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Leger Clinic Reviews 

230
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable medical staff for providing thorough, detailed consultations and answering every individual question with great patience. People frequently mention that the supportive team responds very quickly, offering professional guidance and ensuring clients feel genuinely cared for during their healthcare journey. Some reviewers were not happy with rising service costs, citing unexpected price increases for treatments and routine medical blood tests over time. A few consumers also noted that administrative communication can occasionally feel slow, particularly when dealing with billing disputes, policy changes, and refund requests. Others felt that certain supply arrangements limited their choices and increased overall expenses unnecessarily.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that consultants and doctors are exceptionally... See more

Service

People report positive experiences with service, highlighting fast, professional, and well-informed... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that support agents are extremely... See more

Response time

Consumers find response time to be positive, frequently highlighting fast email replies, superb follow-up,... See more

Price

Customers had ambiguous experiences with price, as some reviewers praised very reasonable costs and cheaper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve had a really positive experience with Luis. He was really easy to talk to and took the time to go through everything with me properly, explaining things in a way that was easy to understand. I ne... See more

Company replied

Rated 5 out of 5 stars

Made the effort to schedule a call at short notice to avoid potential delays due to calendar clashes. I feel like this kind of thing really counts. I'd call it "going the extra mile”; it's above e... See more

Company replied

Rated 5 out of 5 stars

I did my blood test on Monday morning. Have results by Tuesday afternoon. Booked video appointment on Thursday. We talked trought my results. Get advice and consultation same time. Make decision toget... See more

Company replied

Rated 5 out of 5 stars

I've been with the Leger clinic for years. The staff are great and actually listen to your problems and symptons and empathise with what you're going through. They've also upgraded their management sy... See more

Company replied


Company details

  1. Specialized Clinic
  2. Medical Clinic

Written by the company

Leger is a specialist provider of testosterone replacement therapy and men’s health services in the UK. Offering a range of treatments for men with low testosterone and related men's health conditions, we aim to improve patients’ quality of life through tailored hormone therapies and a personalised approach to men’s health. We also offer hormone replacement therapy (HRT) for women and psychosexual therapy. With straight-talking advice and expert care, we help you take charge of your health and feel like yourself again.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

230 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(230)

119 reviews in the last 12 months

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Rated 5 out of 5 stars

I've been with Leger Clinic 18months…

I've been with Leger Clinic 18months now and its been the right decision from the start. Less money oritentated like most the others. Always quick and reliable service from them. Dr Savage was the lead doctor I beileve and the team have grown in numbers and continue with expert advice, supprt and direction. Let me say one thing - I went through hell, not just mainly because of my job and other matters, but poor sleep, weigth gain, zero libido, etc etc, and damaging my 23 year marriage and mental health making me think I'd just end it all - but I can't give up like that and after lots of research was pointing to my testosterone levels (and other hormones related) and Leger were understanding and informative, whereas the NHS just were not interested. This day they agreed I was requiring support, it changed my life. Its been made easy by leger and they have recently joined forces with Medichecks (who are a very well known lab test/supplier organisation). Its not been all smooth sailing with comms and test postage and the change from intravenous kits to finger prick tests since the joint effort, but everything is working very well and huge benefits and test analysis kit costs reduced. Leger have remained focused on clients and treatment and not extortionate membership or adhoc supplementary charges. I've been dealing an adavanced nurse practioner Richard Wayman more recently and I couldn't ask for better knowedgeable, supportive and polite service! A+, don't go elsewhere people. I am not affiliated or being paid or asked to do this, just a genuine review.

15 July 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hi Marc,

Thank you so much for your heartfelt and honest review.

We’re truly grateful you’ve shared your journey so openly, your experience will resonate with many, and it means a great deal to know that we’ve been able to support you through such a difficult chapter.

We’re proud to hear that you’ve felt listened to, informed, and supported from Dr Savage’s leadership to the continued care from Richard and the wider team. It’s our mission to provide expert, compassionate care without the pressure of unnecessary costs, and it’s wonderful to hear that this has come through clearly in your experience.

We also appreciate your honesty around the partnership with Medichecks, feedback like this helps us improve and stay focused on what matters most: our patients.

Thank you again for your kind words and trust. We’re proud to be part of your health journey and will continue doing everything we can to support your ongoing progress.

Best wishes,
The Leger Clinic Team

Rated 5 out of 5 stars

From day one to the start of my…

From day one to the start of my treatment Leger have been utterly professional and supportive in every way , I would strongly recommend them

26 June 2025
Unprompted review
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Reply from Leger Clinic

Hello Mr Gladstone,

Thank you so much for your kind words.

We’re delighted to hear that you’ve felt supported and well looked after from the very beginning of your journey with us. Your recommendation means a great deal, and we’re so pleased to have been part of your care.

Best wishes,
The Leger Clinic Team

Rated 5 out of 5 stars

Great service

Great service, they attend to you personally and professionally. Special mention goes to Charlotte the Advance Nurse Practitioner, always prompt, courteous and professional.

1 July 2025
Unprompted review
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Reply from Leger Clinic

Hello Oscar,

Thank you for your wonderful feedback!

We’re so pleased to hear you’ve received personal and professional care from our team. Charlotte will be especially pleased to hear your kind words about her promptness and professionalism. We truly appreciate you taking the time to share your experience.

Warm wishes,
The Leger Clinic Team

Rated 5 out of 5 stars

Great clinic for TRT!

Leger have been amazing for me! Such a quick turnaround from blood test to consultation and treatment. Only just started the testosterone so nothing to comment yet but a big shoutout to Nicky who has been amazing in responding to all of my questions and helping organise all of the supplies etc! Very grateful to her, the team and Dr Greenwood for a thorough consultation, thoroughly recommend. 10/10

20 June 2025
Unprompted review
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Reply from Leger Clinic

Hello Adam,

Thank you so much for your fantastic feedback!

We’re so pleased to hear that you've had a smooth experience from blood test through to consultation and treatment. We’ll be sure to pass on your kind words to Nicky and Dr Greenwood - they’ll really appreciate it. It's great to know you felt supported and informed every step of the way.

Wishing you all the best as you begin treatment, and thank you again for the 10/10 recommendation!

Kindest regards,
The Leger Clinic Team

Rated 5 out of 5 stars

Charlotte was professional

Charlotte was professional, practical, quick to respond to my emails and extremely helpful. Highly recommended

23 June 2025
Unprompted review
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Reply from Leger Clinic

Hello Gothic,

Thank you so much for your lovely feedback.

We’re delighted to hear that Charlotte was able to support you so efficiently and professionally. We'll be sure to pass on your kind words to her - they’ll mean a lot!

We really appreciate the recommendation.

Warm regards,
The Leger Clinic Team

Rated 5 out of 5 stars

Communication is key and the leger…

Communication is key and the leger clinic provides it perfectly. Ive been with Dr savage for yrs now and always had a very good experience when getting prescriptions or just some general concerns. The Leger Clinic has grown over the yrs and the team is bigger but still as always first class.

23 June 2025
Unprompted review
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Reply from Leger Clinic

Hello Steven,

Thank you so much for your kind words and continued trust in The Leger Clinic. We’re so pleased to hear that you’ve had a consistently positive experience with Dr Savage and the wider team.

Communication is something we truly value, so it's lovely to know it’s being felt on your end. As we’ve grown, our priority has always been to maintain that same first-class service, so your feedback really means a lot to us!

Best wishes,
The Leger Clinic Team

Rated 1 out of 5 stars

Terrible, unfortunately.

I had a terrible experience with this company. Everything was great until I paid. They took ages to reply to any emails, and when they did, it was always a generic “we’ll get back to you shortly”. Four days after starting with them, they were sending me emails to pay for a £110 venous blood draw that wasn’t even needed. I had to point it out to them! Their website clearly states that a finger prick monitoring test is all that’s needed at four weeks, which is £50 cheaper. They also started me on 60mg of cypionate a week, which, after speaking to different doctors, is basically a waste of time. I waited a week for them to confirm that I was started on the right dose (as others I’ve spoken to are started on 100mg a week), but in the end, I gave up and changed providers. Unfortunately, these people don’t know what they’re doing.

10 June 2025
Unprompted review
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Reply from Leger Clinic

Hello James,

Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience did not meet your expectations, and we understand how frustrating that must have been.

At Leger Clinic, each patient is treated individually, and prescriptions are carefully tailored based on clinical assessment, medical history, and blood results. While it may seem that others are prescribed different starting doses, our clinicians always consider what is safest and most appropriate for each individual.

Regarding testing, we aim to provide clear guidance, but we understand this can sometimes cause confusion particularly if additional tests are requested based on clinical need. We’re sorry if this wasn’t clearly explained at the time, and we appreciate you raising it.

We take your concerns seriously and will use your feedback to continue improving our communication and service. If you'd be open to a follow-up discussion, we’d welcome the opportunity to review your experience in more detail.

Wishing you the very best in your continued health journey,
The Leger Clinic Team

Rated 5 out of 5 stars

Tired of no answer from NHS and would never self medicate that's a fools game

For many years, I suffered from varying symptoms. Not getting any real progress within the NHS, I turned to Dr. Savage at the Leger Clinic for help, and I wish I had skipped the NHS years earlier. His knowledge is second to none. He also lives in the real world and is not bound by NICE guidelines or budgetary constraints.

He referred me back to the NHS for further tests as well as treating me based on my blood results and a thorough medical examination and discussion. Furthermore, the clinic bases its treatment on the latest research, not on NHS guidelines, which are often outdated.

While going private is more expensive than taking a chance on the black market, we are talking about your health. I wouldn't put unknown sources of oil or petrol in my car, so why would I treat my body any differently? Anyone who would is foolish.

I would recommend the clinic to anyone serious about taking care of their health.

6 June 2025
Unprompted review
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Reply from Leger Clinic

Hello Andrew,

Thank you so much for taking the time to share your experience.

We’re really pleased to hear that Dr. Savage and the team have made such a positive difference in your health journey. We’re proud to offer personalised care that’s guided by the latest research, and it’s wonderful to know that this approach has worked well for you.

Thank you again for your kind words and recommendation. We’re here for you every step of the way.

Kindest regards,
The Leger Clinic Team

Rated 5 out of 5 stars

Excellent service

Excellent service, Doctor Savage explained me everything very well. All support team works very well, and I very excited to be client off this clinic.

4 June 2025
Unprompted review
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Reply from Leger Clinic

Hello Mr T Zukauskas,

Thank you so much for your lovely review!

We’re delighted to hear that Dr. Savage took the time to explain everything clearly and that you’ve had such a positive experience with our support team. It means a lot to us that you’re excited to be a client of the clinic as we’re just as excited to have you with us!

If there’s ever anything you need, we’re always here to help.

Best wishes,
The Leger Clinic Team

Rated 5 out of 5 stars

So glad I chose Leger

There's a few clinics in uk to choose from with varying reviews. I have to give Leger 5* for all they've done for me. They really do care and have offered me different treatment options at different stages rather than dictate to me. No other clinic can compete on blood test costs. Every member of staff from admin, Luis, Richard, Dr Greenwood, Dr Savage have all exhibited tremendous care, knowledge and speedy responses. I really can't fault them. I'm sure I will live longer because of Leger!

26 May 2025
Unprompted review
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Reply from Leger Clinic

Dear Gareth,

Thank you so much for taking the time to leave such a thoughtful and generous review. We’re truly grateful for your kind words and are so pleased to hear that your experience with us has been consistently positive.

It’s especially rewarding to know that you’ve felt cared for and listened to at every stage of your journey and that the team has made such a strong impression. We believe in offering personalised, collaborative care, so your feedback really means a lot.

Thank you again for your support and trust. We’re proud to be part of your journey and are always here for you.

Kindest regards,
The Leger Clinic Team

Rated 5 out of 5 stars

I’ve been with Leger since 2022

I’ve been with Leger since 2022. When my GP couldn’t or wouldn’t help me, Leger did. The service has always been great and top tier. They have helped me with so much and I am grateful for them.

25 May 2025
Unprompted review
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Reply from Leger Clinic

Hello Sonny,

Thank you so much for your kind words and continued trust since 2022. We’re really glad to have been able to support you when you needed help and that you’ve felt the care and service have been top tier throughout.

It means a lot to us to know we’ve made a difference, and your feedback is truly appreciated by the whole team.

We look forward to continue supporting you with your care.

Warm wishes,
The Leger Clinic Team

Rated 5 out of 5 stars

Best around

The Clinic has provided an invaluable service to me during my time with them, the new system is great and I love the fact the blood tests are a lot cheaper now, it's easily the best TRT clinic in the country in terms of value and support

9 May 2025
Unprompted review
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Reply from Leger Clinic

Dear Alan,

Thank you so much for your thoughtful feedback. We’re really pleased to hear that you’ve found our service invaluable and your feedback of the more affordable blood testing that has made a positive difference for you.

It means a lot to know you consider us the best TRT clinic in terms of value and support. We’re always working to improve access, safety, and care, so hearing that it’s making an impact is incredibly rewarding for the whole team.

Thanks again for your support and for taking the time to share your experience.

Warm regards,
The Leger Clinic Team

Rated 5 out of 5 stars

Happy so far

I am in the early stages of potential TRT treatment and have been dealt with promptly and courteously.

The staff have explained clearly which processes are to be employed and implemented.

I am looking forward to extending my experience as the process moves forward.

20 May 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Tony,

Thank you for taking the time to share your feedback. I’m really pleased to hear that your experience so far has been positive and that you’ve found the team to be both prompt and clear in their communication.

It’s great to know that you feel supported in these early stages of your TRT journey. We look forward to continuing to work with you and ensuring that the rest of your treatment process runs just as smoothly.

Best wishes,
The Leger Clinic Team

Rated 5 out of 5 stars

Prescription

Richard Wayman was great to deal with. Sorted out my prescription and change of protocol very promptly.

16 May 2025
Unprompted review
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Reply from Leger Clinic

Hello Matthew,

Thank you for your kind feedback! We're so glad to hear that Richard was able to support you promptly with your prescription and protocol change. Providing efficient and personalised care is really important to us, so it’s lovely to know that came through in your experience.

Thanks again for sharing your review – we really appreciate it!

Kindest regards,
The Leger Clinic Team

Rated 1 out of 5 stars

Do not trust this company

Do not trust this company. They use predatory tactics to get you to try a test. The first test seems cheap enough but once paid for there is a second blood test you need to complete which is an extortionate amount to pay for. Also the first test kit they send out is terrible quality and not good enough.

13 May 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Jay,

Thank you for sharing your feedback, we're sorry to hear that your experience didn’t meet your expectations.

To clarify, we follow clinical best practices which require two blood tests, spaced one month apart, to accurately assess hormone levels before starting treatment. This approach ensures safety, reliability, and responsible prescribing.

Our testing options are competitively priced, with a basic testosterone test at £29 and a full TRT panel, including a clinic visit, at £114, both of which are well below market average. We aim to keep costs as accessible as possible while maintaining high clinical standards.

Regarding the quality of the test kit, we’re sorry if this caused any difficulty. Most of our patients find the kits easy to use, but we understand that this can vary, and we’re always happy to assist or send a replacement if needed.

If you'd like to speak with us directly to resolve your concerns or request support, we’d be more than happy to help.

Kind regards,
The Leger Clinic Team

Rated 1 out of 5 stars

Disappointed

I reached out to Leger Clinic regarding medical support, explaining my unique situation. I’m a British national, a UK tax payer, and have a permanent residence in the UK. Although I am currently working in the Middle East, I’m actively managing my care through the NHS and was hoping to consult with Leger for additional support.

Unfortunately, I received a very brief and disappointing response stating, “We only deal with UK-based patients.” I followed up to clarify that I am indeed a UK citizen with full ties to the country, but since then, I’ve received no reply.

I was genuinely surprised by the lack of engagement and the abruptness of the communication—especially from a clinic known for dealing with sensitive health matters. I expected more understanding and professionalism. This experience has left me quite disappointed.

8 May 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Zee,

Thank you for taking the time to share your feedback.

We're sorry to hear that you were disappointed with your interaction. At Leger Clinic, we strive to support all patients with professionalism and care, and we're sorry that this wasn’t reflected in your experience.

To clarify, we are able to provide services to individuals who are based overseas, provided that regular blood test monitoring can be carried out reliably within the UK. This is essential for ensuring patient safety and meeting our clinical governance requirements.

We take your comments seriously and will review our communication processes to ensure that enquiries like yours are handled with the clarity and sensitivity they deserve.

If you would still like to explore support from our team and are able to meet the UK-based monitoring requirement, please don’t hesitate to get back in touch. We would be happy to revisit your enquiry.

Best wishes,
The Leger Clinic Team

Rated 5 out of 5 stars

Fantastic company

I chose Leger after reading countless positive reviews, and I'm so glad I did.
They have been excellent from the start in every way.
They have nice staff, are extremely responsive, and have made my journey so far a great one.
I am very happy with my decision to go with Leger.

6 May 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Kirk,

Thank you so much for your kind words, we're delighted to hear that your experience with Leger Clinic has been such a positive one.

Our team works hard to provide a supportive, responsive, and professional service, so it's incredibly rewarding to know that this has made a real difference in your journey. We're so pleased you chose us and look forward to continuing to support you.

Thank you again for taking the time to share your experience.
The Leger Clinic Team

Rated 1 out of 5 stars

I have been told that Ledger no longer…

I have been told that Ledger no longer accept my doctors blood tests and will only accept Medichecks. They claim this is for safety and sent me a prepared email about people screen shotting the doctors results. Nothing to do with being bought by Medichecks. They must think their clients are stupid. I am cancelling my membership and would rather go elsewhere than deal with underhand practices.

29 April 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Steve,

Thank you for sharing your feedback, we're sorry to hear that you're unhappy with the recent changes and that you feel let down by your experience.

To clarify, our decision to accept blood results only through our partner Medichecks is based purely on clinical safety and consistency. We’ve seen a growing number of issues with incomplete or difficult to read results from various sources, which poses a real risk when making treatment decisions. Using a single, trusted provider ensures all results meet the same standard and can be reliably tracked over time. This decision was not influenced by ownership or business interests.

We understand this change may be frustrating and we're sorry it’s led to your decision to leave. That said, we genuinely appreciate the time you’ve spent with us and wish you the very best in your continued care.

The Leger Clinic Team

Rated 5 out of 5 stars

Great personal response and…

Great personal response and conversation with a specialist in charge of my care.

22 April 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Thomas,

Thank you for your kind words, we're so glad to hear that you had a positive and personal experience with your specialist.

We believe that clear communication and a strong patient-clinician relationship are key to good care, so it’s great to know that this came through in your experience.

Thanks again for sharing your feedback, we're here whenever you need us.
The Leger Clinic Team

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