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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the responsive and professional support team, finding them helpful and quick to address inquiries. People also report smooth and timely payout processes, with some noting that the company honors payouts and provides a good platform for trading. However, a significant number of people were dissatisfied with the payout process, reporting that requests were denied without clear explanations or based on criteria not visible on the dashboard. Some customers also mentioned issues with account closures and a lack of transparency regarding payout eligibility, leading to frustration and a feeling that rules are arbitrarily applied.

What people talk about most

Payment

People report ambiguous experiences with payment. Many customers express significant frustration, claiming... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the support team, highlighting their... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praise the support team for being... See more

Response time

Customers consistently note ambiguous experiences with response time. Many reviewers praise the support team... See more

Staff

Consumers find staff experiences to be ambiguous. Many reviewers praise the support team for being helpful,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I traded with Leeloo for several months and worked hard to follow all the visible rules displayed in the Dashboard: staying within the trailing drawdown, respecting daily l... See more

Company replied

Rated 5 out of 5 stars

I am seeing a lot of reviews saying that they were denying payouts. I submitted a payout request on Saturday and it was approved Tuesday. I actually got an email from rise 9 minutes before getti... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

Leeloo is proud of many distinctions one being the evidence suggesting the qualification percentage of traders who move from evaluation into Performance-Paid accounts being almost double our nearest competitor, which means we offer the highest opportunity available for traders! Nothing brings us more joy than to play a role in life-changing experiences, and we welcome you to join our Leeloo family, where we treat you like our own.


Contact info

3.3

Average

TrustScore 3.5 out of 5

614 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 51% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Uncredible experience these days with Leeloo

Incredible experience these days with Leeloo Trading. Proving from the early beginning as a company with a CEO with honor and a team with great customer support attitude.
Thank you Chris and thank you Leeloo team once again.
Horatiu

17 January 2025
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Thank you for your feedback, Horatiu! We’re glad to hear you’ve had such a great experience with Leeloo and that our team’s support has stood out. We truly appreciate your trust, and we look forward to continuing to support your journey toward consistent payouts.

— Team Leeloo

Rated 5 out of 5 stars

A Proven Prop Firm.

I myself and my current trading group has been using Leeloo for years now and we have nothing but good things to say about them. They have been around and they are a proven firm and are Very professional. They Pay Out their traders and customer support is great as well. I Definitely trust and recommend them.

17 January 2025
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Thank you for sharing your experience! We’re glad to know you and your trading group have trusted Leeloo for years and that you value our consistent payouts, reliability, and support. We truly appreciate your recommendation and look forward to supporting your continued success.

— Team Leeloo

Rated 5 out of 5 stars

Leeloo is a great company

Leeloo is a great trader funding company. Excellent software systems and support. Just go and trade.

16 January 2025
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Thank you for your feedback! We’re glad to hear you’ve had a great experience with Leeloo, from our platform to our support. We look forward to continuing to support your journey and consistent payouts ahead.

— Team Leeloo

Rated 5 out of 5 stars

Exceptional Trading Experience

What sets Leeloo Trading apart is their trader-centric approach. They offer a variety of flexible account options, making it easy for traders of all experience levels to find a fit that suits their needs.

17 January 2025
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Thank you for your feedback! We’re glad to hear you value Leeloo’s trader-focused approach and flexible account options. These choices are designed to give traders the best path forward and more opportunities to progress toward consistent payouts.

— Team Leeloo

Rated 5 out of 5 stars

Serious and professional PropFirm

Serious and professional PropFirm

Very fast support and assistance both by email and on discord. They offer very elastic conditions and a high discount on challanges.
So far I have not had any problems with them and I gladly give them 5 stars.

14 January 2025
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Thank you for your feedback! We’re glad to hear you’ve had a smooth experience with Leeloo, from our fast support to the flexible conditions and discounts. We look forward to continuing to support your trading journey and consistent payouts ahead.

— Team Leeloo

Rated 5 out of 5 stars

I started my trading journey with…Leeloo

I started my trading journey with Leeloo. Until now, I am using it because of their flexibility, reliability and performance. They understand their customer in the context of newbie traders, thus providing them their basic needs. I am happy with special discounts and promotions, and I don't think no one has ever match their offer and services.

5 October 2024
Unprompted review
Rated 5 out of 5 stars

EASY TO DEAI WITH LEELOO

Leeloo giving more opportunity to traders they offer leeloo bundle in a one price.
That will help us to practice and passed the account. When we have a question they will answer same time and customer service is the best .overall good prop firm

16 January 2025
Unprompted review
Rated 5 out of 5 stars

A Seamless Platform for Serious and Disciplined Traders

I started using LEELOO Trading based on a recommendation from a trading community I'm part of. Their evaluation specials caught my attention, so I decided to take on a few challenges and give them a try. I’m really impressed with their platform and how they present trade data—everything is seamless, and finding information about your account is quick and straightforward. Their customer support team is both responsive and knowledgeable.

This platform caters to serious traders, especially those aiming to make big moves and achieve significant results. Their rules are designed to encourage consistent trading, providing a structured framework that helps traders stay disciplined. I’m definitely planning to continue using this prop firm!

16 January 2025
Unprompted review
Rated 5 out of 5 stars

5 out of 5

5 out of 5
The attention from Leeloo's team was immediate from day one. For any questions or doubts, their team is always there to support you, which is very valuable. I am very satisfied so far with the entire platform, and their funding trial promotions are much better than what you can find elsewhere. Thank you very much, Leeloo, keep it up!

26 December 2024
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Thank you for sharing your feedback, Andres.

We’re glad to hear that the support from our team has been responsive from the very beginning and that you’ve felt supported whenever questions came up. That level of availability is something we place a lot of importance on. It’s also great to know that the platform and the trial promotions have stood out to you compared to other options you’ve seen.

We appreciate your trust and your encouragement, and we’ll continue working to maintain that standard.

Team Leeloo

Rated 5 out of 5 stars

Leeloo has been instrumental in my trading journey

Leeloo has been instrumental in my trading journey! They are incredibly quick at granting access to accounts after purchase, making the process smooth and efficient. I especially appreciate their promotions, which have made it possible for me to start trading despite limited resources.

Their LB accounts are fantastic for learning and practicing, giving me the opportunity to hone my skills as I work toward a PA account. The instructions are always clear, and they go the extra mile to ensure customers fully understand the rules. I highly recommend Leeloo to anyone looking to advance their trading journey!

30 August 2024
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Thank you for sharing such thoughtful feedback, Robby.

We’re glad to hear that Leeloo has played a positive role in your trading journey and that the account access process felt smooth and efficient. It’s also great to know that the promotions and LB accounts helped you get started and build skills toward a Performance Account in a practical way.

We appreciate you highlighting the clarity of the instructions and our team’s effort to make sure traders understand the rules. Thank you for your recommendation and for trusting Leeloo as part of your progress.

Team Leeloo

Rated 5 out of 5 stars

Great prop firm

Great prop firm. Lots of constant promotions and is very affordable

16 January 2025
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Thank you for sharing your feedback, Diego.

We’re glad to hear that you’ve found Leeloo to be affordable and that the promotions have added value for you. We aim to offer flexible options so traders can choose what fits their goals and experience level.

We appreciate you taking the time to leave a review.

Team Leeloo

Rated 5 out of 5 stars

Customer service is all that matters to…

Customer service is all that matters to me and that is my Leeloo experience. Prompt support team and a system that gives more opportunity to pass an evaluation. That is why I highly recommend Leeloo especially to a newbie trader like me.

15 January 2025
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Thank you for sharing your experience, Allan.

We’re glad to hear that customer service stood out for you and that our support team has been prompt when you needed help. It’s also great to know that the structure gave you a fair opportunity as you worked through the evaluation process, especially as a newer trader.

We appreciate your recommendation and your trust in Leeloo.

Team Leeloo

Rated 5 out of 5 stars

Straight forward.

Straight forward.
They have been around awhile, are established and are quite clear about the rules and requirements to pass, get funded and get paid.
I look forward to working with them.

15 January 2025
Unprompted review
Rated 5 out of 5 stars

Well organized

They are well organized and include an app for easy access to your accounts at any time. Customer support is quick and responsive. Overall good experience.

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Leeloo offers a wide range of…

Leeloo offers a wide range of opportunities for all types of traders. I am a beginner and really like the ability to buy a bundle of evaluation accounts. They offer outstanding discounts. The FAQ section is very organized and answered all my questions. I am very excitied for my ongoing journey with Leeloo Trading.

15 January 2025
Unprompted review
Rated 3 out of 5 stars

They Pay, Could use Improvements.

The Good:
1) They Pay: You follow the rules, and they will pay you.
2) The Price: There always seems to be a discount and flexible add-ons.

Needs Improvement:
1) The website is archaic and needs a facelift
2) Broker inflexibility: Can only use Rithmic.
3) 30 days needed of activity to request the first payout.
4) Account Option overload. It can be confusing what to pick; even when you get funded, there are more options. Perhaps some people like this, though.

Summary: They do the most important things right: They pay, However there is much room for improvement at Leeloo. Hopefully, they will find this review helpful and take the necessary steps.

24 June 2024
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Thank you for your honest and constructive feedback! We appreciate you recognizing that we do what matters most—we pay our traders who follow the rules.

We’re always looking to improve, and your input is valuable as we continue refining our platform. Thanks again for sharing your thoughts, and we’re glad to have you trading with us!

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