Legal Templates Reviews 

10,891
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 2,259 reviews, reviewers had a great experience with this company. Customers frequently highlight the platform's user-friendliness, finding it easy to navigate and input information. Many appreciate the straightforward process for creating and finding documents, with guided questions making it simple to customize. The service is often praised for providing professional, well-organized, and state-specific legal templates that save time and instill confidence. However, some people were dissatisfied with the website's intuitiveness, noting issues with layout display, mobile compatibility, or navigation. Others found certain templates had problems like typos, insufficient space, or incorrect formatting for their specific needs, and expressed concerns about the subscription model, citing misleading free trial claims or payment requirements for single document use.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the legal templates and... See more

Website

Users describe ambiguous interactions with the website, with many customers finding it easy to navigate,... See more

Service

People report positive experiences with service, often finding it seamless and helpful for their one-time... See more

Product

Reviewers mention ambiguous feedback about product, with some finding it easy to use and helpful for creating... See more

Subscription

Customers had ambiguous experiences with subscription, with many appreciating the 7-day free trial and the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was looking for an Addendum for a living trust and found this site offering free templates with 7 day free trial. Found what I needed and finished/downloaded. It was somewhat easy but didn't like th... See more

Company replied

Rated 4 out of 5 stars

I liked the amount of templates that were contained in the site. I didn't like that I had to subscribe and submit a debit card to use 1 template for a recommendation letter. I would consider using the... See more

Company replied

Rated 4 out of 5 stars

The forms were very easy to understand and fill out, but there was a typo in one of the pages that were automatically produced and I don't know if my last testament/will would have been valid, if I d... See more

Company replied

Rated 4 out of 5 stars

The legal documents and forms that you have on your website was most helpful. Although, navigating through them, like searching for the correct form, could’ve been a little more descriptive as to how... See more

Company replied


Company details

  1. Legal Services

Written by the company

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


Contact info

4.2

Great

TrustScore 4 out of 5

11K reviews

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4.2

All reviews

(10,891)

2,296 reviews in the last 12 months

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Rated 5 out of 5 stars

Straight forward Last Will

Straight forward Last Will
Used free plan with CC upon completion to print, download, etc. cancelled after and received receipt of cancellation.

5 July 2026
Legal Templates logo

Reply from Legal Templates

We are glad to hear that our service provided a straightforward experience for your Last Will. We appreciate you sharing your positive feedback with us.

Rated 5 out of 5 stars

Good stater templates

The templates they have are good for a base to start with. You can download to word and then modify it accordingly based on how you want.
Having a trial period is very nice to know what we need or don't.

5 July 2026
Legal Templates logo

Reply from Legal Templates

We're so glad to hear that our templates provide a great starting point for your needs and that the trial period was beneficial. We appreciate your positive feedback!

Rated 1 out of 5 stars

Never got download so I don’t care for…

Never got download so I don’t care for that, I cancelled, terrible site.

5 July 2026
Legal Templates logo

Reply from Legal Templates

Thank you for taking the time to share your feedback. We're sorry to hear about your experience and apologize for the frustration this caused.

We'd like to learn more about what happened and understand why you were unable to download your document. Our team will be reaching out to you via email shortly so we can investigate the issue and work toward a resolution.

We appreciate your feedback, as it helps us improve our service, and we hope to have the opportunity to make things right.

Rated 5 out of 5 stars

Got exactly what I needed

Got exactly what I needed. Very easy and clear.

5 July 2026
Legal Templates logo

Reply from Legal Templates

We're so glad you found exactly what you needed and that the process was very easy and clear! Thank you for your feedback.

Rated 5 out of 5 stars

I really like using legal templates…

I really like using legal templates because, they go by your state you live in to make sure they templates you use are state oriented. Therefore no legal trouble for your facts not being straight.

3 June 2026
Legal Templates logo

Reply from Legal Templates

We are so glad to hear that our state-specific legal templates are providing you with peace of mind. We understand the importance of accurate, localized legal documentation. Thank you for sharing your positive experience.

Rated 5 out of 5 stars

I was able to get the documents I…

I was able to get the documents I needed easily

5 July 2026
Legal Templates logo

Reply from Legal Templates

We're so happy to hear that you were able to easily obtain the documents you needed. Thank you for sharing your positive experience!

Rated 4 out of 5 stars

Very cool thanks

4 July 2026
Unprompted review
Legal Templates logo

Reply from Legal Templates

Thank you for your feedback. We're glad we could help. If you ever need anything else, we're here for you.

Rated 5 out of 5 stars

Very easy to use!

Very easy to use!

3 July 2026
Legal Templates logo

Reply from Legal Templates

We are truly delighted to hear that you found our product so straightforward to use. We appreciate your wonderful feedback!

Rated 5 out of 5 stars

Great Customer Service

I made an error when signing up for a trial period. Customer service explained my error, and why I was charged.

1 July 2026
Legal Templates logo

Reply from Legal Templates

Thank you for taking the time to share your feedback. We're sorry to hear about your experience and any confusion regarding the trial plan.

Based on your comments, it appears you signed up for our Team Trial plan, which includes a $5 trial fee and additional features. We also offer a separate free trial with more limited features. We understand how this could be confusing, and we apologize if the differences between the trial options were not clear.

Our team will be reaching out to you via email shortly to review your account, answer any questions, and help resolve your concerns.

Thank you for bringing this to our attention. Your feedback helps us improve the experience for all of our users.

Rated 5 out of 5 stars

Easy to use and fine the one doc I…

Easy to use and fine the one doc I wanted.

4 July 2026
Legal Templates logo

Reply from Legal Templates

We're so glad to hear that you found our service easy to use and that you were able to locate the document you needed. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Love the site

Love the site! Will need to go there from time to time. Thank you for what you do!

4 July 2026
Legal Templates logo

Reply from Legal Templates

We're so glad you love our site and plan to visit us often! We truly appreciate your kind words and positive feedback.

Rated 5 out of 5 stars

Lease process was super easy

Lease process was super easy - and cancelling was just as easy. Thank you - you helped me out in a pinch and so much happier with the one page lease you provided. Thank you!

4 July 2026
Legal Templates logo

Reply from Legal Templates

We're so happy to hear that our lease process was easy for you, both for starting and ending! We're glad we could help you out when you needed it and that our one-page lease was a good fit. Thank you for your feedback.

Rated 5 out of 5 stars

Very easy to use!

Very easy to use!! And easy to download and share fast!!! They offer different packages thats is very helpful!!

1 July 2026
Unprompted review
Legal Templates logo

Reply from Legal Templates

We're so glad to hear that you found our service easy to use, and that downloading and sharing were fast. It's also great to know that our different package options are helpful for you. Thank you for your positive feedback!

Rated 5 out of 5 stars

The questions walked me through the…

The questions walked me through the exact document I needed. Will definitely use it again. Thanks

3 July 2026
Legal Templates logo

Reply from Legal Templates

We're so happy to hear that our questions guided you directly to the document you needed! We appreciate your kind words and look forward to assisting you again in the future.

Rated 5 out of 5 stars

I was looking for a way to edit a PDF…

I was looking for a way to edit a PDF document, and found Legal Templates. The site simplified the process easily, would definitely use again.

3 July 2026
Legal Templates logo

Reply from Legal Templates

We're delighted to hear that our site simplified the process of editing your PDF document. Thank you for your positive feedback; we truly appreciate it!

Rated 5 out of 5 stars

The document turned out great

The document turned out great, very professional. I will be sure to use them and get a membership in the future.

2 July 2026
Legal Templates logo

Reply from Legal Templates

We are so pleased to hear you found the document professional. We appreciate your kind words and look forward to welcoming you as a member!

Rated 5 out of 5 stars

Worked out great

Worked out great. Easy to use

3 July 2026
Legal Templates logo

Reply from Legal Templates

We appreciate your feedback and are so glad you found our platform easy to use and that it worked out great for you. Thank you for sharing your experience.

Rated 5 out of 5 stars

Worked great

It went as expected

3 July 2026
Legal Templates logo

Reply from Legal Templates

We're happy to hear that your experience met your expectations. We appreciate you taking the time to share your feedback with us.

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