Lejan™ Reviews 

748
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I bought a pair of Lejan Melrose trainers in March 2026 and I absolutely love them. I wear these trainers every day because they are the most comfortable barefoot trainers I own. Walking on hard urban... See more

Company replied

Rated 5 out of 5 stars

I love the shoes… my feet are becoming more and more strong, and they don’t hurt after long walk which I have always struggled with. It’s an another dimension of wearing shoes. I will never again buy... See more

Company replied

Rated 5 out of 5 stars

The shopping experience was really simple and easy. What really caught my attention was the returns/exchange policy. I loved that the new size was sent to me before I returned my original shoes, meani... See more

Company replied

Rated 5 out of 5 stars

The trainers have been comfortable from day one and are a gorgeous colour. The first size was too small (I followed the advice to size down but this wasn’t appropriate for me), so I was able to reque... See more

Company replied

Company details

  1. Boot Store

Written by the company

Lejan es Barefoot Bonito. Libertad para moverse. Espacio para crecer. Sin estructuras que limiten. Sin renunciar a lo estético. Porque quien explora el mundo, merece caminar así.


Contact info

4.8

Excellent

TrustScore 5 out of 5

748 reviews

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Asks customers to review

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Replied to 93% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(748)

498 reviews in the last 12 months

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Rated 5 out of 5 stars

The shoes are nice and comfortable.

The shoes are nice and comfortable.
I am between two sizes. I choosed first the bigger one, wich was to big. The support was so fast and friendly and changed them without a problem

17 April 2026
Unprompted review
Lejan™ logo

Reply from Lejan™

Hello Conny,

We’re so happy to hear that you find the shoes nice and comfortable. It also means a lot to know that you felt well supported and that the size exchange process was fast and easy for you.

Thank you very much for trusting us.💖

Rated 5 out of 5 stars

Helpful Customer Service

I needed to make an exchange for a new size and customer service was helpful in assisting me with the exchange and return shipping label. I like the style of the shoe so I’m looking forward to receiving my new size.

6 April 2026
Unprompted review
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Reply from Lejan™

Hello Sydney,

We’re really glad to hear that the exchange process went smoothly and that our team could help you with the return and new size. That’s exactly the experience we aim to give.

Thank you so much for trusting us. 💖

Rated 5 out of 5 stars

Shoes are beautiful and confortable

Shoes are beautiful and confortable. Deliver is fast and costumer service works well. I vê order twice now

5 April 2026
Unprompted review
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Reply from Lejan™

Hello Maria Luis,

We’re thrilled to hear that you find the shoes beautiful and comfortable, and that delivery and customer service have met your expectations. Knowing that you’ve already ordered twice means a lot to us!

Thank you very much for trusting Lejan.💖

Rated 5 out of 5 stars

Started off buying for my child and now for me

I have bought two pairs of these for my young son and love them so much I plan to buy a pair for myself soon. Very good quality. They’re not truly barefoot but for me there’s a time when we need barefoot and when we want thicker soles with the wide toe box which Lejan makes the best wide toe box shoes I’ve ever ordered.

3 April 2026
Unprompted review
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Reply from Lejan™

Hello Whitney,

We’re so happy to hear that both the little ones and you appreciate the comfort and quality of our shoes 😊

A million thanks for trusting Lejan. 💖

Rated 5 out of 5 stars

Thank you for the sneakers

Thank you for the sneakers. Everything is great, very comfortable!“​​​​​​​​​​​​​​​​

24 March 2026
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Reply from Lejan™

Hello Anastasia,

We’re really happy to hear that everything is great and that you find the sneakers so comfortable.🤩

Thank you very much for trusting Lejan.💖

Rated 1 out of 5 stars

The smell of Chinese factory in a box

The smell of Chinese factory, heavy chemical ... wow... I have rarely experienced it.... Everything looked good on paper, even the box looks well done but I really cannot wear shoes that smell like that, what kind of safety and quality checks do they go through?! AVOID!

24 March 2026
Unprompted review
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Reply from Lejan™

Hello Andrea,

We’re very sorry to hear about your experience.

We want to reassure you that all our products go through strict quality controls and comply with current regulations, using safe and non-toxic materials.

That said, what you describe is not typical, and we would be happy to send you a new pair so you can experience this for yourself.

We truly appreciate you sharing this with us 💖

Rated 2 out of 5 stars

Still waiting for my order despite payment- would not order again

I ordered two pairs of shoes eight days ago. Initially, the order wasn’t shipped at all, and only after I reached out to customer service was the shipment finally initiated. Since then, the delivery has continued to be delayed.

This is my first experience with the brand, and honestly, it’s been disappointing. The website stated a delivery time of 3–5 days, but in reality, it’s turning into a wait of at least two weeks.

Conclusion: Based on this experience, I would not order from this brand again. Reliable and transparent delivery times are essential, and this was far from what was promised.

23 March 2026
Unprompted review
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Reply from Lejan™

Hello Sara,

t the time of purchase, there was a notice on the website indicating that, due to a high volume of orders during those days, shipments could be delayed by 7 to 10 days. Even so, we completely understand your frustration and that the experience has not been as expected.

We would also like to mention that, outside of this specific situation, our usual international delivery times are 3 to 5 days, as can be seen under normal circumstances.

Your order has already been shipped. If you have any questions or need more information about the status of your delivery, please feel free to contact us, we’ll be happy to help.

Our sincere apologies for the delay, and thank you for trusting us 💖

Rated 5 out of 5 stars

Amazing shoes (2nd kids pair already)…

Amazing shoes (2nd kids pair already) and super nice customer sevice! Highly recommend! The shoes hold up nicely and they look amazing!

5 March 2026
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Reply from Lejan™

Hello Henrike,

It makes us really happy to hear that this is already the second pair for your kids and that you're enjoying both the shoes and the customer service. Knowing that they hold up well and that you like how they look means a lot to us.

Many thanks for the recommendation and for trusting Lejan 💖

Rated 5 out of 5 stars

Very happy customer

Excellent customer service. Responsive and helpful when I reached out with questions. Faster than expected delivery and kept well informed by the courier. Absolutely beautiful item, excellent quality, as pictured with gorgeous colours and great fit. Highly recommend. I'm sure this won't be my only purchase.

10 February 2026
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Reply from Lejan™

Hello Nadine Hare,

We are delighted to hear that you felt well looked after from the very beginning and that everything met or even exceeded your expectations.

Thank you so much for recommending us and placing your trust in us. We look forward to assisting you with your next purchase. 💖

Rated 5 out of 5 stars

This is the best online shopping…

This is the best online shopping experience that ive ever had!
I ordered wide ones to Italy, which was taking about 5 days including weekend.
Unfortunately the size was a bit big so I had to ask advice to Lejan profesionals and they(Oscar) were so kind and professional!
They kindly offered me free size exchange and that was quick and I could finally find the right size for my feet.
The way of returning product was even easier bc they organized all procedures already.

The shoes are super light and soft to walk on. I might try other color and designs as well ❤️

23 January 2026
Lejan™ logo

Reply from Lejan™

Hello Haeri,

Reading that this has been the best online shopping experience you've ever had makes us very proud. We know how important it is to get the right size, especially when buying from another country, so we're delighted to have been able to help you and make it easy for you to find the perfect fit.

The whole team will be delighted to hear that you are now enjoying your Lejan shoes and how comfortable and lightweight they are. When you feel like trying other colours or models, we will be here for you.😊

Thank you very much for placing your trust in us.💖

Rated 5 out of 5 stars

Amazing everything!

Amazing service, easy website to navigate and the sizing chart is a great addition! Super quick delivery and amazing customer service when I asked about an exchange!
The trainers are so cool and my son loves them! Thank you for making barefoot cool, affordable and comfortable!

6 October 2025
Lejan™ logo

Reply from Lejan™

Hello Lauren,

We are delighted to hear that your experience with Lejan has been a 10 out of 10.

We love that your son enjoys his trainers and that you find the barefoot concept comfortable, modern and accessible.

Thank you for placing your trust in us and becoming part of the Lejan family. 💖💖

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