Lectric eBikes Reviews 2,453

When the bike came in, the brakes on both wheels were so tight the wheels did not freely turn. So first time riding it caused the plate to bend and made a terrible grinding noise. Had to take it to a shop who loosened two bolts just for brake fluid to come out!? They fixed and replaced the brake pads and plates and it cost me. Went out for another try and the back tire was low on air. For coming right out of the box this was not worth it my money and time.

I needed support with assembly and I was able to get timely assistance. Love the bikes so much fun.

Shipping was fairly quick. Packaging was secure. Initial unboxing and figuring out the bike was not easy. The digital file for the manual came after the bike did. It is in 5.5"x8.5" PDF format, making difficult to print/read. A "Quick Start" guide sheet in the box would be a great idea, just to help get the bike out and folded and wiring completed. Customer service has been good.

Love the bike. Customer service great on a small issue.

I recently bought a bike (Xpress 750) from Lectric and had an issue within the first week that wasn’t even their fault. To my surprise, they still went above and beyond to help me get back on wheels.

Easily one of the best customer service experiences I’ve had. Plus, the bike is awesome to ride. Highly recommend

Very easy, received great info. Love my bike.

I love my Lectric XP4. I wake up every day ready to get on and make my 6-mile commute to work. I show up (not sweaty) and energized for my day in the office. In the first two weeks of ownership, I have ridden 225 miles. Been a huge boost to mental health. I mainly ride in PAS3 (sport mode)at about 18-22 mph and always feel I have enough battery and power. I highly recommend this bike to anyone who wants to get into e-biking. At first, I wondered if e-biking was cheating and not really exercising. An MD. A friend of mine said, "That's ridiculous, you're out and moving your body way more than you would have without it." I do love bombing past the super serious cyclers with all the gear, and I'm in a pair of jeans with a 12 pack on the back rack. Ding! Ding! On your left!

I like to talk with real people. Using computers and digital communication is difficult for me.

You provide so much info and informative videos, it is a great site.

Bike runs great though the paint has pitting and exposed aluminum frame

I love your bikes so does my dad. We've bought five electric e-bikes over the last couple years. All of them from this brand and they've all been beautiful and dependable even though it's not suggested. In fact, they tell you not to take these bikes out in the heat and the sand and the water, but they are a ton of fun on the beach. It's almost worth buying a new bike for it.

Full charge battery with 102 current miles lost full power 13 miles into a 28 mile ride. Had to Lyft home with bike $66. Very disappointed in this new bike. Have 5000 miles on a Himiway bike with no issues. Checked all connections and took battery out and back in with no response. Not happy with this new bike? Any suggestions as to battery issue and how to get this resolved?

Everything went great from purchasing the bikes to getting them. After having the bike's for a week and a half I had a couple issues but customer service took care of it. Customer service is awesome.

We waited for new bike arrival. Put it together to find out the wrong pedals were provided, scratches in multiple places on frame and the fenders were twisted and bent preventing the tire to spin without scraping against them. Now after reporting this and waiting for pedals, touch up paint and fenders...Electric bike sends us the wrong pedals AGAIN....and they use USPS slow delivery!? Constructive criticism equals Overnight Deliver the correct equipment when it's reported to you!!! The bike just sits there waiting for pedals to even take it for a spin...!? Extremely poor reaction to a very poor first arrival...how many more weeks will you make us wait to finally be able to even ride this bike without pedals??? Do better!

Very helpful, kind and understanding staff! All communication has been handled swiftly!

great bike, shipped fast and well packaged

Front fender was hard to put on. Rears were easier but they too were not as simple as video shows. Had to go to hardware store and buy nuts to put headlight on front basket.

Very nice - easy to use

I ordered the xp4 750 step thru and it was everything it was advertised to be. The seat can be adjusted for a tall or short person. Was important to me as I'm 5'1 .Recieved within a few days after ordering and very minimal assembly was required. Was able to call and talk to someone prior to buying. The lady I spoke to was very helpful and friendly. I would definitely recommend your company to anyone looking for a ebike.