Lekr.co.za Reviews 

171
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers had a great experience with this company. Many people often mention that the customer service team responds quickly and handles all customer inquiries with great efficiency and care. Consumers are also very pleased with the overall shipping process, noting remarkably fast delivery times and helpful courier updates throughout the entire journey. Some reviewers were not happy with the products received, pointing out incorrect items, wrong quantities, or even faulty parts inside their packages. A few other people also felt that delivery took longer than expected, or that the product descriptions provided online were not clear enough.

What people talk about most

Product

Customers had ambiguous experiences with product quality and fulfillment, with many reviewers praising fast... See more

Delivery service

People report positive experiences with delivery service, highlighting that parcels often arrive on time or... See more

Order

Clients share ambiguous opinions on order experiences, as while some consumers praise fast delivery and... See more

Service

Users describe positive interactions with service, highlighting fast and reliable assistance like getting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The company delivered exceptional service, picks up calls, I made an error on my delivery address, it was addressed swiftly and delivered the very same week. I have one wrong item though which I am ho... See more

Company replied

Rated 4 out of 5 stars

Delivery took longer than expected. However once i raised the alarm, the issue was speedily resolved and a new courier was signed to deliver my package

Company replied

Rated 5 out of 5 stars

Quick and fast delivery. Replacement Ford Bantam XR4 radiator bottle at a good price. Thanks

Company replied


Company details

  1. Car Accessories Store
  2. also in
  3. Boat Accessories Store
  4. Camping Store
  5. Marine Supply Store
  6. Tool Store

Written by the company

Online retailer of automotive and marine tools and accessories


Contact info

4.0

Great

TrustScore 4 out of 5

171 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.0

All reviews

(171)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been struggling to find these…

I have been struggling to find these parts, after a hole year of searching i finally found them, paid for them and receive them hassle free it was lekker to have my parts. Thanks to Lekr

8 April 2025
Lekr.co.za logo

Reply from Lekr.co.za

Thank you for your review

Rated 5 out of 5 stars

Great Service!

Great Service!

Quick and efficient customer service and delivery.

17 March 2025
Lekr.co.za logo

Reply from Lekr.co.za

Thank you for your review

Rated 1 out of 5 stars

Wrong item supplied

13 March 2025
Lekr.co.za logo

Reply from Lekr.co.za

Hello,

I am sorry to hear that you had an issue with your order. We will be in contact with you to sort it out.

Thank you.

Rated 5 out of 5 stars

Excellent service

Excellent service
Speedy delivery
Payment methods available is awesome 🙌🏻

12 March 2025
Lekr.co.za logo

Reply from Lekr.co.za

Thank you for your review

Rated 4 out of 5 stars

I overrated you - initially and then..

I overrated you. You promptly sold me the wrong thing and now do not have the right item in stock.

I trust that my refund will be handled promptly.

Review: You really restored my trust in you and handled the return a refund professionally and quickly.

Reg
Dirk

24 February 2025
Lekr.co.za logo

Reply from Lekr.co.za

Hello,

Thank you for your review.

Please accept my apologies that the incorrect item was shipped out to you. We have collected the item and have refunded you in full.

Rated 5 out of 5 stars

Hassle free & good pricing

Hassle free & good pricing, I received my goods in time, have not used it yet, but will let you know it there are any defects.

31 January 2025
Lekr.co.za logo

Reply from Lekr.co.za

Thank you for your review

Rated 5 out of 5 stars

Fantastic service!

The service was fantastic.Very impressed with the quick delivery.Keeping us informed the whole time. Will definitely shop again.Thank you!

28 January 2025
Lekr.co.za logo

Reply from Lekr.co.za

Thank you for your review

Rated 1 out of 5 stars

Lady that answered my call said if I…

Lady that answered my call said if I pay before 12 noon my item will be delivered the next day which after paying you are told about policy and they don't even apologise they keep telling you about policy. she shouldn't have said you will get it the next day that's bait marketing. People don't just order stuff because they are bored. I won't order from them ever again.

10 January 2025
Lekr.co.za logo

Reply from Lekr.co.za

Hello,

We are very sorry to hear about your experience.

Unfortunately the lady you spoke to was mistaken, we have a maximum two business day order processing time but do not have a pay before 12 for next day delivery option. We do try to ship out as quickly as possible and our goal is to always dispatch the day after ordering but delivery time is dependent on the courier.

We hope you will give us another chance in the future.

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