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Our Mission: Electromobility is on everyone's lips today. As awareness of the well-being of our planet grows among the public and politicians, the calls for renewable energy and electric vehicles are getting louder. Although the main focus is on electric cars or those with hybrid drive, we prefer a different solution. Of course, a higher proportion of electric cars on our roads makes for cleaner air, we are promoting the use of electric bicycles as an alternative to the car or public transport. The growing importance of climate and environmental protection in politics also means that the transport network is becoming increasingly bike-friendly, albeit in some cases only in small steps. It is important to encourage this development. With this in mind, we see it as our duty to make electric bicycles more attractive to the general public. Ease of use, comfort, performance and safety are the key factors we focus on when developing our bikes. Because in the best of cases, an enthusiastic e-biker also infects those around them with their enthusiasm. In this way, we hope to encourage the shift from the car to the electric bicycle and strengthen confidence in electric mobility. Every trip in which an electric bicycle replaces the car is a benefit to the environment and our health. Our Quality: Our goal is to fascinate and enlighten the user of Legend eBikes. This requires more than just a modern look and functionality of the electric bike. Fascination thrives on positive emotions and experiences, and our mission is to deliver just that. Our customer journey begins with the order and then proceeds step by step. Our understanding of quality comes from ensuring that each of these stages is managed well, whether it be the quick and hassle-free delivery, the initial assembly of the bike, or the first-class riding experience. To meet these demands, we use only high-quality components from proven global manufacturers and work with reliable service providers to materialise our concept, designs and ideas. We apply the same high-quality standards to our products as we do to our service, including friendly, competent and up-to-date customer service.
3/17 Hannigan Drive, 1072, Auckland, New Zealand
4.1
6 reviews
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I have a Legend Siena since 2022. Absolutely happy with it. I was expecting the battery range to be reduced after 2 years of usage but I feel it's pretty much the same than the first day
The advice received and turnaround time was very good. If I’m honest, it is difficult to swallow paying out $1,200 for a battery. Not sure what the margin is (I’m making the assumption not huge) but I think it would benefit the company if they made it more obvious to customers that they need to keep their battery charged in the first place. It probably says this somewhere so I’m not suggesting this was hidden, it is just not that obvious. I contacted 4 other buyers of this same bike and none of them were aware of the importance of keeping the battery fully charged and none of them realised a replacement battery would be so expensive. My suggestion therefore is for the company to earn some brownie points by highlighting to customers the need to keep the battery charged otherwise, they will be out of pocket. Nobody can moan afterwards and the company will be seen in a favourable way.
Reply from legendebikes.co.nz
Every eBike dispatched by Legend Distributors Ltd and Legend eBikes NZ for the past 7 years has gone out with written documentation of a link to the eBike's user manual plus a 'Welcome to Legend' flyer. We are 100% sure of that as we have a sign off form we use to ensure this occurs. We cannot always make the customer read them though.
In both the 'user manual' and 'Welcome' form it is clear how to look after your eBike battery. Do not run it down under any circumstance it states clearly and to ensure it is topped up after every few rides.
Regards the price, as we use the very best available battery cells (Samsung or Panasonic) in all our eBikes, unfortunately that is an expense we cannot reduce as it affects our quality position if we used anything less or no name brands.
Great service. Such an awesome zippy bike. Both my husband and I have been using it depending on each others transport needs. Able to transport goods on the back and as we got the monza/commuter able to fold the bike up for convenience. Awesome bike, awesome price and great service!
Reply from legendebikes.co.nz
Thanks for taking the time to write us such a positive review of your experience dealing with Legend eBikes
I'm a septagenarian lady who's done a lot of recreational cycling but now finding those Auckland hills rather challenging. We have a very small garage where I had been able to hang my regular bike vertically. An electric bike had to be foldable. I was excited to find the Siena Smart 2000 which is so much more than a commuter bike as it has good size wheels and a sturdy frame. Without the battery I am able to lift it. To begin with it was stiff and tricky to fold but it is now folding very readily and I've enjoyed some great cycling. I'm pleased I can still get great exercise if I don't use any more power than I actually need.
I heartily recommend this bike for a range of riders. Though I probably won't be using it on difficult terrain I am nevertheless pleased it has great tyres giving me confidence on those very rough and jolting road surfaces.
I had expert help in the choosing of my Siena and with the odd hiccup since buying it the fast and ready help has been fantastic with all little issues sorted. I love my Siena Smart 2000!
Reply from legendebikes.co.nz
Thanks for taking the time to write us a review
Take one 80 year old male + small garage + small car + need to rebuild fitness after prostate cancer treatment + not wanting small wheels = LEGEND SIENA E-BIKE.
Having not ridden other than motorcycles in the last 40 years and never used derailleur gears the Siena has proven to be a good match for the required learning needs.
It seemed to be re-markedly easy to ride, once the derailleur was sorted out, and even had me wondering why I needed the electric boost. Soon answered when I encountered the first hills. The ease when riding up over-bridge ramps is nothing short of amazing.
Legend Bikes NZ has given good prompt support with both pre-purchase and post-purchase questions and assembly was simple. Folding is quick and easy and I can manage to put it into the car boot unassisted (although another pair of hands is appreciated).
Well recommended purchase.
Reply from legendebikes.co.nz
Many thanks for taking your time to write us such a positive review of your dealings and experience with Legend eBikes
These Legend MONZA ebikes are mainly used when we travel in a motorhome.
Quickly to unfold, in +/- 30sec they are ready to use.
Upon courier delivery, they were very easy to assemble as little handling is required (+/-1/4 hour per bike).
Do not hesitate to check the whole bike after first use.
The motor is very efficient and the four levels of assistance are quite progressive and innovative.
Braking is exceptional (hydraulic disc).
Very good battery life despite the numerous hills during our trips (estimate +/- 80km).
We are both 6ft4's and the Legend Monza are up perfect.
Very good 40mm Schwalbe tires that provide good driving comfort on the road even on a slightly degraded road.
The MySmartBike smartphone application is clear and complete.
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