Initially, I was less than impressed at not being informed that an item was out of stock when ordering. The communication from that point forward was excellent, and it became clear that the company va... See more
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See what reviewers are saying
We had a snaffle with part of my order which meant a delay of a few weeks... However, this was handled brilliantly and I even got a lovely freebie while I was waiting. These things happen but it's t... See more
I am very impressed with this store. I bought a lamp, and the communication was outstanding – they replied to all my inquiries almost instantly. Even though one item was missing from my package (th... See more
My best customer experience to date! An amazing team with great communication throughout the process, they truly went above and beyound to satisfy me to the point where i won't be shopp... See more
Company details
Contact info
Hollingdean Terrace, BN17HA, Brighton, United Kingdom
- 07596555820
- info@ledgrowstore.co.uk
- ledgrowstore.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Royal Mail said they attempted to…
Royal Mail said they attempted to deliver twice when I was home both days as I work at home. Been over a week still not got it. Useless...
I would like to thank all the staff at…
I would like to thank all the staff at led growstore ,especially James for there first class customer service for going out of there way to complete my order,if l could give them more than 5 stars l would. I will definitely use them again in the future.
Fair prices and rapid shipping
Fair prices and rapid shipping. Great shop, I will come back
Excellent service never been let down…
Excellent service never been let down by them
Outstanding customer service
James, who I dealt with is absolutely brilliant. Best customer service I have come across in years. Ran into a couple of problems with my order and it was rectified immediately. I cannot recommend this company enough. Exceptional, friendly and brilliant. Thank you.
Fast shipping amazing selection of led…
Fast shipping amazing selection of led lights I purchased the karma horticulture 1500 amazing light would recommend
Easy to use website
Easy to use website - quick payment and very fast delivery. Item exactly as ordered. Highly recommended.
Excellent service.
LEDGrowstore has an absolutely superb business ethic combined with highly competitive pricing and excellent communication. I will not hesitate to buy from them again.
Great customer service really quick to…
Great customer service really quick to respond to emails or an enquiry will definitely be using this company again 👍
Amazing product and customer service
Amazing product and customer service! The grow light I purchased is fantastic and it makes instant difference on my plants’ health. Shout out to James the operations manager whose friendliness and patience brought me a pleasant purchasing experience.
Great service and communications
Great service and communications, will buy from again. :)
Well being honest as u want before I…
Well being honest as u want before I found led grow store I had tried different companies holding back my money and not telling me why after 2 months of trying to get my money bk I eventually did get my money back which initially I didn’t want to go ahead with any purchases so when I found u guys I thought I’d give it another go so I did the difference was night and day u guys thanked me for my order then kept me up to date with everything the guy even mentioned his name instead of constantly talking to computers like I had been through before and even when uz realised u didn’t have wat I ordered the guy held his hand up n said that’s our fault what il do is give u a upgrade excellent customer service there and I dare say if I had a issue with my purchase I’m sure I’d help so for me 5 stars from me and thank u
Best customer service experience....
.....that I've ever had from an online retailer. They were so helpful and gave me a significant upgrade as a substitute for an out of stock item. Great communication and they went out of their way to ensure my order was delivered when I needed it to be. Order arrived well packaged. Really pleased with my experience, not a single fault.
Unfortunately the product I ordered…
Unfortunately the product I ordered turned out to be faulty but, the customer service is A*. Very fast to reply and arranged collection of the parcel. Would 100% recommend. You don't see that type of service most places nowadays.
Quality products from the team at…
Quality products from the team at ledgrowstore with lightening fast delivery
Great shop if I could give 10 stars I…
Great shop if I could give 10 stars I would I don’t usually do reviews but James and his family Business always helps you and always reply to anything A+
james is great always emails you step…
james is great always emails you step by step its a family business ever1 should buy of the company A++++
Really fantastic 10 out of 10 looking…
Really fantastic 10 out of 10 looking forward to see the company grow
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