LedPerf.com Reviews 2,580

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

The best company in the market, amazing costumer service, huge care for the client. They send me an item by the post and the post office lost it, they send me another one right away for free. Qu... See more

Company replied

Rated 5 out of 5 stars

Answered all my concerns prior to purchase. I was concerned the headlight would not fit my motorcycle, I had previous issues. All confirmed ok & fitted perfectly. Great service & product.

Company replied

Rated 1 out of 5 stars

This is a French company using an Australian domain to trick you into buying low quality Chinese headlights that doesn’t last 12 months. Waste of money, dodgy company with low quality products. Doesn’... See more

Company replied

Rated 5 out of 5 stars

Ordered LED. Indicator bulbs for Vulcan. S 650. Perfect fit , plug and play installation . Price was excellent . One point , offer a complete set ( that being 4 LEDs ) as another option . Other than... See more

Company replied

Company details

  1. Auto Parts Store
  2. Electronic Spare Parts and Components Store
  3. Motorcycle Equipment and Accessories Store
  4. Salvage Dealer

Written by the company

LedPerf.com – Expert de l’éclairage LED pour auto et moto depuis 2007. Découvrez nos packs LED pour veilleuses, intérieur, plaque d’immatriculation, phares “xénon effect”, kits LED et kits xénon. Nous proposons également des barres LED, projecteurs et feux de travail pour tous usages. Plus de 550 000 véhicules déjà équipés avec une qualité de produits et de services reconnue par nos clients. Nous répondons rapidement à vos questions et expédions vos commandes sous 24 à 48 h. Tous nos produits sont spécialement adaptés à votre véhicule : sélectionnez simplement votre marque et votre modèle pour accéder à des packs 100% compatibles et prêts à installer. Stock disponible en permanence et produits garantis 5 ans. Passez à l’éclairage LED haute performance. À très vite sur LedPerf.com ! ********************************************************************************************** LedPerf.com – LED lighting experts for cars and motorcycles since 2007. Discover our complete range of LED packs for position lights, interior lighting, license plate, “xenon effect” headlights, LED kits, and xenon kits. We also offer LED light bars, work lights, and projectors for all applications. More than 550,000 vehicles already upgraded with products and service quality recognized by our customers. We reply quickly to your questions and ship orders within 24 to 48 hours. All our products are specially designed to fit your vehicle: simply select your make and model to access 100% compatible plug-and-play LED packs. Permanent stock availability and 5-year warranty on all products. Upgrade to high-performance LED lighting. See you soon on LedPerf.com!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

They’re good at reaching out

review updated:
The company reached out continuously to put this right. They were very communicative and sent me a replacement.

Purchased HIDs 1 of which became faulty well within the 2 year guarantee meaning I had to drive with only 1 headlight. They only replace them if you remove them completely and send them back. So not only am I left without a car but I have to pay a mechanic twice.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Great Products & Customer Service

I placed several orders for led lights for my two cars. The products arrived quickly and were exactly as described. There was some issues with some bulbs for one car, however the company resolved them to my satisfaction. Great company to deal with that stands behind their products!

29 January 2024
Unprompted review
Rated 5 out of 5 stars

High quality- low price

The best service you could ever want backed up with bulbs of an amazing quality.
I use them for both car and motorcycle LED lights, every time without fail the quality is outstanding probably the best out there.
Customer service is just as high as you would expect from a company that is a specialist in its field.

28 February 2024
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID. Return policy is a disgrace. If I had known before ordering I would have paid extra for delivery and better service from UK. Lost my item and lost the cost of returning to France.

21 December 2023
Unprompted review
LedPerf.com logo

Reply from LedPerf.com

Hello Mr Snehul Patel
We process customer returns every week, from Tuesday to Friday.
Refunds are processed every Thursday.
Unfortunately, to date, we have never received yours, as explained in your e-mail.
We have therefore asked you for the tracking number of the returned parcel, so that we can find out where it is.
You told us that you hadn't taken a tracking number, in which case we told you to check with your forwarding agent so that they could open an inquiry to obtain its precise location.
Since then, we've heard nothing from you, only this one-star review.
Our customer service department will contact you again to find out if you have any news about your return parcel.
You're blaming us with this one-star notice, but unfortunately it's not us who's at fault, but rather your forwarder.
See you soon.
The LedPerf team

Rated 5 out of 5 stars

Good experience

I did a purchase of a led headlight for my motorbike, sadly the order was wrong. Was not correct for usage in Spain and I contacted LedPerf support to return the packages. They responded quickly and the did not put any issues/complains about the return. We all know, some companies are a real nightmare. But I would say, LedPerf did a great job for me. I will most probably buy again in the future. Thanks!

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Very good

Very good ! The best after sale service ! They gave me the best advices and I fixed all my problems. Thanks a lot

26 February 2024
Unprompted review
Rated 2 out of 5 stars

LED FLASHER, DO YOUR RESEARCH

I changed all 4 turn signal bulbs on my Yamaha V Star 650 to led and needed a led flasher to control the hyper flash. The OEM flasher is a 5 pin. I did a lot of research and watched a lot of YouTube videos and you can do it with either a 2 or 3 pin led flasher, but since the stock flasher is 5 pin I wanted something made just for Yamaha 5 pin flasher. I feel LedPerf’s Ad is deceptive, all I got was a 2 wire hard wired led flasher with the wrong connector and no instructions. I could do the same with any number of led flashers sold on EBay or Amazon for less than half LedPerf’s price and free shipping and a lot faster. I won’t be doing business with LedPerf again.

23 February 2024
Unprompted review
LedPerf.com logo

Reply from LedPerf.com

Hello Mr Moen,
You are not satisfied with your experience on our site and we regret it.
You have purchased a LED flasher relay for a Yamaha XVS 650 Dragstar (1996 -2003).
Unfortunately, we have no customer service complaints, only this Trustpilot review.
Our team will therefore contact you as a matter of priority to find out what the problem is, and to resolve it.
See you soon.
The LedPerf team

Rated 1 out of 5 stars

tried to return a product

tried to return a product, sent it with enough time to be received within the returns time frame, and they decided to not accept delivery of the return

16 February 2024
Unprompted review
LedPerf.com logo

Reply from LedPerf.com

Hello Matt Tyers,
Unfortunately we don't have any customers by that name.
Could you please give us the first and last name of the LedPerf account, or the order number?
We'll then be able to see what the problem is.
We look forward to hearing from you.
The LedPerf team

Update: we still have no information about this review, please authenticate yourself to prove that your review is genuine.

Rated 1 out of 5 stars

WARNIING DONT DEAL WITH THIS COMPANYcompany…

I would never deal with this company again. The LED lights they sold me were poor quality. The light beam from them was inconsistent and didn't light up the centre of the road correctly. My bike failed a warrant of fitness here in New Zealand so I had to remove them and at my cost freight them back to France although this company was posing as a New Zealand company. I sent them back as a returned item then they contacted me saying they had to pay a fee to collect them from customs. Instead of paying the fee they had them returned to New Zealand and refused to refund my money.WARNING DO NOT DEAL WITH THIS COMPANY. The bulbs are now where they belong in the rubbish bin. Expensive lesson for me be warned!

18 January 2024
Unprompted review
LedPerf.com logo

Reply from LedPerf.com

Hello Mr Hussey,
You are not satisfied with your experience on our site and we regret this.
Your legal cooling-off period had passed. Despite this, we have given you the procedure for returning your order for a voucher.
Despite this, you have opened a Paypal dispute.
You have made your return of goods with the wrong declaration, we have clearly indicated that you should put "return of goods" with the appropriate customs declarations.
We do not have to pay customs clearance fees on our own merchandise.
The Paypal dispute has been closed in our favour.
We regret this situation.
Please do not hesitate to contact our customer service team, who will reply within 24 hours from Monday to Friday.
We hope to hear from you soon.
The LedPerf team

Rated 2 out of 5 stars

LED Headlight for BMW R9T

So I ordered a LED Headlamp for my BMW R9T, the package arrived within 1 day, great! but that's all for the positives. The lamp would not fit the original headlamp ring, the body of the LED lamp is about 8mm thinner that the original and with the original clips it would just not hold in the original ring...so I needed to construct some "spacers" to put between the clips and the lamp out of hardened rubber. On the ordering Website the Lamp was specifically for the BMW R9T, so NOWHERE on the Website when I ordered the lamp did it say that it would not fit on the Original BMW mounting ring and that you had to construct something in order for the lamp not to fall out! This is unacceptable....on top there were NO instructions at all with the LED lamp (or what the colour & polarity of the wires is), and the plastic "glass" scraps very easily and I got some scratches on it just by handling the lamp.

Update:
LedPerf came back very quickly after my initial review, that’s positive, they gave me the necessary information to connect the lamp, however the reason why they don’t include these instructions in the package in the first place is not understandable to me. I still strongly disagree with the statement that the lamp will stay in place with the original clamps, or by modifying the original clamps. There is about 8mm missing in thickness between the original lamp housing and the LED lamp, the original clamps cannot compensate that even if you twist them heavily, you need to built spacers by yourself to compensate for the lack of thickness in order to use the original clamps.

22 February 2024
Unprompted review
LedPerf.com logo

Reply from LedPerf.com

Hello Mr Olinger,
You are not satisfied with your experience on our site and we regret it.
We are quite surprised by this negative review, without even making a request to our customer service department? and only a few hours after receipt of the goods?
I can reassure you that the LED optics will fit perfectly into the original casing, all you have to do is manipulate the original clips to get a good lock like the halogen optics.
As for the connections, if you don't succeed, our customer service department will contact you with a diagram, but it's quite simple, with an error-proof box to be connected between the motorcycle socket and the optics socket.
An anti-error module to be connected to the white (or red) wire of the LED optic and to the socket of the original position light, taking care to disconnect the ground.
The optics have already been installed on around a hundred R9T customers, and we're delighted that you've trusted us with your motorcycle's lighting.

Update: despite several attempts to contact us by email, we have unfortunately received no reply.

We wish you an excellent weekend.
Best regards.
The LedPerf team

Rated 5 out of 5 stars

The best experience …

First of all i am so happy that i discovered LedPerf through searching on Google and after i read reviews on trustpilot i have believed it's perfect company but after i have ordered i found it's more than great especially for variety and prices and the brand itself that they are manufacturing you can feel really how it's amazing in all way so if anyone thinking to order any kind of lamp so here you are in the correct place without searching or asking anywhere else and really i will advice anyone i know if he want to buy he should only order from here.

I would like to thank all team for the perfect service but especial thanks to Tony who really helped with all his efforts
Even i knew i have asked much :) like order and retour then order again but really he was super friendly.

Only small comment in my opinion it could be better and perfect if LedPerf provide automatic free retour label when someone request retour online so everything will be 100 % perfect.

Thanks Again.

10 January 2024
Unprompted review
Rated 4 out of 5 stars

Review changed

I’ve changed my review as I have had further conversations with the company to assist and they have done very well with my order and issue I had yesterday.
They have dealt with the issue promptly and I appreciate it.

13 February 2024
Unprompted review
Rated 1 out of 5 stars

whatch out

whatch out. They are not local. They are posting from france, which means that you can order it in china. The french post service is so slow, that you get faster and cheaper from dirctly from china.

9 February 2024
Unprompted review
LedPerf.com logo

Reply from LedPerf.com

Hello Mr Beck,
As indicated on our website, under the heading "About us", our company is based in France.
You placed an order on our site on Saturday 10 February.
Your order was therefore shipped from our company on Monday 12 February.
You chose economy delivery without a signature (4.41chf), so it will take a few days before you receive your order.
For delivery within 24/48 hours, you should opt for Fedex express delivery (29.90chf).
We hope we've been able to answer all your questions.

Update, Ihre Bestellung wurde am 17. Februar geliefert.
Guter Empfang

See you soon in our online shop.
Best regards.
The LedPerf team

Rated 1 out of 5 stars

CAUTION. BEWARE.

CAUTION. BEWARE. DO NOT BUY ANYTHING FROM THIS POORLY RAN COMPANY. I baught white HB4 6000K Led fog light bulbs for my car on the 12/08/2023 costing me €26.12. Shortly after installing these bulbs they started flickering/flashing constantly and one of them have already blown. I had chosen a 2 year extended warranty with then aswel. I have sent them an email today 30/01/2024 and also an email I sent a few weeks ago too explaining my bad experience/situation I had with their faulty product they sent me. They even didn't have the decency to reply to any of my emails either to solve the issue. Warning to anyone thinking of buying from this company, buy your bulbs somewhere else.

30 January 2024
Unprompted review
LedPerf.com logo

Reply from LedPerf.com

Hello Brian,
You contacted us on 30 January by email, and our customer service team replied the same day (in less than 24 hours as announced on the website).
You ordered LED HB4s (an entry-level product on our site) for your front fog lights on a 2007 BMW 5 SERIES, and we notice that you didn't take the error-prevention devices that came with the bulbs.
It's highly likely that the error-proofing provided by the LED bulbs is not sufficient on this top-of-the-range vehicle.
You have opened a replacement request, which has been validated in accordance with the product warranty.
On receipt, we will test the bulbs to see if they are faulty or if there is a product incompatibility.
We will keep you informed.
Best regards.
The LedPerf team

Rated 5 out of 5 stars

So glad I purchased from Ledperf

So glad I purchased from Ledperf. I was going to get them from the local car parts store but after a little more research, realised that Ledperf LED globes are designed for motorcycles and work perfectly when installed as per instructions. Fitment is great, quality is great, and the price is very competitive. I’d definitely buy from them again. I got globes for my Harley Road King and Ducati 1098S. They look awesome too!

20 January 2024
Unprompted review
Rated 5 out of 5 stars

Stunning glow in the dark

Not a very extraordinary service. Just the way it shoot be. I got exactly what I ordered within reasonable time. The products and material look very solid and professional. The package came very well packed.
The installation of my LedPerf headlights in my car took some effort. The LedPerf lights take a lot more space than my old headlights did but the result is stunning. Now I’m able to see in the dark and I am being noticed. Which is important to my very tiny car with originaly poor lights. I should have bought the LedPerf lights years earlier.

26 January 2024
Unprompted review
Rated 4 out of 5 stars

Ordered a LED tail light bulb for my…

Ordered a LED tail light bulb for my Yamaha FZ8. Was high quality with a perfect fit and is exactly what I wanted in terms of brightness.
Had an email customer service consultation before purchase which answered my questions.
International shipping as fast and the price of the bulb is in keeping with its quality.
I was not able to view the website in English but not a big deal. Would do business with them again.

8 January 2024
Unprompted review

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