LED GROW SHOP UK Reviews 

Great staff. Was a pleasure to do business with. Next day discreet delivery

Honestly by far the best company out there, not only do they have the highest quality products on the market but they are a fraction of the price you'll pay elsewhere, delivery is as described spot on!
Customer service is outstanding and I couldn't thank them enough from the first to all future purchases, I will definitely be sticking with them in the future, as a customer your actually appreciated and listened to other than most other places just want you to buy and shove you out the door, honestly best about if you thinking of going elsewhere I'd rethink that

Top service and I mean top service, delivery is fast and prices are fair considering AC infinity is insanely expensive but you pay good money for the best equipment.

Definitely will be back when they get in the Ac infinity control plug socket.

Thank you LED GROW

Great company, great service.

Perfect item. Very fast despatch and delivery. What more could you want. I'm delighted with my purchase and am very happy to recommend.

I have bought from LED Grow shop multiple times now. Rapid & discreet next day shipping every time. They have the best prices in the UK for the AC Infinity gear. & their customer service is second to none, I went to them with a couple of queries & each time they were dealt with promptly in real time. I can't big these guys up enough.

Professional company. Had to make changes to the order and there was an issue with the courier. Both were sorted promptly. The ac infinity products are excellent quality.

I cant fault this company at all! I have ordered online from them on many occasions and have never had a problem! Delivery is always fast and discreet! I always shop for AC Infinity products which this company is an authorised seller so the products are genuine and in original packaging! On the one occasion that my parcel didn’t arrive in time (courier error) LED grow shop didn’t even hesitate to sent the order again before the courier had corrected their mistake. I received it the following day! 10/10 for LED Grow Shop!

Best shopping experience. You can always rely on their super customer service.

Quality products with very good deliver service 5*

Their products are good and as described.

They Keep you informed. They treat you with respect and kindnesss. They help with any issues. Basically I can't find anything to fault them for. A Top Tier company in all respect and well worth sticking with

Excellent customer service couldn't have been more helpful!

Highly recommend, quick delivery customer service is spot on, prices are good will be my go to place from now on

At the beginning of the year I bought a Cloudline Pro T4 to use for bathroom ventilation. According to the specifications, it is perfect, easy to install, IP44, can be installed in any direction, works at low and high temperatures and much more, plus they recommend it for this job. We installed it in the attic above the bathroom. I realized that it gets no less than 10 degrees there and the fan works even at 0 degrees. It worked perfectly for about 10 days, after which the power in the house went out. After a short investigation, I found out that the reason was that the fan had condensed all over and water was even leaking from the cable box and it had stopped working. I contacted the company and they replied that they could not say what happened and could not take responsibility because they did not install it. I told them that this was not a requirement for the warranty to be valid and that in my opinion the problem is that this fan cannot be used to pull warm air from the bathroom while it is installed in a colder room because this fan does not have any insulation on the casing and the cable box is glued to it. As a result, they asked for it to be investigated and I sent it, of course at my own expense. The investigation found that all the moisture seals were intact but there was water in the fan due to incorrect installation from the air pipes, water had entered the fan. How is this possible when they say that the seals are intact and if this happens, it means that we have a defective product. I asked to know which hole exactly is the connection between the air pipes and the cable box, but I was only told that it was my fault. After that, they stopped responding. In my opinion, such companies should not be used because they sell dangerous products. I advise you not to buy this product if you are going to use it for such a purpose because you may not have my luck and the fuse will turn off the power. With only 10 days of operation of the product, any normal company would take it and return the money, but not this one. There is no guarantee, stay away.From: LED Grow Shop UK
Date: Mon, 17 Mar 2025, 11:24
Subject: Re: A shipment from order #16919 is on the way
To:

Good Morning

We have fully inspected the fan and all ingress protection is intact. We have captured evidence of a liquid / water having been previously inside the fan which is further to your own observation of water inside the wiring box.

Liquid water has made its way into the fan as a result of the incoming ducting. This water has caused a short on the main PCB and resulted in the premature failure of the fan. Since this is not a product defect and is a result of the installation, we cannot support further with this. You should take up the issue with the installer / installation.

The controller itself has been tested and works fine. I am sorry this is not the outcome you may be looking for.

Kind regards
This is copy of your last email to me and my wife, so you may recognize this one.
I understand is comfortable for you to say that you don't recognize it as you done after my last email which you never replied ,but for us what you doing is complete scam.
I'm not surprised, anyway I don't want to discuss anything with you anymore so you enjoy my money and will be happy if my review protects other people to not get fool by you.

Super speedy; great product. Couldn’t be happier. Will use again

They had all the accessories i needed and next day delivery too! Can't fault them

FAST DELIVERY, ordered the GML Torch 320 and its awesome, would buy from them again for sure.

Just got the new Ai+ controller and co2/light sensor and some other really nice extras from the guys. I've been buying from this company since they started up, always had really great experiences with them either by phone or email, Kate, Harry and Emma are an asset to this business, they always go the extra mile for customer service.

Thanks again guys, you are the #1 distributor in the UK for AC Infinity in my humble opinion, keep up the awesome work 🙏💪

Awesome. Extremely helpful customer service. Happy to help with recommendations. Really couldn't be happier. I'll definitely be ordering again.