learnsignal Reviews 

592
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the clear study materials, comprehensive practice questions, and supportive tutors make exam preparation much easier and significantly boost their confidence. People love the well-structured courses, flexible formats, and short video lessons because they save time and fit exceptionally well into busy professional schedules. Some reviewers were not happy with the customer support, noting long waiting periods, generic replies, and a lack of personalized assistance for their inquiries. These particular individuals described the overall communication as highly unprofessional and felt that their specific concerns were completely ignored.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising the helpful guidance, motivation, and prompt... See more

Customer service

Customers had positive experiences with customer service, frequently praising the prompt responses, practical... See more

Product

Reviewers mention positive feedback about product, highlighting that study materials, technical articles, and... See more

Service

Users describe positive interactions with service, highlighting that study materials and support are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. Able to clear papers in my first attempt. Student support is helpful and prompt in their responses. Even though I am studying by myself, I never feel alone.

Rated 5 out of 5 stars

I’ve used Learn Signal for the professional level exams with 2 down and 2 left to sit in December. The format of learning is refreshing, with sharp focused videos rather than meandering long lectu... See more

Rated 5 out of 5 stars

Well structured Learning content and very detailed materials i.e. assumed knowledge content and resources helped me with my studies given to the fact that I got a lot of exemptions. It helps me to... See more

Rated 5 out of 5 stars

My personal experience with learnsignal It's been almost 6 moths studying with learnsignal. It feels like I've improved my understanding, knowledge, and confidence. All this achievement is... See more

Company replied


Company details

  1. Career and Education Provider
  2. also in
  3. Accounting School
  4. Educational Institution
  5. Training School

Written by the company

Helping you pass your ACCA, CIMA, FIA and AAT exams. Anytime, anywhere, on any device.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

592 reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(592)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Your videos are shallow

Your videos are shallow, there is not enough content to pass any CIMA exam

6 June 2025
learnsignal logo

Reply from learnsignal

Tatenda, thanks for taking the time to share your feedback. We're sorry to hear you felt the videos didn't go deep enough for your CIMA prep. We aim to provide concise, exam-focused support, but we understand that different learners may need more depth.

We'd love to understand which topics or areas you felt were lacking so we can improve. Please feel free to reach out to our support team at support@learnsignal.com. We're here to help and make it right.

Rated 3 out of 5 stars

Old syllabus on applied knowledge

Old syllabus on applied knowledge. Tracking in excel file, not on web

30 May 2025
learnsignal logo

Reply from learnsignal

Hi Vladislav,

We really appreciate you taking the time to share your experience. I can confirm that the content aligns with the current syllabus for applied knowledge.

As a member, you receive your interactive study plan. This is, in fact, one of the most popular features in the community, as it provides a personalised view into your learning preparation, as well as the time required to complete modules. The study plan is crucial as it helps you manage your schedule effectively.

Our support team has reached out via email to check in and we are looking forward to it :)

Rated 5 out of 5 stars

Learnsignal is not just learning providers, they are mentors and patient in assisting their students with a lot relevant materials

I found the materials very useful pertinent to my studies and exams preparations.
Hoping to have a successful passing marks in my previous exams- Financial Reporting-F7

Thanks Learnsignal

5 June 2025
Unprompted review
learnsignal logo

Reply from learnsignal

Thanks a lot for your kind words, Alpha! We're so glad our materials and the tutor staff made a difference. Wishing you all the best for your FR results!

Rated 5 out of 5 stars

Great progress on studies

Study planning call done. Tutor assigned and preparation underway to seat for September exam. Appreciate support.

20 May 2025
learnsignal logo

Reply from learnsignal

Thank you so much, Mmoloki! We're thrilled to hear you're enjoying your progress with Learnsignal. Keep up the great work - and don’t hesitate to reach out if you need anything!

Rated 1 out of 5 stars

Bad Customer Service

Their customer service is sooooo slow in general for any queries. It was also stated that your mock answers would be marked within 3 days, but it has taken more than 3 days.

23 May 2025
Unprompted review
learnsignal logo

Reply from learnsignal

Hi Emikita,

Thanks for reaching out to us; we are sorry to hear that you weren't happy with your experience.

Would you be able to contact our team at info@learnsignal.com and let us know the email address you used to submit your mock? We have returned all mocks due, and if you share your account details, our team will be able to investigate this further.

Many thanks for your cooperation.

Thanks,
Learnsignal Support Team

Rated 5 out of 5 stars

Nice Concept

The staff I have had contact with have displayed good customer service. I like the innovation that I am seeing as regards the organisation’s ethos.

22 April 2025
Rated 5 out of 5 stars

Thanks to LearnSignal

Thanks to LearnSignal, I’ve just passed my final ACCA exam – APM!
All my strategic level papers I passed using only ACCA free resources and LearnSignal.

My favorite part of LearnSignal’s learning approach is the Bootcamp – it gives a lot of practical experience, covers all key topics, and is incredibly helpful to go through right before the exam.

Also, thank you for supporting Ukrainians – it really means a lot.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Learnsignal supported me well

Learnsignal supported me during my ACCA journey. I passed all 4 strategic professional exams using Learnsignal as a primary source. Learnsignal offers well-structured and well-guided learning materials and student support including personal correction of mock exams. I really appreciate all the support provided by the Learnsignal team and wish them every success!

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Thank you LearnSignal

LearnSignal offered personalised 24/7 tutors support in the last rough weeks of preparing for Advanced Tax.

I received detailed helpful feedback to the The Mock exam within 3 days.

Ozair and Vatsal made what was a daunting task that much easier by timely answering of all questions posed to them.

Ozair went out of his way to offer extra support by reviewing my answers to troubling practice questions and by giving real time feedback and encouragement.

Thank you LearnSignal.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

After several years of trying without luck, Learn Signal came through for me

First the webinars give us student a feel of what to expect and what they examiners look for when marking. Secondly each modele has practice questions and that's great because at the end of each topic, you get to assess your level of understanding. During bootcamp, it's great because lecturers take us through each question and they explain key things to look out for and they further show how to go about responding to questions. I really just loved everything about Learn Signal because the team has us student at heart and they do what is best for us

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Study content is good and systematic.

Study content is good and systematic.
Revision bootcamp and expert tutor guidance helps closer to exam date.
The platform for question practice is similar to Acca exam, which helps for simulation.
Overall a good place to study at a cheaper cost compared to other learning providers.

1 March 2025
Unprompted review

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