LeakBot Reviews 2,277

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 670 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff as professional, friendly, and knowledgeable, often praising their efficiency in identifying and repairing leaks. Many people appreciate the excellent service provided, noting the thoroughness and helpfulness of the technicians. The customer service is also consistently described as exceptional, with prompt and effective communication. However, some customers expressed dissatisfaction with the product itself, mentioning issues such as the device losing signal, not detecting leaks, or giving false alarms. A few other people also felt that the quality of the product was inconsistent, with some devices ceasing to function or not working as expected.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the technicians and engineers for... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, knowledge, and... See more

Product

Reviewers mention ambiguous feedback about the product. Many customers praise the Leakbot device,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpful, charming, and... See more

Quality

People report ambiguous experiences with quality. Many customers praise the device for detecting small,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

LeakBot discovered a leak in our water system and advised us via the app and text messages and emails. They then called and explained the no charge program a of visiting our home and testing to find... See more

Rated 5 out of 5 stars

1- Excellent technician, he was thorough. He went up and down again and again. Checked everything. He was extremely helpful and knowledgeable. 2- I thought the Leakbot was a useless thing. I am g... See more

Rated 5 out of 5 stars

It picked up a leak far too small for me to detect, but if it had been in a more hidden place it could've caused significant damage before it was detected. Gary, the Leakbot plumber, found and replace... See more

Rated 5 out of 5 stars

Amazing company and professional engineers This small equipment fitted on my pipe has picked up small little drips and more bigger leaks. Every house should have one fitted. Engineer Blane was e... See more


Company details

  1. Plumber

Information provided by various external sources

The smart water leak detector that spots hidden leaks before they become bigger problems.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Technician knew what he was doing

1- Excellent technician, he was thorough. He went up and down again and again. Checked everything. He was extremely helpful and knowledgeable.
2- I thought the Leakbot was a useless thing. I am glad that I opted for it. I think it is going to be very useful to know the issues before they hit you.
3- Leakbot keeps disconnecting, I hope I know how to keep it connected to your systems.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

What a fabulous employee

What a fabulous employee. Dennis went above and beyond to resolve a difficult problem. Totally completed, thank you so much for the first class service.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Frank from Leakbot was on site

Frank from Leakbot was on site. Noticed that our shut off valve was bad and suggested it be replaced. I have scheduled this to be replaced and will reach back out to Leakbot to reschedule my appt. Really appreciate Frank.....he was very helpful with suggestions.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and helpful engineer

Engineer was courteous, helpful and - on the basis of his recent other visit - knowledgeable about the "phantom leaks" in our Victorian home caused by an unusual series of storage tanks in our attic.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

We had a fantastic experience with LeakBot! Jesus came out, quickly identified our leaks, and had everything fixed in no time. He was professional, knowledgeable, and took the time to clearly explain what he was doing every step of the way. We really appreciated that he wore shoe covers to keep our home clean. Overall, outstanding service from start to finish. Highly recommend!

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Good communication

Good communication, easy scheduling, experienced plumber. I love the fact Leakbot employs its own plumbers.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Entirely pleased and satisfied!

Dennis arrived promptly, assessed the issues quickly, worked hard to put things right, and communicated well about what he was doing. Entirely pleased and satisfied!

16 April 2026
Unprompted review

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