ledgrowstore.co.uk Reviews 

376
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Initially, I was less than impressed at not being informed that an item was out of stock when ordering. The communication from that point forward was excellent, and it became clear that the company va... See more

Rated 5 out of 5 stars

We had a snaffle with part of my order which meant a delay of a few weeks... However, this was handled brilliantly and I even got a lovely freebie while I was waiting. These things happen but it's t... See more

Rated 5 out of 5 stars

​I am very impressed with this store. I bought a lamp, and the communication was outstanding – they replied to all my inquiries almost instantly. ​Even though one item was missing from my package (th... See more

Rated 5 out of 5 stars

My best customer experience to date! An amazing team with great communication throughout the process, they truly went above and beyound to satisfy me to the point where i won't be shopp... See more

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4.6

Excellent

TrustScore 4.5 out of 5

376 reviews

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4.6

All reviews

(376)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

I would like to thank all the staff at…

I would like to thank all the staff at led growstore ,especially James for there first class customer service for going out of there way to complete my order,if l could give them more than 5 stars l would. I will definitely use them again in the future.

19 December 2024
Rated 5 out of 5 stars

Outstanding customer service

James, who I dealt with is absolutely brilliant. Best customer service I have come across in years. Ran into a couple of problems with my order and it was rectified immediately. I cannot recommend this company enough. Exceptional, friendly and brilliant. Thank you.

28 November 2024
Rated 5 out of 5 stars

Excellent service.

LEDGrowstore has an absolutely superb business ethic combined with highly competitive pricing and excellent communication. I will not hesitate to buy from them again.

17 October 2024
Rated 5 out of 5 stars

Amazing product and customer service

Amazing product and customer service! The grow light I purchased is fantastic and it makes instant difference on my plants’ health. Shout out to James the operations manager whose friendliness and patience brought me a pleasant purchasing experience.

5 September 2024
Rated 5 out of 5 stars

Well being honest as u want before I…

Well being honest as u want before I found led grow store I had tried different companies holding back my money and not telling me why after 2 months of trying to get my money bk I eventually did get my money back which initially I didn’t want to go ahead with any purchases so when I found u guys I thought I’d give it another go so I did the difference was night and day u guys thanked me for my order then kept me up to date with everything the guy even mentioned his name instead of constantly talking to computers like I had been through before and even when uz realised u didn’t have wat I ordered the guy held his hand up n said that’s our fault what il do is give u a upgrade excellent customer service there and I dare say if I had a issue with my purchase I’m sure I’d help so for me 5 stars from me and thank u

9 September 2024
Rated 5 out of 5 stars

Best customer service experience....

.....that I've ever had from an online retailer. They were so helpful and gave me a significant upgrade as a substitute for an out of stock item. Great communication and they went out of their way to ensure my order was delivered when I needed it to be. Order arrived well packaged. Really pleased with my experience, not a single fault.

8 September 2024
Rated 5 out of 5 stars

Unfortunately the product I ordered…

Unfortunately the product I ordered turned out to be faulty but, the customer service is A*. Very fast to reply and arranged collection of the parcel. Would 100% recommend. You don't see that type of service most places nowadays.

4 September 2024

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