Learning SPACE Reviews 

231
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Learning space has gone above and beyond now twice to meet the needs of my children. I cannot fault their customer service and the speed of them getting back to you if there’s any issues with your ord... See more

Company replied

Rated 5 out of 5 stars

Was having issues ordering on website so whatsapped them and the lady I dealt with named Karen was amazing! Ordered the item for me very quickly couldn't of been any more helpful wonderful website!

Company replied

Rated 5 out of 5 stars

I ordered a projector from Learning space and had issues with it once it arrived. I contacted Learning Space and Niamh responded to my email promptly. She reached out to the manufacturer and forwarded... See more

Company replied

Rated 5 out of 5 stars

Delivery is fast and customer service is Amazing. Family Find kindly gave us a grant to help turn my son with additional needs room into a sensory room. This website has loads of options that help wit... See more

Company replied

Company details

  1. Children's Toys Store

Written by the company

Learning SPACE is a family-run business, started in 2007 by sisters Lorraine (a teacher) and Mary (a social worker). It all began with our younger sister, Emma, who has Sotos syndrome. Supporting her showed us how hard it can be for families to find the right equipment and honest advice, so we set out to make that easier. Naomh joined in 2015, and we’re now a team of 14 combining lived experience with qualifications in education, childcare and specialist support. We supply sensory, educational and specialist equipment, from sensory toys and resources to full sensory rooms, classroom furniture and outdoor play. We source from more than 200 suppliers and work with families, schools, nurseries, therapists, hospitals and local authorities across the UK and Ireland. We’re also a major supplier for Family Fund. What makes us different: Products chosen by people who use them. Our range is shaped by therapists, teachers, parents and children, not just a catalogue. We’ve been there ourselves. We understand what families are going through, and we give advice rather than just a sales pitch. Fair prices. If you find it cheaper elsewhere, we’ll do our best to match or beat it. More than products. Our sister company, Diverse SPACE, offers neurodiversity-affirming training for schools, families and organisations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

231 reviews

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4.9

All reviews

(231)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful customer service and so helpful!

Wonderful customer service. Cormac was very helpful and replied to emails promptly keeping me updated about my order.

We love all of our items we have received from learning space. My two boys are very happy!

Will definitely recommend and will absolutely order from then again. Thank you so much! 😊

21 May 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you so much for your kind words. We have passed them on to Cormac

Rated 5 out of 5 stars

I had a few issues with orders etc and…

I had a few issues with orders etc and a man named Cormac dealt with every issue fast and was very good at communicating back and forward. He went out his way to help and resolve all issues and I am very grateful for this.
Please could you pass this onto to him

20 May 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you so much for your kind words. We have passed them on to Cormac

Rated 5 out of 5 stars

Fantastic customer service

So delighted that Learning Space are now carrying Cosy products, making these available to schools in NI. Amazing customer service too, very fast and effective.

16 May 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you for this, we are super glad to be represending Cosy also!

Rated 5 out of 5 stars

Amazing

Amazing! Thank you :)

22 April 2024
Learning SPACE logo

Reply from Learning SPACE

Thank you so much for your kind words

Rated 5 out of 5 stars

Quick and easy site

Learning space was an easy site to use with plenty of sensory toys and other options.
They ran out of a product and emailed me I. A fast response and offered me to change it for something wise which I did.

10 May 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you so much for your kind words, we aim to provide top notch customer service to everybody

Rated 5 out of 5 stars

Great customer service

Great customer service, friendly and very helpful with placing my order.

7 May 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you so much for your kind words, we aim to provide top notch customer service to everybody

Rated 5 out of 5 stars

AMAZING

I had little trouble online and phoned up where then I spoke with such a wonderful man, he took me through step by step of my order and didn’t mind when I kept apologising for my son in the background being loud, jumping etc.

He was able to tell me if things was in stock and if not. He was amazing as a first time parent with a child of autism needs I get emotional anxiety ringing people and he just really made me feel at ease.

3 May 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Hello Rhea, thank you for your kind words, we have passed these to Cormac.

Rated 5 out of 5 stars

Brilliant company

Brilliant company, easy website to use!

Only downside was courier, threw package over back gate. Could’ve broken items.

22 April 2024
Learning SPACE logo

Reply from Learning SPACE

Hi Saffron, thanks for your feedback, couriers can be so unreliable sometimes but so glad you were happy with your Learning SPACE experience

Rated 1 out of 5 stars

Rubbish everything over priced took…

Rubbish everything over priced took for evey to come every time I called no-one new when I would receive it poor customer service cheap toys could have got more for my money somewhere eles so expensive don't get a lot for your money will not use again shop somewhere eles it's better

1 April 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Hi Karla, thank you for your time on the phone. It was good to talk through your concerns. We source high quality products from UK and European suppliers so there may be cheaper items on the market but we pride ourselves on the quality of our items. We are happy to price match if we are approached in advance and regularly check our RRPs again other companies selling the same items.

Rated 5 out of 5 stars

Very polite and friendly team

Very polite and friendly customer service team, go above and beyond to resolve any issues. Quick to respond and efficient.

25 April 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

thank you for your lovely feedback

Rated 5 out of 5 stars

Brilliant company

Brilliant company, customer service is amazing and caters to every need.
Daughter is very happy with her products received

10 February 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

thank you for your lovely feedback

Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent , went above and beyond to help me . I was struggling to order onsite and was contacted by a member of staff who helped me step by step and was very helpful made it a lot easier for me .

18 April 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

thank you for your lovely feedback

Rated 5 out of 5 stars

Amazing team

Amazing team
Couldn't be more appreciative of the learning Space and the friendliness of their team.

10 April 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

thank you for your lovely feedback

Rated 5 out of 5 stars

Very happy!

From ordering and navigating the website yo customer service , I've found learning space to be a great service. Purchase arrived within 10 days and my little boy was so happy with his sensory toys , which has made for a happier home.

10 April 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

thank you for your lovely feedback

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