Easy ordering, quick shipment, great value! Loving and very impressed with my new XPress 750! If you want the "traditional" bike look, with the benefit of a great pedal assist experience for those i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The delivery was timely. The packing environmentally forward. While one of the fenders was bent during transit – you guys made it up relatively quickly and without too much fuss or must. I did find so... See more
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Other than great reviews, I found that shipping, packaging, workmanship and QUALITY was tip top shape! This bike is everything I thought it would be plus several extras that are of great quality also... See more
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The easy unboxing, the ease of assembly. The comfortable seat and overall riding. The only downside is the complete folding capability. You have to remove the front tire,and front fender inorder to ge... See more
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Company details
Written by the company
At Lectric eBikes, we understand that riding should be fun, not stressful. That’s why we create eBikes that remove the barriers of getting around—designed for effortless use, priced within reach, and built to keep up with real life. We believe freedom on two (or three) wheels should never come with complications or compromises. By focusing on reliability, fair pricing, and long-term value, we ensure that everyone can ride without worry and explore life without boundaries.
Our Commitment to You
Written by the company
- Built on Legendary Service
- We believe that putting people before profit is a disruptive force for good. This belief steers our journey towards creating more than just a brand—it's about fostering a community. One built on trust, support, and shared momentum. It means giving more people the freedom to ride, ensuring fairness over frugality, and remembering that the best business is the one that puts people at the center. Because real momentum comes from doing the right thing in every single moment.
Contact info
2311 W Utopia Rd, 85027, Phoenix, United States
- +16027150907
- contact@lectricebikes.com
- lectricebikes.com
4.5
Excellent
2K reviews
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Excellent service after a fall and…
Excellent service after a fall and minor damage to my bike. Thank you.
1 May 2026
Reply from Lectric eBikes
We’re glad we could help and appreciate your kind words. Wishing you many safe rides ahead!
Bike Warranty
Everything went in getting my issue addressed
only 1 issue was waiting on the phone for a really long time
1 May 2026
Reply from Lectric eBikes
Thank you for your feedback. We are glad to hear the issue was resolved and we also appreciate you bringing the longer wait time to our attention and apologize for the inconvenience.
just as advertised
Hello all. you guys just told the truth about your product i in boxed 2 xp750. o e white and one grey. process was exact as you said it would be.ya and everything just worked charged batteries went away for the weekend for a good ride. so don t change a thing.
1 May 2026
Reply from Lectric eBikes
Thanks so much for the kind words! We’re really glad everything went smoothly. Enjoy your new XP4 750's
The 3.0 that I bought 3 years ago just…
The 3.0 that I bought 3 years ago just turned 1600 miles with only one issue ( computer failed) Not bad cindering. My wife and her sister just bought the 4.0 / 750 last month and her husband will be getting one in the fall before we head to Florida next winter. We all do a lot of trails here in New Hampshire and Maine. Because I have two Prosthetic legs I cannot pedal and use only electric throttle. (will be ordering a backup computer) All four of us are in our 70's and find the bikes fit our needs perfectly. Keep up the good work. I did miss the referral compensation but understand considering how fair your prices are along with the quality and improvements of the 4.0 . Thankyou Hank
15 May 2026
Reply from Lectric eBikes
We’re so glad the bikes have been working well for you and your family out on the trails, and that they’re meeting your needs so well. We really appreciate your support over the years and your thoughtful feedback. Wishing you many more great rides ahead!
I am amazed how exceptional the fit and…
I am amazed how exceptional the fit and finish of this bike is. Great overall build quality.
1 May 2026
Reply from Lectric eBikes
We’re really glad to hear you’re impressed with the overall build quality. That means a lot to us, enjoy the ride!
Reply from Lectric eBikes
We are so happy to hear that you are enjoying your eBike! Happy riding!
Bought 2 long range bikes for Mother’s…
Bought 2 long range bikes for Mother’s Day. Then they made it a better deal by adding accessories before I even received the bikes but they would my honor the deal. Most companies would not do that.
1 May 2026
Quality Bikes
Found you guys on the Internet decided to give the bikes a try. Our first ebike.
Ended up purchasing 2 xp4 750s for my wife and myself. They are awesome. Quality built, fun to ride. So happy I purchased them..
Thank you
1 May 2026
Reply from Lectric eBikes
So glad you chose us for your first eBike experience and that you’re both enjoying your XP4 750s. Happy riding!
Reply from Lectric eBikes
We are thrilled to hear that you are enjoying your eBike! Happy riding!
Reply from Lectric eBikes
Thank you for the feedback! eBikes do tend to be heavier because of the motor and battery, but we understand that may not work for everyone.
professional and friendly
1 May 2026
Reply from Lectric eBikes
We appreciate you taking the time to leave us a review!
Great Customer Service
My bike arrived with the box badly damaged and some scratches to the bike but after I reached out to customer service they immediately sent me replacement parts and a touch up pen. I’m very pleased with the bike. It rides great.
1 May 2026
Reply from Lectric eBikes
Hello Curtis,
We are so glad to hear that you’re pleased with the bike! While it's always a bummer when FedEx is a little rough with the boxes, we’re happy we could get those replacement parts and the touch-up pen out to you quickly to get it looking sharp again.
Thank you for the 5-star review and for your patience while we got that sorted out.
Training and inspection
Accurate description and shipping, but pedal assembly was not correct for model shipped. It took two email strings and a phone call to get it corrected. I feel more training of customer service staff would be helpful as numerous photographs were sent and first part sent had nothing to do with the problem. Part of that is on me as I was not understanding what she was sending until order. I did make effort to correct issue, but took more emails. All was corrected, but final inspection failed at factory. Love it now that all parts are installed. Major disappointment from waiting a week to ride new bike
1 May 2026
Reply from Lectric eBikes
Hello Kent,
Thank you so much for your honest feedback! We are so incredibly sorry for the mix-up and the frustration it caused. While we’re happy we were able to get everything corrected for you, we know how disappointing it is to have a brand-new bike sitting there for a week when you just want to be out riding.
We also really appreciate your comments regarding our support team. We are always looking for ways to improve our training to ensure we’re getting the right parts out the first time, and your experience provides a great learning opportunity for us.
We’re thrilled that you love the bike now that it's fully ready to go! Enjoy the miles ahead!
The customer service is horrible
The customer service is horrible. I called in about an issue that happened during shipping, sent in a video as requested and no one has called back. The brake rotor is bent and need to know what is going to happen. I bought 2 Bikes and spent a lot of money to be ignored. I was just informed they have been in contact daily, which is not the truth. They replied to my first review and then sent a text saying the video want sent. I sent once in a text and one in an email.
30 April 2026
Reply from Lectric eBikes
Hello Eric,
I am so sorry for the frustration and for the damage your bike sustained during shipping. We definitely don't want you to feel ignored, especially after such a big investment!
I have personally taken a look at your account, and it appears we have actually been in correspondence with you daily since you first messaged us. Our team has been sending updates via text to the number on file to get that bent brake rotor resolved for you.
Could you please double-check your text messages so we can continue helping you? We want to get both of your bikes in perfect riding condition as quickly as possible.
XP Lite2s Fantastic!
XP Lite2s arrived on time, packaged really well, hardly any maintenance to setup. Great riding experience!
1 May 2026
Reply from Lectric eBikes
Hello Pat,
That’s what we love to hear! The XP Lite2 is all about that "grab and go" energy, so it's awesome that the setup was quick and you were able to get straight to the fun part.
Thanks for the 5-star review, and enjoy the new rides!
Above and beyond what I expected
The comfort seat that I ordered with my bike was delayed in shipping. Lectric fully refunded my money yet still shipped the seat to me when it became available.
1 May 2026
Reply from Lectric eBikes
Hello Tim,
That is a legendary move! We always want to make things right when a delay happens, so we're thrilled we could get you that comfort seat at no cost as a thank you for your patience.
We hope that new saddle makes your rides even better! Thanks so much for the 5-star review!
No questions asked just resolved my…
No questions asked just resolved my broken light issue by sending me a new one even though accessories are not covered
1 May 2026
Reply from Lectric eBikes
Hello Rich,
That is so great to hear! We always aim to keep our riders safe and visible on the road, so we're happy we could get that light replaced for you quickly.
Thanks for the wonderful review, and enjoy the bright rides ahead!
Great bikes, Great Company
Great bikes, great quality. Customer support is fantastic. Absolutely love our XP4s. I recommend them to everyone.
1 May 2026
Reply from Lectric eBikes
Hello Todd,
That is so awesome to hear! We love that the XP4 has become a favorite for you. Hearing that you’re out there recommending them to everyone is the best compliment we could receive.
Thanks for being such a great part of the Lectric commmunity!
Love my new Lectric Xpress 750
Received my Xpress 750 April 17 and I love it. Came out of box perfect. Added comfort seat, mirror, water bottle holder and iPhone holder. I am 79 years old and now I have much more freedom to explore the area. Just hit the 100 mile mark and it’s great. Rides very smooth and true. I find myself going 10 to 14 miles per ride which is a little long but it is hard to shorten my rides since I am having so much enjoyment. Great ride so far.
16 April 2026
Reply from Lectric eBikes
Hello David,
That is absolutely inspiring! 100 miles already at 79 years young - You are officially putting us all to work!
We are so thrilled that the Xpress 750 has given you that extra freedom to explore. There’s no such thing as a ride that's too long if you're enjoying the scenery and the smooth ride. It sounds like you’ve built the perfect setup with those accessories, too.
Thank you for sharing your journey with us and for the 5-star review. Keep exploring and enjoying every mile!
The bikes are great
The bikes are great, though we have had little use. (winter) One arrived with a flat tire but they reimbursed us for the repair. Response was immediate. Their Accessories are great and good quality. Looking forward to weather to use.
24 September 2025
Reply from Lectric eBikes
Hello Pam and Sal,
That is wonderful to hear! We are so glad we could get that tire issue sorted out immediately so you're all set for the warmer days ahead.
It sounds like you’ve got your bikes fully geared up with accessories and ready for action. We hope the weather clears up soon so you can finally get out there and log some miles!
Thanks for the wonderful review and for your patience while we fixed that flat!
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