Be prepared to jump through hoops. This was easily one of the worst onboarding experiences I’ve had. The ID verification alone had to be repeated close to 20 times. Each time it failed for reasons... See more
Company replied
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See what reviewers are saying
Leased a Tesla through Leaseteq Service-wise, a highly automated and slick yet manages to feel personal. There was some confusion about the option to buy after the lease expires, but this was... See more
Company replied
After my great experience with LeaseTeq both in contract closing and later with customer service, I decided to revise my review up to 5 starts. This valuation better reflects my experience to date wit... See more
Company replied
Waiting time before speaking to the “identification expert” takes about 45 minutes (on Saturday). Last minute need of changes at the amount, that was made by the car selling in-charged and suddenly... See more
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Company details
Written by the company
LEASETEQ ist mehr als eine Plattform – wir gestalten die Zukunft der Mobilität. Unser Ziel: Autofinanzierung, die für alle einfach, transparent und nachhaltig ist. Für Endkunden wird Autofinanzierung so bequem wie nie – mit wenigen Klicks, jederzeit online und sicher. Händler profitieren von reibungslosen Prozessen ohne Papierkram, Hersteller von moderner Technologie, die integriert und automatisiert. Finanzierungspartner erhalten Zugang zu stabilen Auto-Portfolios als Anlagelösung und werden Teil eines starken Ökosystems. Die nächste Generation Autofinanzierung beginnt mit LEASETEQ.
Contact info
Scheideggstrasse 73, 8038, Zürich, Switzerland
- welcome@leaseteq.com
- leaseteq.com
3.6
Average
326 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic experience,everything perfect
20 September 2022
Reply from LEASETEQ
Dear Giovanni,
There is nothing better than setting a goal and achieving it. Your customer feedback is one such goal, and it tempts us to soar. Thank you so much for taking the time to share your customer experience with us.
Your LeaseTeq Team
I had a pleasant experience with…
I had a pleasant experience with Leaseteq. The process was better and smoother than with other companies.
9 September 2022
Reply from LEASETEQ
Hi Mr. Gillet,
Our ultimate goal is to simplify the complexity of this universe. The feedback from our customer is therefore our benchmark. We are extremely pleased that you liked our service so much. Thank you very much.
Your LeaseTeq Team
Professionalism, rapidity and precision
Amazing experience. Professionalism, rapidity, and precision, I am delighted with my experience with LeaseTeq; I will definitely recommend them to my family and friends.
8 September 2022
Reply from LEASETEQ
Dear Jasmine,
We are pioneers in the jungle of the digital cosmos. In view of this development, personal aspects must not be neglected. That's why we are especially pleased about your absolutely great feedback. In this way, you help us to master the balancing act between the digital universe and interpersonal demands. Thank you very much.
Your LeaseTeq Team
5 year Tesla lease through Leaseteq
Leased a Tesla through Leaseteq
Service-wise, a highly automated and slick yet manages to feel personal.
There was some confusion about the option to buy after the lease expires, but this was clarified and Leaseteq formally withdrew their right to purchase. Note that this right isnt explicitly written into their contract details.
13 September 2022
Reply from LEASETEQ
Dear Mark,
Thank you very much for your valuable feedback and taking the time to share your experience with us. As digital pioneers, we love simple and fast yet personal processes. It is great to read that we are living up to this goal. Of course, we are working on a solution that integrates the right of first refusal already in the lease contract. Thank you very much your valuable input.
Your LeaseTeq Team
quick and convenient
contract was signed with ease, everything performed online in a convenient way. Customer support has been helpful over the phone to answer all my questions. overall positive experience.
22 August 2022
Reply from LEASETEQ
Hi Mr. Kovacs,
Completely digital solutions in record time are our strength. You as a customer are our benchmark. That's why we're delighted that your customer experience with leaseteq has been so positive. Your feedback inspires us to soar. Thank you very much.
Your LeaseTeq Team
All good with the service
3 September 2022
Reply from LEASETEQ
Hi Mr. Perez,
We are very pleased to hear that you are completely satisfied with our customer service. This motivates us to give our best every day anew. Your feedback is very valuable and we would like to thank you for it.
Your LeaseTeq Team
nothing to say great service
hi, nothing to say, just very efficient and great service.
Best Regards,
Jean-Pascal Rey
29 August 2022
Reply from LEASETEQ
Hi Mr. Rey,
We like simple and fast processes that simplify our complex world. Therefore, we are very pleased that you share your customer experience with LeaseTeq and give us nice words of praise. Thank you very much.
Your LeaseTeq Team
Happy Customer
I was guided well through the process and I got nice Mails to tell me what is needed to get to the next step. I liked that a lot. Thank you for such a nice customer experience.
Best Rudi
7 September 2022
Reply from LEASETEQ
Hello Rudi,
As digital pioneers, we are extremely pleased to hear that you had such a great experience with our service. Customer feedback is our most important benchmark. We thank you very much for these great words.
Your LeaseTeq Team
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