Claire Wilkins provided an amazing service. Not only was she knowledgeable, she was extremely quick in her responses, and also very patient with my 1000 questions while providing very helpful advise.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Streamlined , efficient and professional. I actually enjoyed dealing with Alex way more than dealing with the new car dealership. When it’s time for me to buy/ lease a car again I will most likely ch... See more
Having Sam as my dedicated account manager has been great with one consistent point of contact. Super easy to deal with and always available to answer my many questions!
The experience felt personalised and Sam really understood the process and tailored the lease to my needs. Feedback from the car sales person was that Leaselab were very easy to deal with as well.
Company details
Written by the company
Our vision is to make novated leasing easily accessible, empowering drivers with the knowledge they need to make informed decisions that enhance their financial well-being. Our mission is to use a combination of market-leading technology and a focus on customer service to get Australians into their dream cars while putting money back into their pockets.
Save thousands in tax by driving your dream car
Written by the company
- If you’re looking to buy a car, a novated lease is a simple way to pay less tax and save thousands. The benefits of novated are incredibly inviting: - Save thousands off the cost of your dream car - Save thousands on your annual tax bill - Save thousands on your car’s running costs, like fuel, rego, insurance and servicing Get in touch with us today to learn more!
Premium service before AND after you sign your lease
At Leaselab, quality always comes first
We prioritise long-term solutions for our customers. Our customers know we’re eager to help and that we’re in it for the long term, by their side the whole time. Sure, we could become a revolving door for novated leasing - but we don’t want to. We care too much to become transactional. Instead, we go for trusted. With a direct line of communication, we help our Australian customers navigate various challenges right the way through their lease, whether that is today, five years from now, or even after the lease’s conclusion.
Contact info
Level 3 / 90 William St, 3000, Melbourne, Australia
- 1300 888 594
- team@leaselab.com.au
- leaselab.com.au
Novated Lease Calculator
4.9
Excellent
591 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful
The consultant I spoke to was extremely helpful, but more than that he was kind. He answered all of my questions and helped to process my application as quickly as was possible. LeaseLab made the whole experience easy.
14 August 2026
Novated Lease experience
Overall, a very easy process, Casey was very attentive to any issues or questions I had. The process took a little longer than I thought but that was due to external factors and not Lease lab.
14 August 2026
Unprompted review
Casey and the team were unreal
Casey and the team were unreal. Very responsive and professional.
14 August 2026
Unprompted review
This was a far far easier experience…
This was a far far easier experience than I expected. The team (Kenneth) at leaselab was great and answered all my questions really quick. Excited to drive my new car. Thank you!
13 August 2026
Unprompted review
Great experience
I really appreciate the level of service and support I received and would happily recommend LeaseLab to anyone considering a novated lease. Thank you to the whole team for making the experience so seamless!
13 August 2026
First time using this type of service…
First time using this type of service and my experience was great. From my initial enquiry to finalising the lease, Alex Blundell walked me through the process and answered every question I had, often asked twice! He was very responsive and made the process very easy. Thanks Alex!
5 August 2026
Prompt and Helpful
The Leaselab team stood out amongst the enquiries I sent out for my first Novated Lease. They were helpful and prompt to respond to any questions I had throughout the process. Shoutout to Alicia for making this process so much easier than I expected it to be.
12 August 2026
Unprompted review
It is great service
4 August 2026
Professional, Quick & Transaprant
Thanks to Bryan and the Leaselab team for a seamless experience.
Great Knowledge, Quick Service.
Highly Recommend!
11 August 2026
I always get excellent service
I always get excellent service with Byran. Nothing is an issue and always happy to answer my questions.
3 August 2026
I was extremely satisfied overall
I was extremely satisfied overall! The service and support were excellent, and I would definitely use it again.
7 August 2026
LeaseLab took the complexity out of novated leasing
LeaseLab made the novated lease process so much easier than I expected. The platform and quoting tools were clear and easy to understand, even with a fairly complicated set of variables to work through.
A special shout out to Bryan Kuchel, who was nothing short of amazing throughout. He was patient with every question as we weighed up different lease terms, vehicles, and add-ons before finally settling. Communication was always prompt and clear, which made a genuinely complicated process feel simple. Highly recommend both LeaseLab and Bryan specifically if you're considering a novated lease.
10 August 2026
Prompt and clear communication
communication has been great and prompt. plenty of advice to help me understand how novated leasing works. will definitely use Leaselab again
16 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.