Legal Templates Reviews 10,278

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 1,807 reviews, reviewers had a great experience with this company. Customers found the online forms and templates easy to use and navigate, appreciating the efficiency and speed of the service. Many highlighted the hassle-free process of creating legal documents, often in a very short time, and valued the options provided that allowed for greater accuracy. The service is frequently praised for being helpful, affordable, and providing professional templates that meet their needs, leading many to consider using it again or subscribing. However, some customers expressed dissatisfaction with the clarity of trial offers and subscription terms, noting unexpected charges or difficulty canceling services. There were also concerns regarding the thoroughness and professional appearance of some legal forms, with issues like outdated notary forms or incorrect formatting and wording in templates. Additionally, a few users encountered technical problems when trying to print documents or experienced errors with document signatures and email delivery.

What people talk about most

User experience

Clients share positive opinions on user experience, frequently highlighting the ease of use and navigation of... See more

Website

People report ambiguous experiences with website functionality and transparency. Many reviewers found the... See more

Service

Reviewers mention positive feedback about service, often highlighting its helpfulness, affordability, and... See more

Product

Reviewers highlight ambiguous aspects of the product, with many finding the templates convenient, easy to... See more

Subscription

Customers consistently note ambiguous experiences with subscription, with some finding it easy to use and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I needed a Quit Claim Deed....and EVERY Site that I Tried, that Offered Free Downloads, REQUIRED Credit Card Info AND a Monthly Subscription After a "Free Trial". I Am on Debt Management to Resolve... See more

Company replied

Rated 4 out of 5 stars

I feel it's a bit misleading when you state these forms are free when you put the automatic payment to your subscription, thus putting the responsibility of canceling on the customer. Most people wil... See more

Company replied

Rated 4 out of 5 stars

I did a free trial and they confirmed my cancellation upon request so hopefully that is not an issue (which others have mentioned). The on-line form was easy to use. My template was not legally perfec... See more

Company replied

Rated 4 out of 5 stars

Nice to be able to do this in an emergency, but if further direction is needed, you're a little in short supply of an answer, also it is a difficult trip to discontinue and opt out of your service, le... See more

Company replied


Company details

  1. Legal Services

Written by the company

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


Contact info

4.2

Great

TrustScore 4 out of 5

10K reviews

5-star
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1-star

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Rated 1 out of 5 stars

NOT FREE even though they say it is

You advertise as free and then you want to charge. Suck an egg!

27 May 2026
Legal Templates logo

Reply from Legal Templates

Thank you for your message. I completely understand your concern — it’s absolutely reasonable to be cautious when sharing payment information.

To clarify, the credit card is requested only to ensure uninterrupted access to our service after the free trial period ends. No charges are made during the trial, and you can cancel anytime before the renewal date under User Settings if you decide not to continue.

If you prefer not to register with a card, we can also send the document you created directly to the email we have on file instead. Please contact betty@legaltemplates.net if you’d like us to do that.

Rated 5 out of 5 stars

I needed to create a letter consenting…

I needed to create a letter consenting my parents to act on my behalf and the legal template that I used was perfectly created.

27 May 2026
Legal Templates logo

Reply from Legal Templates

We're so glad our legal template met your needs perfectly for creating that important consent letter. We appreciate your positive feedback!

Rated 4 out of 5 stars

I needed a Quit Claim Deed....and EVERY…

I needed a Quit Claim Deed....and EVERY Site that I Tried, that Offered Free Downloads, REQUIRED Credit Card Info AND a Monthly Subscription After a "Free Trial".
I Am on Debt Management to Resolve Excessive Credit Card Debt, and have Been on it for Three Years, and am Looking at Two More Years to Totally Resolve.
I Have No Credit Cards, and Being Forced to Enter Debit Card Info to get the "Free" Document was Stressful. I Had to Cancel Because of the Potential Subscription Costs, as I am on a Fixed Income, and Every Dollar that I Get is Already Obligated.

27 May 2026
Legal Templates logo

Reply from Legal Templates

We appreciate you sharing your experience and understand your frustration with the subscription models encountered. We recognize how challenging it can be to navigate services when on a fixed income and managing debt. Your feedback highlights an important area for us to consider in how we present our offerings.

Rated 1 out of 5 stars

Wasted Effort on nothing misleading

Effort for nothing. Misleading

27 May 2026
Unprompted review
Legal Templates logo

Reply from Legal Templates

We are sorry to hear about your disappointment. We are reviewing your feedback. Please send an email directly to betty@legaltemplates.net so we could look into this further and provide a resolution.

Rated 4 out of 5 stars

Very convenient but didn't find exactly…

Very convenient but didn't find exactly what wanted ,but I did find a template that will work.

27 May 2026
Legal Templates logo

Reply from Legal Templates

We appreciate your feedback. We're glad you found a workable template, and we hope to offer an even wider selection soon.

Rated 5 out of 5 stars

Very easy to navigate site

Very easy to navigate site. Template has all the right questions.

26 May 2026
Legal Templates logo

Reply from Legal Templates

We are so glad you found our site easy to navigate and our template helpful. Thank you for your kind words!

Rated 5 out of 5 stars

Does what it says

Used Legal Templates to create a document. It was simple and straighforward. Would recommend.

27 May 2026
Unprompted review
Legal Templates logo

Reply from Legal Templates

We're glad to hear you found our document creation process simple and straightforward. We appreciate your recommendation!

Rated 4 out of 5 stars

Easy to navigate

Easy to navigate, results as expected

16 October 2025
Legal Templates logo

Reply from Legal Templates

We're glad you found it easy to navigate and got the results you expected. Thank you for your time.

Rated 5 out of 5 stars

Exemplary designed portal

Exemplary designed portal. Clear instructions, and easy to use.

19 May 2026
Legal Templates logo

Reply from Legal Templates

We're so glad you found our portal exemplary, with clear instructions and easy to use. Thank you!

Rated 5 out of 5 stars

Quick and Easy

Was in a hurry to get a legal document created. This site was easy and helpful.

26 May 2026
Legal Templates logo

Reply from Legal Templates

We're so glad our site was easy and helpful for your urgent legal document needs. Thank you for your positive feedback!

Rated 5 out of 5 stars

It was great being able to get a…Advanced Directive

It was great being able to get a professional template to use for an Advanced Directive. You make is very easy to use and printer friendly.

26 May 2026
Legal Templates logo

Reply from Legal Templates

We're so glad to hear our professional template for an Advanced Directive was easy to use and printer-friendly for you. Thank you for your kind feedback!

Rated 5 out of 5 stars

Good for room subletting

The room sublet contract was very thorough and covered all the aspects of what should be agreed upon between the parties. The format was easy to understand and easy to print.

26 May 2026
Legal Templates logo

Reply from Legal Templates

We're so pleased to hear that our room sublet contract was thorough and easy to use. Thank you for your positive feedback!

Rated 4 out of 5 stars

Nice to be able to do this online, but.......

Nice to be able to do this in an emergency, but if further direction is needed, you're a little in short supply of an answer, also it is a difficult trip to discontinue and opt out of your service, leaving a good chance of going into a chargeable monthly subscription which is not needed. Think more people would use your service if you charged a $1 for each service and you would get great feedback reviews .

23 May 2026
Legal Templates logo

Reply from Legal Templates

We appreciate your feedback regarding the emergency service and the difficulty in discontinuing it. We are always looking for ways to improve our service and clarify our processes. Your suggestion about per-service charging is valuable.

Rated 5 out of 5 stars

Great user interface

Great user interface, easy to navigate and accurate outcome.

20 May 2026
Legal Templates logo

Reply from Legal Templates

We are so glad you enjoyed the user interface and found it easy to navigate. Thank you for your feedback!

Rated 2 out of 5 stars

My kid was playing on my phone and made…

My kid was playing on my phone and made a bill of sales and I need it deleted and canceled

26 May 2026
Legal Templates logo

Reply from Legal Templates

Thank you for bringing this to our attention. We understand your concern regarding the accidental bill of sale and would be happy to assist you further. Please send an email directly to betty@legaltemplates.net so we can help resolve this matter for you.

Rated 5 out of 5 stars

Everything was easy to navigate

Everything was easy to navigate. The wording and outline was great

23 May 2026
Legal Templates logo

Reply from Legal Templates

We are so glad you found everything easy to navigate and the outline great. We appreciate your feedback!

Rated 1 out of 5 stars

Requires payment info even for "free" trial

Requires payment info even for "free" plan, which bills $1.74 per DAY after the 7 day trial. Cancel your trial the moment you sign up or face unexpected outrageous charges.

Edit: To be entirely fair, the actual form filling experience was very easy and straightfroward. The platform does what it says it does, but springing "create an account to continue" after having filled out everything is a sour move. Combined with requiring payment info even for the free option, this is why I chose to give 1 star.

24 May 2026
Unprompted review
Legal Templates logo

Reply from Legal Templates

We’re sorry to hear about your frustration and appreciate you sharing your concerns. We understand how important clear pricing and cancellation information is.

To provide uninterrupted access to document downloads and premium features during the 7-day trial, payment information is required at signup. The subscription terms, including the renewal pricing after the trial period, are disclosed during checkout and in the confirmation email. Users can also cancel online anytime during the trial period directly through their account settings.

We also offer many free downloadable templates for users who may not wish to subscribe.

If you did not intend to continue with the service or need any assistance reviewing your account, please feel free to contact me directly at [betty@legaltemplates.net] and I’ll be happy to further assist you.

Rated 5 out of 5 stars

helpful and easy

25 May 2026
Legal Templates logo

Reply from Legal Templates

Thank you for your kind feedback! We’re so glad to hear you found the service helpful and easy to use. We truly appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Great service.

Great service.

25 May 2026
Legal Templates logo

Reply from Legal Templates

Thank you for your feedback! We’re happy to hear you had a great experience with our service.

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