Legion Of Vapers Reviews 

1,380
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery services, noting that parcels often arrive the very next day in pristine condition. People also point out the broad range and high quality of the products available, expressing immense satisfaction with their purchases. Though some reviewers were not happy with occasional delivery mishaps or items arriving faulty, which caused noticeable frustration. Conversely, a small portion of people felt reassured knowing that customer service often stepped in to provide helpful support, replacements, or refunds. Buyers appreciated when advisors responded promptly to sort out these unexpected challenges.

What people talk about most

Delivery service

Clients share satisfaction on delivery service, frequently highlighting very fast shipping times and orders... See more

Product

Reviewers mention positive feedback about product quality, expressing satisfaction with items arriving in... See more

Service

Users describe positive interactions with service, highlighting outstanding communication, fast delivery, and... See more

Order

People report positive experiences with order, frequently highlighting fast shipping times and well-packaged... See more

Customer service

Consumers find customer service to be professional, responsive, and overwhelmingly helpful in resolving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I enquired about a new product and was advised that it would be available to order online later that day. I was informed when the product went live and I ordered straight away. Delivered within 24 hou... See more

Rated 5 out of 5 stars

Brilliant company, They do 5 for £10 deal which is very generous compared to other companies, Free delivery, but best yet is they have klarna option making them even more affordable, site is easy... See more

Rated 5 out of 5 stars

Been ordering from LOV for about 5-6 years now cannot remember any problems whatsoever with these guys always have everything you need and always replies to messages unlike a lot of other vape... See more

Rated 5 out of 5 stars

I’ve shopped with LOV a while now and everything has always been perfect. Unfortunately, my last order was delivered and left on my doorstep, so when I got home and realised I’d had a delivery not... See more


Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store

Written by the company

Legion Of Vapers are an online vape shop in London, UK. We offer the cheapest prices on vaping products inc OXVA, Vaporesso, SMOK, Aspire, VOOPOO, GeekVape, SMOANT, UWELL and more. All of our eCigarette products come with fast delivery and exceptional customer service. We also have a huge selection of E Liquids from Twelve Monkeys, Bar Juice, Elux, Riot Squad,Vape Dinner Lady, IVG, Candy King, Nasty Juice, Cuttwood and various other leading manufacturers. So if you are in London, UK come and grab some e-liquids, vape tanks, vape kits, replacement coils from us.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,380)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Been ordering from them for the last 2 years, and it was only a couple of weeks ago I had my first delivery issue (not the shops fault). Got in touch with Legion of Vapers and dealt with Amit, who was friendly, helpful and efficient and sorted the issue straight away. Great people, great service, great experience!

15 January 2024
Unprompted review
Rated 2 out of 5 stars

3 of my coils have burned out in a day

3 of my coils have burned out in a day, I emailed them and got no reply this is the 1st time I have had it with this company but the not replying to email is a big no no for me.

11 January 2024
Unprompted review
Legion Of Vapers logo

Reply from Legion Of Vapers

Hi there

Thank you for taking the time to leave a review.

Please may we kindly ask that you make contact with our support team via the email below as we cannot see an email from yourself.

This is not to say you have not sent one but to clarify that we cannot find one under the name you have presented in this platform.

Our email address is:

support@legionofvapers.com

We look forward to hearing from you.

Thanking you in this matter.

Rated 5 out of 5 stars

Made my first order yesterday and…

Made my first order yesterday and arrived today , must say very well packaged and arrived quickly with tracking as well very happy with the service and the customer care team lov who I spoke to was amazing very happy customer here keep up the good work legion of vapers

16 January 2024
Unprompted review
Rated 1 out of 5 stars

Im from dk.

Im from dk.
I order a recurve v2 from wotofo Mike vapes there vas 2 dual coil insulators in the pak. Then i order one more for single coil bud they sent me one more dual coil so now i got 3 dual coil and legion Will not sent me the single coil but give me 10% very bad very bad for this sh. it company

14 December 2023
Unprompted review
Legion Of Vapers logo

Reply from Legion Of Vapers

Hi there

Thank you for taking the time to leave a review.

It is strange as we have discussed this with yourself informing you that we don’t have a single coil adapter to give otherwise we would have sent this.

I can see that a member of staff has offered a 10% discount on the price for you which you have happily accepted.

I think the only thing that smells here is your attitude and manipulation. We wish you the very best in your vaping journey and good luck to the next retailer who has to deal with you.

Take care.

Rated 1 out of 5 stars

Buyer BEWARE! Awful after sales service

Purchased an Aspire Cyber X which became faulty and have emailed LOV'S 6 times starting in November attaching videos photos etc, It's now January and the only reply I've had is two emails stating they are short staffed and will be in touch soon! Maybe my standards are too high and waiting 2-3 months for a reply isn't soon enough!!!. Awful after sales service, BEWARE!

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Cloud 9 cotton

Have always been a Bacon Prime user until I heard good things online about Cloud 9 cotton. Ordered through Legion of Vapers and wow…great cotton! Easy to wick and thin out, no break in period and absorbs very well. Great service and delivery time from L of V too. Highly recommended.

5 January 2024
Unprompted review
Rated 2 out of 5 stars

Quick dispatch but poor customer service.

I used them for over a year and their service was always good. But they sent me the wrong item in my last order, after two weeks of waiting for an answer, they finally got back to me saying that they will review the case. 4 weeks later, still no response. I had to order from someone else. Quick dispatch but poor customer service.

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Used this site for the first time a few weeks ago. Found an excellent range of products at very reasonable prices. I ordered something after the cut off for next day delivery so fully expected to wait for my order but to my surprise it was delivered the next day. Fantastic service, will definitely use again

5 December 2023
Unprompted review

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