lot in the last months. Payments have been really regular and support is very prompt to react to issues.

14 January 2025
Unprompted review
Lendermarket logo

Reply from Lendermarket

Thank you for sharing your feedback. We are glad that you like our platform and that you are satisfied with our customer support!
If you have any questions or concerns, please do not hesitate to contact us.

Kind regards

Rated 5 out of 5 stars

Things are now ok

10 January 2025
Unprompted review
Lendermarket logo

Reply from Lendermarket

Thank you for your kind words. We appreciate you taking the time to leave us a review.
We always do our best to improve!

Regards

Rated 5 out of 5 stars

Fast and good help

Fast and good help. Problem solved immediately.

Which unfortunately doesn't work at all with RoboCash.

3 January 2025
Unprompted review
Lendermarket logo

Reply from Lendermarket

Thankyou for your kind words

Rated 5 out of 5 stars

Above average returns

Above average returns, pending payments now being received every week, very happy I get a regular income

18 December 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Thank you so much for your kind review! We're thrilled to hear that you're happy with the returns and enjoying regular income with Lendermarket. We remain committed to providing you with the best possible experience.

Rated 1 out of 5 stars

Say goodbye to your money!

Lendermarket just holds onto your money, but never pays back. Even when you reach out to them to get an explanation, they claim that it's not their fault, but the banks' fault, even though they keep on working with the banks that they claim are responsible.

6 December 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hi
Thank you for your feedback. We sincerely apologize for the inconvenience you’ve experienced.
It should be noted that we do not offer a banking service as you described, nor do we connect you with banks. This might explain part of the confusion you have experienced.
Please reach out to our support team at support@lendermarket.com so we can address your concerns directly and assist you as quickly as possible.
Regards

Rated 1 out of 5 stars

Just avoid.

Just avoid.
Invested capital in Excess of 10k and I can't withdraw the money. They give about 20 euros / month only and the cs is useless.

21 November 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hi Anna,
It appears you have been provided weekly payments. Please contact us if there has been some confusion.

Rated 5 out of 5 stars

Very Happy with everything

Very Happy with everything. Nice website, fluent, easy to learn and operate and high interest rate. I feel secure using Lendermarket and that's what I wanted so, very good.

28 October 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hello,

We love receiving feedback like yours. Thank you for trusting us! We are very happy to know that you are satisfied with the platform and that you feel safe investing in Lendermarket. We will continue working to offer you the best possible experience.

If you have any questions or need assistance, do not hesitate to contact us.

Regards,

Rated 1 out of 5 stars

They don't pay my money back!

I have the same problem like the others. My pending payments are stuck for more than a year. I need the money but I get really small amounts once per month which means it will take 5+ years to get my money back.
Please answer me when are you going to release the whole amount of my pending payments ?

19 November 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hello,

Thank you for your feedback.
We invite you to contact our support team at support@lendermarket.com to review your situation and offer you the necessary assistance.

Regards,

Rated 3 out of 5 stars

100% money stuck in pending payments over 1 year

Originaly I gave 1 star because it took almost 1 year for my pending payments to arrive, I had around 15k in PP. Recently I received those payments and the extra money from waiting for those payments was also paid. So I'm changing my review to 3 stars because of the insane amount of time It took.

18 November 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hi Diogo,

Thank you for your feedback! We are sorry to hear about the issues you've encountered. We want to clarify that we take all concerns seriously, and we strive to ensure that our platform functions smoothly.

Please contact our support team at support@lendermarket.com so we can look into your specific case and assist you further.

Best regards,

Rated 4 out of 5 stars

Resolved Issues Thanks to Nicholas, but Room for Improvement

My experience with this crowd-lending platform started on a deeply frustrating note. For months, my pending payments were withheld despite multiple assurances that the issue would be resolved quickly—especially since the amount was less than 1,000 euros. During that time, support responses were unhelpful, offering repayment schedules with minimal amounts and pushing me to reinvest under restrictive conditions, such as loan terms starting at a minimum of 12 months.

However, things took a turn for the better after I connected with Nicholas from the support team. His assistance was efficient and professional, and after a few emails and some waiting, the situation was resolved. My pending payments became available, I successfully withdrew part of my funds, and I was able to reinvest the rest.

As a result, I’ve updated my rating from 1 star to 4 stars. While Nicholas's support deserves recognition, the platform still has room for improvement—especially in its overall customer service and handling of idle funds.

For now, I’m cautiously optimistic and will consider continuing to invest in this platform in the future.

15 November 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Dear Luis,

Thank you for taking the time to share your feedback.
We sincerely apologize for the frustration and inconvenience you’ve experienced.
To address your concerns in detail and find a suitable resolution, we kindly ask that you contact our customer support team at support@lendermarket.com.
Thank you for your patience and understanding.

Best regards,

Rated 1 out of 5 stars

Warning

Warning, all the money you give to Lendermarket you have lost and will never get back. All my over 10k are in pending state now already over one year!!!
Keep away from this scam!!!

11 November 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Thank you for your feedback! We are sorry to hear about your issue. Please contact our support team at support@lendermarket.com, and we will be happy to assist you further.

Rated 1 out of 5 stars

100% in pending payments

100% of money are in pending payments. They don't want to pay out. I've reached out to support, all they did they laughed away my requests. There's no transparency. You'll never get a straight answer when they will get back to you, when they will return your money. I was getting back some money, while I was still investing some of them back. I've stopped completely investing and they completely stopped returning my money. Only course of action now remains is a litigation.

8 November 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Thank you for your feedback. We sincerely apologize for the inconvenience you’ve experienced. Please reach out to our support team at support@lendermarket.com so we can address your concerns directly and assist you as quickly as possible.
Regards

Rated 5 out of 5 stars

Great Support

Great Support, easy interface.

4 November 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hi Scott! Thanks for the great feedback. We’re glad you’re enjoying the support and easy interface. Thanks for being with us!

Rated 5 out of 5 stars

Signed up to the new platform

Signed up to the new platform. Payments quick and easy, very good support and service. improved from before. Very happy.

4 November 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hi Ashley! Thank you so much for sharing your experience. We’re thrilled to hear that payments and support have improved with the new platform and that you’re happy with our service. We’re continually working to provide the best possible experience. Thanks for choosing us!

Rated 5 out of 5 stars

Lendermarket is a wonderful company

Lendermarket is a wonderful company. Thank you very much for the fantastic and lovely support. Exiting new interface drives investors crazy. If you feel that investing is the right thing to do, you are going to be thrilled with prompt repayments. Wow wow wow, 6 stars.

3 November 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Thank you for sharing your feedback. We are delighted that you enjoy our platform. If you have any questions or concerns, please feel free to contact us.

Best regards,

Rated 1 out of 5 stars

90% Pending payments

I have 90% of my investments in Pending Payments for several months. Buyback guarantee is not executed and is just a sweet promise. I have contacted support several times and they told me that there will be a plan for repayments every month, but since July I haven't received any payments or plan. Support has stopped to answer. In the same time in some of the forums some investors shared that they have received all their pending payments. I have asked Lendermarket what is the criteria why some receive all of their payments and the others nothing, rather then repay proportionally to all investors, but no answer. Unfortunately these are the same signs that started with 2 other platforms that disappeared and turned out to be scam - pending payments, no communication, change of the web platform. So I am afraid Lendermarket will be the same.

19 October 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Thank you for your feedback. We sincerely apologize for the inconvenience you’ve experienced. Please reach out to our support team at support@lendermarket.com so we can address your concerns directly and assist you as quickly as possible.

Regards

Rated 5 out of 5 stars

Hesitant to deposit but the experience…

Hesitant to deposit but the experience has been sensational and support has been helpful to onboard

19 October 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Thank you for your feedback! We're happy to hear that despite your initial hesitation, you've had a great experience and found our support helpful. We're here to assist you anytime!

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