Learning SPACE Reviews 

231
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Learning space has gone above and beyond now twice to meet the needs of my children. I cannot fault their customer service and the speed of them getting back to you if there’s any issues with your ord... See more

Company replied

Rated 5 out of 5 stars

Was having issues ordering on website so whatsapped them and the lady I dealt with named Karen was amazing! Ordered the item for me very quickly couldn't of been any more helpful wonderful website!

Company replied

Rated 5 out of 5 stars

I ordered a projector from Learning space and had issues with it once it arrived. I contacted Learning Space and Niamh responded to my email promptly. She reached out to the manufacturer and forwarded... See more

Company replied

Rated 5 out of 5 stars

Delivery is fast and customer service is Amazing. Family Find kindly gave us a grant to help turn my son with additional needs room into a sensory room. This website has loads of options that help wit... See more

Company replied

Company details

  1. Children's Toys Store

Written by the company

Learning SPACE is a family-run business, started in 2007 by sisters Lorraine (a teacher) and Mary (a social worker). It all began with our younger sister, Emma, who has Sotos syndrome. Supporting her showed us how hard it can be for families to find the right equipment and honest advice, so we set out to make that easier. Naomh joined in 2015, and we’re now a team of 14 combining lived experience with qualifications in education, childcare and specialist support. We supply sensory, educational and specialist equipment, from sensory toys and resources to full sensory rooms, classroom furniture and outdoor play. We source from more than 200 suppliers and work with families, schools, nurseries, therapists, hospitals and local authorities across the UK and Ireland. We’re also a major supplier for Family Fund. What makes us different: Products chosen by people who use them. Our range is shaped by therapists, teachers, parents and children, not just a catalogue. We’ve been there ourselves. We understand what families are going through, and we give advice rather than just a sales pitch. Fair prices. If you find it cheaper elsewhere, we’ll do our best to match or beat it. More than products. Our sister company, Diverse SPACE, offers neurodiversity-affirming training for schools, families and organisations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

231 reviews

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4.9

All reviews

(231)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service 10 months after purchase. Will definitely be a returning customer

28 April 2025
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

We’re so glad we could continue to support you long after your purchase. Thank you for your trust - We can't wait to welcome you back again soon!

Rated 5 out of 5 stars

I has a brilliant experience with this…

I has a brilliant experience with this company. They were very helpful. Great communication and quick replies.

24 April 2025
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

We’re thrilled to hear you had such a positive experience! It’s always our goal to be helpful and responsive, and your feedback means a lot to us. Thank you for taking the time to share your experience!

Rated 5 out of 5 stars

We had no experience of buying sensory…

We had no experience of buying sensory equipment but Lorraine and her team were really helpful. Would highly recommend using Learning Space.

31 March 2025
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you so much for your lovely words! We're so glad Lorraine and the team could support you through your first experience buying sensory equipment. It means the world to know you’d recommend us. We’re always here if you need a helping hand again!

Rated 5 out of 5 stars

when I ran into difficulties trying to…

when I ran into difficulties trying to purchase the staff rang me and were wonderful they made things so much easier for me. the things they have to offer children are fantastic and I would highly recommend for others to purchase from here

23 April 2025
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Your kind words made our day! We’re so happy our staff were able to step in and help when you needed support. It’s wonderful to hear how much you value the products we offer for children. Thank you for recommending us - it really means a lot!

Rated 5 out of 5 stars

I've found Learning Space very helpfullul…

I've found Learning Space very helpful when looking to replace a transformer plug on my foster sons bubble lamp, communication was excellent and delivery was prompt

4 April 2025
Unprompted review
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Reply from Learning SPACE

Your feedback means so much to us! We’re really happy we could assist with the replacement part for your foster son’s bubble lamp. Knowing our service made things easier for you brings us joy. Thank you for your trust and kind words!

Rated 5 out of 5 stars

Fabulous

Fabulous, great communication ensuring we had everything we needed!

11 March 2025
Unprompted review
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Reply from Learning SPACE

We're thrilled to hear that our team communicated so well and made sure you had everything you needed. Thank you for your lovely feedback!

Rated 5 out of 5 stars

I’ve ordered from here and WOW JUST WOW…

I’ve ordered from here and WOW JUST WOW they are amazing fast delivery they keep you updated there products are amazing my son is so pleased only place I will shop for sensory toys

19 February 2025
Unprompted review
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Reply from Learning SPACE

WOW—your review has truly made our day! We're so thrilled to hear that both you and your son love our products, and that our fast delivery and updates added to your experience. Thank you so much for your loyalty—it means the world to us!

Rated 5 out of 5 stars

Excellent service

Excellent service from Learning Space. I recently ordered something on behalf of my work, which was delivered by DPD but to a closed office on a Friday evening. Sadly by the time the office opened on the Monday morning the package had been stolen. As the package was costly and we are a charity we could not afford to replace the package. Upon contacting Learning Space I was working with Georgina. Georgina proactively went out of her way to contact me and find us a resolution. She was friendly, helpful and ultimately Learning Space replaced the package, and I passed them the crime reference number and Learning Space are following up with DPD. Products exactly as described and I cannot overstate the excellent customer service and would highly recommend dealing with Learning Space. And huge thank you to Georgina.

24 January 2025
Unprompted review
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Reply from Learning SPACE

Your review fills us with gratitude! We're so sorry to hear about the stolen package, but knowing that Georgina was able to assist and provide a solution warms our hearts. Your kind words about our service mean so much—thank you for your trust and for your heartfelt recommendation!

Rated 5 out of 5 stars

Georgina was so helpful and managed to…

Georgina was so helpful and managed to get the products I wanted onto an order for me, which made the experience so much easier to manage. They have an absolutely massive range of toys and equipment for all price ranges. I got a grant from family fund for £300 and was able to look through their extensive catalogue to get enough bits to start a sensory room for my daughter.

24 January 2025
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you so much for your feedback! We’re delighted Georgina could assist you and that our extensive catalogue helped you create a sensory room for your daughter. Your support means the world to us, and we hope the new setup brings lots of joy and comfort!

Rated 5 out of 5 stars

Top tier customer service!

I placed an order through learning space for some sensory toys for my daughter, the ordering process was easy and I found everything I wanted within my price range. I was updated every step of the way with my order until unfortunately my parcel was left outside my front door by the courier service and it was taken whilst I was out. From then on I can not fault Learning space customer service as they talked me through how to log it, they checked stock and arranged with myself replacement items which weren't in stock and then they reshipped it as soon as they had processed the order and they even managed to get it to me 3 days before Christmas! The customer service is top tier and I can't thank them enough for the help they provided throughout the whole process. My order is fantastic and the quality is great. I would highly recommend ordering from them.

22 December 2024
Unprompted review
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Reply from Learning SPACE

We truly appreciate your detailed and thoughtful review! It’s great to hear that you found what you needed and that our team could turn around a challenging situation with care and efficiency. Ensuring you received your order before Christmas is exactly the kind of service we aim to provide. Thank you for your kind words and recommendation—it means everything!

Rated 5 out of 5 stars

Great customer service

We received a box which had been damaged in transit. The customer service was exceptional - speedy, courteous and very helpful. A new box was ordered immediately with no fuss. I highly recommend this company.

20 December 2024
Unprompted review
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Reply from Learning SPACE

Thank you for your fantastic review! While it’s unfortunate the box was damaged in transit, we’re delighted to hear that our customer service team provided a seamless and supportive experience. Thank you for choosing us and for recommending our company!

Rated 5 out of 5 stars

Quick response from customer service. Excellent

Excellent customer service and great products for my autistic son.

19 December 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you so much for your glowing review! We’re delighted our team could provide excellent service and that our products are a great fit for your son. Your support means everything to us, and we look forward to assisting you again!

Rated 5 out of 5 stars

Amazing customer service from Niamh!

Very helpful when contacting customer services about a faulty item. They liaised with the brand company directly and arranged a replacement very easily!

Thank you so much will definitely be back!

17 December 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you for your wonderful feedback! We’re delighted to know Niamh could assist you so effectively and arrange a replacement without any fuss. We’re excited to welcome you back anytime—thank you for choosing us!

Rated 5 out of 5 stars

she was very great and helpful

she was very great and helpful. what i loved most was her readiness to help with ideas and making the order

12 December 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you so much for sharing your experience! We’re delighted to hear that her willingness to help and provide ideas stood out to you. It’s always our goal to ensure every order process is as smooth and enjoyable as yours!

Rated 5 out of 5 stars

Lorraine rescued us! Amazing help.

We had a few issues at the start with logistics between warehouses, communication and staff problems. Lorraine gave us a phone call and cleared everything up, which we sincerely appreciated. She even managed to deliver the item herself which was a massive deal for us. Thank you very, very much. Our wee one loves her toy. Superb customer care.

29 November 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you for such kind feedback! We’re so glad Lorraine was able to step in and provide outstanding support during a tricky situation. Delivering the item herself is a testament to her dedication, and we’re overjoyed your wee one loves the toy. We truly appreciate your trust in us!

Rated 5 out of 5 stars

Gone above and boyens to help us

Naimh has been amazing in her help, support and knowledge of navigating the processes. She went above and beyond to help rectify an issue we had and showed exemplary customer service

29 November 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Your review has made our day! We’re so glad Niamh could provide the guidance and support you needed while going the extra mile to resolve your issue. Her exemplary service reflects our commitment to putting customers first. Thank you for trusting us!

Rated 5 out of 5 stars

Amazing

Absolutely fantastic communication throughout the order process. Got in touch a few weeks later as we had a small issue with one item, and a more general query. Customer service was amazing, quick replies, problems solved quickly and easily. I will definitely be using again and recommending them.

30 August 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Your kind words mean the world to us! We’re so pleased to hear you had a great experience with our communication and that your queries were resolved so smoothly. Thank you for your recommendation—we look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.

Purchased hammock swing which was faulty after 3 months use so I contacted learning space and they replaced the product.

One happy mummy and one very happy son who loves his swing

21 November 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

We’re so pleased to hear that we could help and make things right with your hammock swing! Your satisfaction is our top priority, and it’s wonderful to know your son loves his swing. Thank you for sharing your experience with us!

Rated 5 out of 5 stars

Projector

Delighted with purchase of a projector, exactly as described on the website, quick delivery.

26 August 2024
Learning SPACE logo

Reply from Learning SPACE

We’re thrilled that you’re delighted with your projector and that the delivery was fast. It’s wonderful to hear the product was just as described. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Needoh gumdrop

Delivered quickly, a very fun toy to play with

22 August 2024
Learning SPACE logo

Reply from Learning SPACE

We’re so happy to hear that your Needoh Gumdrop was delivered quickly and that you’re having fun with it! It’s a pleasure to know you’re enjoying your purchase, and we’re always here if you need anything else. Thanks for your feedback!

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