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Leger Clinic Reviews 

231
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable medical staff for providing thorough, detailed consultations and answering every individual question with great patience. People frequently mention that the supportive team responds very quickly, offering professional guidance and ensuring clients feel genuinely cared for during their healthcare journey. Some reviewers were not happy with rising service costs, citing unexpected price increases for treatments and routine medical blood tests over time. A few consumers also noted that administrative communication can occasionally feel slow, particularly when dealing with billing disputes, policy changes, and refund requests. Others felt that certain supply arrangements limited their choices and increased overall expenses unnecessarily.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that consultants and doctors are exceptionally... See more

Service

People report positive experiences with service, highlighting fast, professional, and well-informed... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that support agents are extremely... See more

Response time

Consumers find response time to be positive, frequently highlighting fast email replies, superb follow-up,... See more

Price

Customers had ambiguous experiences with price, as some reviewers praised very reasonable costs and cheaper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve had a really positive experience with Luis. He was really easy to talk to and took the time to go through everything with me properly, explaining things in a way that was easy to understand. I ne... See more

Company replied

Rated 5 out of 5 stars

Made the effort to schedule a call at short notice to avoid potential delays due to calendar clashes. I feel like this kind of thing really counts. I'd call it "going the extra mile”; it's above e... See more

Company replied

Rated 5 out of 5 stars

I did my blood test on Monday morning. Have results by Tuesday afternoon. Booked video appointment on Thursday. We talked trought my results. Get advice and consultation same time. Make decision toget... See more

Company replied

Rated 5 out of 5 stars

I've been with the Leger clinic for years. The staff are great and actually listen to your problems and symptons and empathise with what you're going through. They've also upgraded their management sy... See more

Company replied


Company details

  1. Specialized Clinic
  2. Medical Clinic

Written by the company

Leger is a specialist provider of testosterone replacement therapy and men’s health services in the UK. Offering a range of treatments for men with low testosterone and related men's health conditions, we aim to improve patients’ quality of life through tailored hormone therapies and a personalised approach to men’s health. We also offer hormone replacement therapy (HRT) for women and psychosexual therapy. With straight-talking advice and expert care, we help you take charge of your health and feel like yourself again.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

231 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(231)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best in the business.

Coming from another rival hormone company, the level of care and communication shown to me from Leger was first class. I cannot recommend highly enough. I feel valued as a client and every request or question has been responded to and answered with consideration and compassion. Excellent company at the forefoot of the industry in my opinion.

10 December 2024
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello,

We are really pleased to hear you value our service! Thank you for your amazing review! It is great to know that you feel valued and supported, and we truly appreciate your kind words.

Kindest regards,
The Leger Team

Rated 5 out of 5 stars

Leger Clinic has totally changed me as…

Leger Clinic has totally changed me as a person for the better. I finally have a doctor and amazing clinic who work with me so I feel at my best, and monitor my general health. After previously being with another clinic and the NHS for treatment, Leger Clinic was a breath of fresh air. Thanks so much.

10 December 2024
Unprompted review
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Reply from Leger Clinic

Hello Darrel,

Thank you for sharing your incredible experience with us! We are so glad to hear that Leger Clinic has had such a positive impact on your health and well-being. It is wonderful to know that our team has helped you feel at your best and that our approach has been a refreshing change. We are grateful for your trust and look forward to continuing to support you on your health journey.

Warm regards,
The Leger Team

Rated 5 out of 5 stars

I highly recommend Leger Clinic

I highly recommend Leger Clinic! The doctors and staff are excellent—professional, quick to respond, and always attentive. Their services are reasonably priced, making quality healthcare accessible. Overall, a fantastic experience!

10 December 2024
Unprompted review
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Reply from Leger Clinic

Hello Alex,

Thank you so much for your fantastic recommendation! It is great to know that our professionalism, responsiveness, and pricing have made a difference for you. We truly appreciate your kind words and look forward to continuing to serve you.

Warm regards,
The Leger Team

Rated 5 out of 5 stars

Good service, competitively priced

V. good. Friendly, easy to use service. Responsive support contacts and v competitively priced.

10 December 2024
Unprompted review
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Reply from Leger Clinic

Hello Dan,

Thank you for your great feedback! We are glad to hear that you have found our service friendly, easy to use, and competitively priced.

Best wishes,
The Leger Team

Rated 5 out of 5 stars

it doesn’t get better than Leger Clinic!

Since starting therapy at Leger Clinic, my life has transformed in incredible ways. Both my mental and physical health have improved significantly, and I truly feel like a new man. I’m now able to be the best version of myself and a better dad to my little one. What’s more, thanks to the expert advice and care from Dr. Savage—an absolute leader in the field—I was able to conceive naturally without relying on additional treatment.

The entire team at Leger Clinic is outstanding. Clinic Manager Carol provides exceptional customer service, always making me feel supported and valued. Payment queries are handled seamlessly by Howard, who explains everything clearly and ensures the process is stress-free.

Despite being offered reduced costs to represent another clinic, I would never go anywhere else. Why would I, when Leger offers unparalleled expertise, service, and results? Thank you to the fantastic team at Leger for changing my life—you’re simply the best! 💪🏽❤️

10 December 2024
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Mukesh,

Thank you so much for your heartwarming and thoughtful review! We are beyond thrilled to hear how much Leger Clinic has positively impacted your life. It is amazing to know that our team, especially Dr. Savage and Carol, has been able to support you so well on your journey. Your transformation is truly inspiring, and we are honoured to have been part of it.

Thank you for your trust and loyalty and that you have chosen to stay with Leger Clinic despite the offers elsewhere. Your kind words are greatly appreciated, and we’re excited to continue supporting you!

Warmest regards,
The Leger Team

Rated 5 out of 5 stars

quick to respond to requests and always…

quick to respond to requests and always helpful.

10 December 2024
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Scott,

Thank you for sharing your wonderful review! We are delighted to be part of your health journey.

Kindest regards,
The Leger Team

Rated 5 out of 5 stars

5 Stars – Exceptional Service and Expertise!

I couldn’t be happier with the care I’ve received from Leger Clinic for testosterone replacement therapy. Dr. Savage and Luis Leite are fantastic – extremely knowledgeable, straightforward, and genuinely supportive throughout the entire process. Their feedback on my bloodwork was detailed and easy to understand, ensuring I felt confident every step of the way.

Getting started with their system was a breeze. From the initial consultation to setting up my prescriptions, everything was seamless. I especially appreciate how quickly they dispatch updated prescriptions, making the whole experience stress-free and efficient.

If you’re considering testosterone replacement therapy, I highly recommend Leger Clinic. Their professionalism and excellent service truly stand out!

10 December 2024
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Peter,

Thank you so much for your fantastic review! We are absolutely delighted to hear that Dr. Savage, Luis, and the team have made such a positive impact on your experience. It is great to know that you felt supported, confident, and well-informed throughout the entire process. We are so glad everything has been seamless and stress-free for you. Your kind recommendation means a lot to us, and we are excited to continue supporting you on your journey!

Warmest regards,
The Leger Team

Rated 5 out of 5 stars

Leger is a truly excellent company

Leger is a truly excellent company, with simple and personalized service. They also have extremely good prices, and in the 4 years I have spent with them, I have not had a single bad experience. I highly recommend them!

10 December 2024
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Janos,

Thank you for your kind words! We are glad to hear that you had such a positive experience with us over the past 4 years. It’s fantastic to know that our personalised service and pricing have made a difference for you. We look forward to continuing to support you.

Best wishes,
The Leger Team

Rated 5 out of 5 stars

Having been with several private…

Having been with several private clinics over the last 10 years on my TRT journey, a friend told me to switch. I have been with the clinic now for 3 years and in my time I have had no problems. The clinic, the staff and the consultants have been excellent. Always very responsive to phone calls(in the past when the phone system was still around) and emails and I will continue to use them

10 December 2024
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Neil,

Thank you so much for your fantastic review! We are delighted to hear about your positive experience. It’s great to know that our responsiveness and dedicated team have made a difference in your TRT journey. We truly appreciate your continued trust and look forward to supporting you.

Warmest regards,
The Leger Team

Rated 5 out of 5 stars

Good experience so far.

The office team responds promptly, which is reassuring and shows that emails are not left unattended. I also appreciate that some of the staff, such as doctors and advanced nurses, have experience working in or are still connected to the NHS. This connection instills confidence that they understand NHS standards and expectations, even though this is a private service.

It would be great if they could also offer blood tests to identify potential nutritional deficiencies, which could complement optimizing hormone panels.
Another positive experience I had was with the nurse. Although the website suggests that a nurse phone call needs to be booked and paid for, after a few email exchanges, the nurse called me for a 30-minute discussion without the mention of needing to book or pay etc. This gesture speaks volumes and shows that the service isn’t purely profit-driven.

As someone with a blood disorder, the extra explanations and personalized care have been incredibly reassuring. Thank you!

10 December 2024
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Luke,

Thank you for your wonderful and thoughtful review! We are very pleased to hear that our office team has been responsive and that our staff's experience with the NHS has given you confidence in the care you are receiving.

We truly appreciate your feedback regarding blood tests, and we'll certainly consider how we can further enhance our services.

It’s great to hear that the nurse call exceeded your expectations, as we strive to provide care that's genuinely focused on your well-being!

Kindest regards,
The Leger Team

Rated 5 out of 5 stars

They listen and guide

Easy to work with, they listen and guide. A refreshing experience for many that are frustrated with the attempts to seek help.

10 December 2024
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Billy,

Thank you for your kind review! We are very pleased to hear about your refreshing experience with us. Listening and guiding you every step of the way is something we truly value. We are happy to know that this has made a positive difference for you.

Best wishes,
The Leger Team

Rated 5 out of 5 stars

Professional, trusted and reliable service

Wish I had contacted the team at the Leger Clinic sooner. Really professional and helpful service with a clear explanation on potential benefits, risks and associated costs. I’ve only been with the Leger Clinic for a few months now however everything has been really straight-forward and great communication.

10 December 2024
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Chris,

Thank you for your fantastic review! We are so glad to hear that you have had a positive experience with our team, from clear explanations to great communication. We are excited to keep supporting you on your journey!

Kindest regards,
The Leger Team

Rated 5 out of 5 stars

Would definitely recommend

Would definitely recommend, I have been to a clinic before deciding to move to lever and the difference and professionalism is night and day as well as communication, I have been with them over a year now and don’t have any plans to move

10 December 2024
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Jordan,

Thank you for your wonderful review! We are thrilled to hear that you’ve noticed the difference in professionalism and communication since joining us. We are excited to continue being part of your health journey.

Best wishes,
The Leger Team

Rated 5 out of 5 stars

Been with Leger clinic for 2 years now

Been with Leger clinic for 2 years now. Fast response to emails (normally 1-3 days), affordable membership pricing compared to other clinics. Overall I can't fault the service and would recommend them to anybody needing hormone treatment.

10 December 2024
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Thank you so much for your kind words. We're delighted to hear that you've had a positive experience with our fast response times and affordable pricing.

Kindest regards,
The Leger Team

Rated 5 out of 5 stars

Very Good

Very thoughtful, thorough and speedy service. Would highly recommend.

9 December 2024
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Thank you Aaron!

Best wishes,
The Leger Team

Rated 5 out of 5 stars

Fantastic clinic that really looks…

Fantastic clinic that really looks after their patients, special shout out to Jessica, Luis and Dr Andrew Tomlinson for always going above and beyond with any queries or help.

10 December 2024
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Thanks for the 5-star review and shout-out to some of our amazing clinician team!

Warmest regards,
The Leger Team

Rated 5 out of 5 stars

Great Service and care

Great service and Professional care

10 December 2024
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

We are really pleased to hear you value our service. Thanks for the fantastic review!

Kindest regards,
The Leger Team

Rated 5 out of 5 stars

Excellent client service

The practice provides excellent customer service. The doctors and support staff are all helpful and understanding of individual circumstances, and accommodate as far as possible. I approached the practice with some concerns about treatment options (having done some reading online), and Dr Greenwood provided options that suited me better than expected.

5 December 2024
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

We pride ourselves on patient-centred treatment so we are really pleased to hear this has been your experience with us. Thanks for the brilliant review and we look forward to continuing to support you.

Warm regards,
The Leger Team

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