Lelightgo Reviews 298

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, often noting its excellent quality and how it enhances their LEGO sets, making them look stunning and bringing them to life. Many people appreciate the user experience, finding the installation process enjoyable and the overall process, from ordering to receiving, to be smooth. The customer service also receives frequent praise for being responsive, helpful, and dedicated to supporting their products. However, some people mentioned that the instructions could be improved, with some finding them difficult to follow or wishing for a PDF format for better zooming. A few customers also experienced issues with faulty items or specific lights not working, though support often resolved these problems. Additionally, some found the small wires and connectors challenging to handle during installation.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise how... See more

Quality

Reviewers mention positive feedback about quality. Customers are impressed with the effects of the lights and... See more

Instructions

Users describe ambiguous interactions with instructions. Many reviewers found the instructions clear, easy to... See more

User experience

People report positive experiences with the user experience. Customers found the light kit easy to install,... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the support team for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the chance to experience firsthand the great quality of Lelightgo lights for my Notre Dame cathedral, and honestly, the result exceeded my expectations – I absolutely loved it! At first, it migh... See more

Rated 5 out of 5 stars

Working with LeLightGo has been a pleasure. I received my first LeLightGo kit back in September 2025, for the Creator Expert (10220) "Volkswagen T1 Camper Van". Since then I've also lit up the (40573)... See more

Rated 5 out of 5 stars

The delivery was fast, and the light set was a very reasonable price compared to their competitors. The instructions were good, would of preferred a pdf document so i could zoom in, otherwise no... See more

Rated 5 out of 5 stars

I love Lelightgo's light kits, especially the ones with sound; the kits for the big Disney Castles (yep I have both of them, Lego addict here!) are incredible. Good customer service, I've had a cou... See more


Company details

  1. Game Store

Written by the company

Being Lego fans and after the building bricks build together, we watched them lose brightness in the darkness, thus they motivated our inspiration to make them shine so that we had LeLightGo led light.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

298 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Aweful customer service

Aweful customer service, that couldn’t even spell my name correctly after several emails. purchased in December and only a partial refund offered for defective units ( the IR connection actually burnt a brick!)
Lights didn’t work, or were dull.

Don’t waste your money folks!

19 February 2024
Unprompted review
Rated 5 out of 5 stars

The lights on our LEGO Concorde 👍

The lights on our LEGO Concorde is fantastic. The lighting takes just a short time to understand and be careful as you install so you do not see the wires. The tweezers are an essential tool especially with my chunky fingers.
Delivery was perfect and any contact is answered very quickly and helpful. Perfect.

13 February 2024
Unprompted review
Rated 5 out of 5 stars

Definitely recommend!

Fast shipping and good contact with the manufacturer (I combined two separate orders into one shipment). Kits well packaged and beautiful looking after installation.

19 December 2023
Unprompted review
Rated 2 out of 5 stars

Would not order from this company again

My purchase took an extremely long time to be sent and then when I enquired where it was in transit, they had no idea where it was and even asked me to eventually pick my order up at a depot with no address or reason. Communication was so bad and slow. I did eventually receive my order but would never order from them again.

28 November 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered and was kept informed of progress and delivery date. Personal service the item was bought as a Christmas present! But I’m sure they will be very happy.

6 November 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, with attention to details!
Bought 2 kits (Millennium Falcon and Back to the Future).
The instructions were clear and easy to follow, and everything 'just worked' out of the box.
The end result was very cool, and we had a lot of fun.

19 November 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! There was piece missing from my light kit, and Customer Service was able to quickly send me a replacement piece. The light kit makes my Tranquil Garden even more beautiful.

2 October 2023
Unprompted review
Rated 5 out of 5 stars

I just found your lights this year and…

I just found your lights this year and of course love them. I also just got into Lego making. I have several, of the batman Lego set, the lights and the sound and remote are excellent. i just wish you made more sound and remote kits. Will continue to purchase from your company.

5 May 2023
Unprompted review
Rated 5 out of 5 stars

An excellent addition to my Millenium…

An excellent addition to my UCS Millenium Falcon, which truly makes it 'come alive' as a display. Thank you for a superb kit which is beautifully made and designed. Your online PDF instructions are superb and everything worked perfectly from the very start. I am delighted.

25 July 2023
Unprompted review

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