While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 22 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently delighted with the products, frequently praising their natural ingredients and high quality. Many users highlight the pleasant scents and the positive effects these products have on their skin and hair, with some noting significant improvements in conditions like eczema and dry hair. People also appreciate the company's commitment to natural, chemical-free, plant-based, and cruelty-free offerings, as well as the appealing packaging. However, some customers also noted a perceived "superior attitude" from the company, which they found off-putting.

What people talk about most

Product

Users describe positive interactions with product. Customers are impressed with the quality and effectiveness... See more

Quality

Reviewers consistently express high satisfaction with product quality. Many praise the natural ingredients,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love Leafology! So much so, I'd never go back to 'high street' brands. I am particularly happy with the all natural ethos, there's no nasties in the products whatsoever - I even let my 8yr old daugh... See more

Company replied

Rated 5 out of 5 stars

Absolutely Amazing – Spa Vibes at Home! I’m in love with this product! I use the Moon Mist with Sandalwood, Chamomile, Rose, Patchouli, Lavender & Nutmeg in my sons’ bedrooms before bed, and the scen... See more

Company replied

Rated 5 out of 5 stars

I absolutely love the products, and this Space Spray is no exception. The blend of petitgrain, patchouli, sage, and lemongrass is refreshing, grounding, and just beautiful. It brings a perfect har... See more

Company replied

Rated 5 out of 5 stars

A really great little company with such a wide range of good quality natural products! Not just the usual hand and body lotion (which are also brilliant) but I'm a convert to their tooth powder, tal... See more


Company details

  1. Beauty Product Supplier

Written by the company

LEAFOLOGY is an award-winning, handcrafted range of plant-based (vegan) products for skin, hair & home, created in fresh batches, packaged in glass and metal (we avoid plastic as much as we can). We create in rural Oxfordshire and post all over the world to a growing community of those who believe that skincare can be joyful as well as kind. All scents & colours are real (non-synthetic) & come from the natural world. Read more here: https://leafology.co.uk/ethics/ Order by midnight for next working day despatch.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Natural AND effective

With all the worries about the toxins and chemicals we are breathing, ingesting, and absorbing, I am so happy to have found natural, plant-based skincare products that work. They are a pleasure to use, too! Thank you!

7 April 2025
Unprompted review
Leafology logo

Reply from Leafology

I'm happy you discovered us too - thank you so much! I hope you continue to enjoy them as you try more and more of the range. :)

Rated 5 out of 5 stars

You can (genuinely) feel the love!

I discovered Leafology last year and cannot sing their praises enough! I first received some divine ‘Peace Tea’ as a gift, and found it soothing, calming and above all delicious - I quickly ran out and made my way to the website to order a refill bag, where I was tempted to try some further products:

Natural Bright Tooth Powder - I’d never considered how much plastic waste is generated by conventional toothpaste tubes so this was a real game-changer for me. I tastes much more natural and less synthetic than other toothpastes and I can’t imagine ever going back.

Leafodorant (Rosemary, Bay & Sandalwood) - a beautiful fragrance that allows natural perspiration but keeps you smelling fresh all day! The fully compostable packaging is another huge selling point if, like me, you care about the environment.

Himalayan Herbal Body Scrub - I’ve tried a few brands over the years but nothing left me feeling as clean and refreshed as this does. I always feel a warm glow after using it!

Black Seed Stubble & Beard Oil - I’d recently grown a beard for the first time in my life (at the tender age of 45) and had no idea about looking after facial hair. I bought this and haven’t looked back - my beard feels soft, looks shiny and smells amazing.

Renaissance Cleansing Powder - as with the tooth powder the plastic-free packaging was a big selling point, but I also really love the ritual of massaging the powder into a lather. It leaves me feeling clean and refreshed!

Captain’s Charm Everything Balm - I received this as a free gift with my order and I can’t count the number of times I’ve been complimented on the scent, I now use it almost every day!

All of these products are a sensual delight; they smell amazing and make me feel great, and the ethics behind the brand are clearly second-to-none. A lot of love and passion clearly goes into every single product - once you’ve tried Leafology I guarantee you’ll be coming back for more!

29 September 2024
Unprompted review
Leafology logo

Reply from Leafology

What a joy to know how much you're enjoying Leafology products so much! This means the world to hear - thank you!

What great choices of products, too! :-) I hope you keep trying more and more of the range - there's so much still to discover!

It's lovely to hear you appreciate both the sensual side of the products you've tried so far (the scents and textures) as well as the tangible benefits of each product you've mentioned - e.g. the calming Peace Tea and warm glow of the Himalayan Herbal Body Scrub - and I'm thrilled to hear that you're finding Leafology products helpful in your quest to turn to more ethical and eco-friendly choices, avoiding plastic as well as being cruelty-free.

Yes, the tooth powder is a real game changer when it comes to daily teeth-brushing and once you realise how wasteful standard plastic squeezy tubes are, it's hard to want to ever go back!

The new beard sounds like an excellent excuse to experiment with products and I'm not surprised to hear you're getting compliments on the fragrance of the Black Seed Beard & Hair Tonic, alongside the Captain's Charm Everything Balm.

Alongside the Tooth Powder, Renaissance Cleansing Powder, Leafodorant, it sounds like you've got a lot of the basics/bases covered!

Thank you again for your time and thought in letting us know how you're getting on - this is wonderful feedback and hugely appreciated. Thank you for supporting our small business - we hope to send you many more products over the upcoming months and years.

Rated 2 out of 5 stars

Poor customer service.

I submitted a review on the Leafology website over a month ago but seemingly it wasn't approved so I am leaving one here instead.
I purchased the Overnight Face Food as it had great reviews (pre-selected reviews I now wonder) and in particular the amazing scent was mentioned.
The packaging of the parcel was lovely, and it took approx. ten days to arrive from placing my order.
Because of the mandarin and neroli elements of the product I was anticipating a lovely zesty scent but this was unfortunately not noticeable. Instead I can only describe the scent as ashy. Not particularly pleasant to be putting on your face and after two or three uses I decided to email to ask if there might have been a mixing error due to the lack of the pleasant scent that I was expecting. I asked if it was possible for a tiny amount of scented oil to be sent to me so I could add it to the bottle, simply so I could enjoy applying it.
I received a reply after 15 days, with the delay being explained in detail as the lady having been on a well deserved holiday after a very busy Christmas.
The reply told me that there was absolutely nothing wrong with the product; that there had been no other complaints and that she had issued a full refund prior to responding to me, which I found to be an incredibly knee-jerk response. I hadn't asked for a refund or said that I was deeply unhappy with the product - I simply said that it didn't smell as expected and asked if it would be possible to send a few drops of the zesty scent that I could add to the bottle.
I had intended to be a repeat customer as there does appear to be a great range of products but the defensive and dismissive response to my very polite query has left me with quite a poor impression.

12 February 2025
Unprompted review
Leafology logo

Reply from Leafology

Yvonne here, founder of Leafology. :-)

This review (our first 2 star review in nearly 8 years of business) is a sad surprise, and I'd like to take the opportunity to set a few things straight.

Firstly, I understand you wanted to be heard and it seems you hadn't felt validated by my previous response to your original email (in which you said your face serum smelled 'ashy' or like 'cigarette'). You questioned whether some ingredients had been omitted or if the batch was defective. I appreciate that you sought clarification and got in touch.

In my reply (yes delayed by a short break I took after an intense Christmas-time retail period, apologies again for not having been able to reply within a day or two on this occasion), I answered your questions politely and with care, stating that I was sorry to hear that you weren't enjoying the scent of this product. To answer your question, I assured you that no ingredients had been accidentally omitted from the batch, either scent components or otherwise. In fact, aligning with each of our formulation's certification, we follow the exact same recipe every time (and have proof of doing so due to the meticulous records we keep). As required by law, I additionally retain a bottle from every batch so as to monitor it for any changes, alongside using it myself (and my nose is insanely sensitive, so I'd know I'd something was off!). This is the answer to your question, but it rather awkwardly didn't seem to be the answer you were seeking.

As you say, the smell of the Overnight Face Food is as much a celebrated aspect of it as the texture and skincare benefits of the ingredients (mandarin, neroli, bergamot etc. etc., which are indeed citrus notes alongside peppermint and juniper, carrot seed, rosehip, and the rest.)

Despite my confidence in the batch, the fact is that you still didn't like it, and customer enjoyment is massively important to me. I deeply care about this in relation to all of my handmade creations; the fact that I turned my hobby into a thriving business is because I do it out of deep love and commitment to the combination of natural, effective ingredients and their inherent ability to give a joyful, sensual experience.

Because of the subjectivity and unusualness of this particular situation, and wanting to deliver above and beyond, I decided to swiftly refund you the full amount you'd paid, no questions asked, while letting you know you were welcome to continue to keep and use the entirety of the product, which you did also tell me was effective and doing noticeably good things to your skin. I’m sorry to learn you consider this poor customer service.

On a different note, what you asked me to do (send you the fragrance component of the formulation) simply wouldn't have been legal, sadly. (It also wouldn't have made sense or been helpful to you, since I'd have been sending you the same essential oils that were already in your bottle.) I did try to explain in my reply to you that each batch we make follows a legally certified formulation, or 'recipe', and if we were to deviate from this, e.g. sending out what you refer to as 'the fragrance blend' which would represent a fraction of the formulation, we literally would be breaking the law. This is because (by way of example) sending out 10% of a complete, legally certified skincare formulation actually equates to a unique 'product' in its own right, and as such would be 100% uncertified as legal for sending to a customer. I realise this might not seem a big deal, but we need to keep to regulations for everyone's safety and confidence.

Finally, no, our reviews are not 'pre-selected'(!). We really do just have very satisfied customers, for which I'm enormously grateful, pinching myself most days, and I'm genuinely sorry you are not someone I can count as being among that number.

Despite all this, I appreciate that you took a chance on Leafology. If you'd like to discuss anything further by email/phone, please let me know.

Rated 5 out of 5 stars

Leafology beauty and wellness products…

Leafology beauty and wellness products just keep me coming back for more. Unforgettable products, in every sense of the word. You can really feel the love, the joy and the high intentions put into these products. Just utterly gorgeous! ✨🧙‍♀️💚

4 February 2025
Unprompted review
Leafology logo

Reply from Leafology

It's so wonderful that you can feel the love and high intentions! It's one of the things that makes us unique, if we do say so ourselves!! Hugely appreciated - thank you! :)

Rated 5 out of 5 stars

You can’t go wrong trying a Leafology product!



I came across Leafology at a Christmas market 2 years ago and tried the Overnight Face Food which I fell in love with immediately and continue to use still. Since then I’ve tried further Leafology facial and skin products, health products (decongestant balm), tea, and most recently the Renaissance cleansing hair product (amazing! My curls are so much better!), and I’ve loved most and liked all! Its important to me to use natural products on my skin and I love supporting a small business, especially where the products a joy and pleasure to use. They smell great, are in environmentally friendly packaging and every delivery feels like an exciting gift! I have, and continue to, recommend Leafology to friends and family. So far no one has been disappointed!

16 January 2025
Unprompted review
Leafology logo

Reply from Leafology

This is so wonderful to read, Kathryn, thank you so much! It means a lot that customers like you take a chance on our carefully handcrafted products and fall in love with them as much as we love making them. As a fellow curly-haired girl, I know how important it is to find the right haircare product, too! 🙂 Thank you for your ongoing orders as you explore more and more of the range!

Rated 5 out of 5 stars

Hands down some of the best performing…

Hands down some of the best performing and most authentic natural herbal Skincare. Yvonne makes everything by hand with love and not only does it work, but it's consistent. Her serums clear up my hyperpigmentation in weeks if not days and leaves me feeling soft and hydrated.

12 December 2024
Unprompted review
Leafology logo

Reply from Leafology

Thank you so much for your glowing endorsement! It's so good to know of the various ways in which our products are helping natural ingredient lovers like you! We hope you continue to explore the range.

Rated 5 out of 5 stars

Beautiful products

Beautiful, natural products that do exactly what they say they do. I've been a repeat customer and Leafology is now my go to for skin care. I can't recommend them enough.

31 October 2024
Unprompted review
Leafology logo

Reply from Leafology

Thank you so much for these kind words. Thrilled to be your go to - we love your loyalty and appreciation of natural goodness. :-)

Rated 5 out of 5 stars

Honestly the best skin care and more

Honestly the best skin care and more. Taking the best that nature has given us and mastering it in each concoction. Open your body and mind to the beauty and love plant based products can be, manifested through leafology 🙏💚

18 October 2024
Unprompted review
Leafology logo

Reply from Leafology

Thank you so much for your lovely words, Joshua! It is clearly resonating with you - thank you for your trust in what we do. Hope you'll continue to enjoy it all!

Rated 5 out of 5 stars

Wonderful

Recently ordered from them and my package came hand delivered with care. They sell lovely products and you can she how much they put into the brand and it’s positive message. I would highly recommend you give them a try.

22 October 2024
Unprompted review
Leafology logo

Reply from Leafology

Thank you, Daniele, for taking the time to let others know what it's like to order from Leafology. We appreciate it, truly! We do put a lot into the brand and the positive messages we try to send out through and beyond our products. Hope to send you many more parcels in future! :)

Rated 5 out of 5 stars

I first came across Leafology at the…

I first came across Leafology at the Waterperry Craft Fair a couple of years ago. The whole event was great, but Leafology was the find of the year!!! Bought the Lady Grey Glow Balm (I live in Portugal and the sun there can be a little unkind to “mature” skin) along with Overnight Face Food and best of all “Magic in a tin” which is officially called Renaissance Cleansing Powder. If you only want to try one thing, try this…it is an amazing multi-tasking product. I now have seven other products, all wonderful and am waiting with great anticipation for my “Advent Calendar”……who knows what other goodies I may find!

12 October 2024
Unprompted review
Leafology logo

Reply from Leafology

What a joy to read this! You can clearly sense the love and devotion that goes into the Leafology range. Hope you enjoyed the Advent Calendar, and continue to love exploring our products. The Lady Grey Glow Balm, Overnight Face Food and Renaissance Cleansing Powder are firm favourites indeed, with many of our customers. Thank you so much for your words and continued support!

Rated 5 out of 5 stars

Wish I had found these products sooner!

I was first introduced by Leafology when at Bucks County show this year. I really wish I had found these products sooner!! There were several issues I wanted to target or things I was looking so so I bought a few different products.

1. For years I’ve been trying to find a lip balm that doesn’t leave a nasty oily residue on my lips:

Say Hello to; Balmy Gloss for Lippy Roses! Absolutely no residue, gives a beautiful tint and my lips have never felt and looked so refreshed and healthy!!

2. I have also suffered with stress eczema on my foot for a long time. The patch had gotten so bad that it was basically an open weeping wound.

Say hello to; Naked Baby Balm. Goodbye weeping, sore, painful and nasty looking skin and hello to rebuilt, healthier skin which isn’t itchy or sore. I still have a lot further to go with it but there are no longer open wounds or weeping and I’ve only been using this for just over 2 weeks!!

3. Every make up remover I have used either stings my eyes or leaves a horrible oily residue on my skin.

Say hello to; Eye and Lip Make up Remover!! On a reusable cotton wool pad I added a bit of this product and added water as instructed, gently wiped over my eyes and to my absolute delight it removed nearly all of my make up. After the second wipe over nearly all of my make up was removed which I was amazed at!! No soreness, no residue and it did not hurt my eyes at all when I accidentally got some in there!! Absolutely amazing!!

4. I had uneven skin tone on my arms and legs and could not find an exfoliating blend that helped.

Say hello to Cacao and Cardamom foot & body scrub! I use this twice a week then rinse in luke warm water and to my delight it has gradually revealed beautifully smooth skin after only 4 uses!! I will certainly be getting more of this when I run out.

Yvonne is such a lovely person and extremely talented with making these products that actually work. I cannot thank her enough for the difference she has made to my confidence!! I can now have my legs, arms and feet out as I’m proud of my skin and how far it’s come. I can’t wait to use more of these products in the future! I would highly recommend these products if you’re unsure just ask Yvonne. She’s open and honest and her products will honestly change your life for the better!!

29 August 2024
Unprompted review
Leafology logo

Reply from Leafology

Oh my goodness, what a glowing review!! Yvonne here - this has made my day. Thank you! :-)

Rated 5 out of 5 stars

My skin has been transformed.

All the Leafology products I have bought over the last two years have been amazing. My skin has been transformed. There is always something for any problem - and it works ! Delivery is speedy and the wrappping is so really special. . A lovely company to deal with.

6 September 2024
Unprompted review
Leafology logo

Reply from Leafology

We love a bit of skin transformation! Brilliant! Thank you so much for taking the time to leave this kind review. Much appreciated and we hope you'll continue to try more and more our problem-solving goodness! :-)

Rated 5 out of 5 stars

From severe acne to none …

I have been using leafology since around 2020, when my skin was at that point having a huge flare up of acne, something I have suffered with since been a teenager. I had begun learning about holistic healing, inner work and also about toxins. So I knew I needed to quit putting so much toxic stuff on and into my body. I then found Leafology. And it has truly been a god send. I began trialling her skincare and very quickly found my favourites. For me it’s the rose petals cleanser/moisturiser, the turmeric cleansing balm, the rose toner, the overnight saviour oil (can’t remember the exact name) and then I now adore the rose exfoliating mask, the goddess Aphrodite oil and more recently the lady grey balm :) I honestly feel like a goddess when I use these products. I will forever buy them I feel. And I still haven’t tried them all so it’s exciting to know I may still find a new fave hehe. My skins cleared up and it did within a short time then came back through stress and poor diet but then fully cleared within a year and I always notice when I don’t use the products I do feel some little bumps brewing where I haven’t kept on top of my routine/self care.
I am truly grateful and have recommended to my sisters who now both use and my friends. I can’t recommend this team and the products high enough! Thank you Gina / Rose Magdalene

4 September 2024
Unprompted review
Leafology logo

Reply from Leafology

What a wonderful testimonial, Gina - thank you so, so much for sharing your experience with Leafology products. It's such a huge honour to have helped and I'm so pleased that you feel extra beautiful, clean and clear while pampering yourself with our natural formulations. Means the world. Thank you! :)

Rated 5 out of 5 stars

I absolutely love there product they …

I absolutely love there product they are great to use and are long lasting. One of favourite is the deodorants they easy to put on and long lasting, Fabulous. I live sun drop lotion it really works.

4 July 2024
Unprompted review
Leafology logo

Reply from Leafology

Thank you Joanna - wonderful to have you as such a loyal customer. Glad to hear you're enjoying the Leafodorants and the Lightworker Sun Drops among others! Our products do last ages as they're so nutrient-dense, a little goes a long way! :)

Rated 5 out of 5 stars

I absolutely love all the Leafology…

I absolutely love all the Leafology range of products. They smell amazing. Their service is excellent, everything is wrapped so lovely with care and with love. I love the tooth powder which cleans my teeth so well and keeps my breath smelling amazing

2 January 2024
Unprompted review
Leafology logo

Reply from Leafology

Thank you so much for these kind words about our products as well as the service - it means a lot to us as we try to make the experience as special as possible. Many thanks, Andrea! :)

Rated 5 out of 5 stars

Awesome products, personal touch

Awesome products, made with love and skill, Ella’s products work so well and smell so good, there is an alchemy that goes far beyond the usual. You could literally buy anything from the Leafology range and not be disappointed!

27 December 2023
Leafology logo

Reply from Leafology

This is wonderful to receive. Thank you so much for helping to spread the word! It makes us really happy to know we are casting goodness into people's lives, little by little. Hope you'll love discovering even more of the range. :)

Rated 5 out of 5 stars

This company ticks three of my most…

This company ticks three of my most important criteria to start with: Cruelty free, Plastic free, and local.
Going on from that is the fact that the products also work. Real feel good factor - take care of the planet while you are taking care of yourself.
A special shout out to the Sundrops sun protection oil. A tiny drop to protect your face. One of the few facial sun protectors that I do not have an allergic reaction to.

17 November 2023
Unprompted review
Leafology logo

Reply from Leafology

Thank you so much for your kind review. It means a lot to know that our products are so appreciated. Yes we totally agree they need to work as well as feel good! :) Glad you're enjoying the Sun Drops. We call it 'sun cream for people who hate sun cream'!

Rated 5 out of 5 stars

Effective, natural and ethical!

Really great products. Effective, natural and ethical. They all last a long time so don't be put off by the price tag! I have very dry skin and hair and these products really help moisturize and help keep my skin looking young and radiant. Really good service as well.

16 September 2022
Unprompted review
Leafology logo

Reply from Leafology

Thank you, Chloe! Really happy you love the products so much. Thanks for your words.

Rated 5 out of 5 stars

BEAUTIFUL PRODUCTS

This company produce the most amazing products with a genuine personal touch. You can feel the love that has been put into sourcing all the natural ingredients together with informative explanations of their beautiful benefits. Packaging is also very special with a little surprise too!
There is something for everyone and I continue to reorder looking forward to the surprise free sample that inevitably encourages me to buy it after I have tried it!
As an Aromatherapist I absolutely 100% recommend Leafology as they are the best I have found to date.

10 September 2022
Unprompted review
Leafology logo

Reply from Leafology

Thank you so much for your wonderful review. It's hugely appreciated and I'm so happy you trust Leafology products as an aromatherapist. They are definitely made with love! :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look