I did not realize I would be charged every two weeks when I signed up and after explaining this the escallation team offered to refund me the charges.
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I did not get the product I initially signed up for. My account was then "modified" and I was subsequently charged two more times, even though I read the fine print and made sure that the recurring c... See more
I purchased a product through Facebook and found out that I had not purchased what I thought it was. I called customer support and explained my situation and concern and showed them proof of my purcha... See more
I’m still a little upset because you told me that you canceled my account and you charged me another $36 on my credit card on July 8. Why did you do that?
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Issue addressed by Eugene and Escallation team
I did not realize I would be charged every two weeks when I signed up and after explaining this the escallation team offered to refund me the charges.
Well worth the membership!!
I was pleased with the service and the items that is offered! I will be purchasing more in the future.
They Canceled my account
They helped me cancel my account they did great job.
The help from the support was helpful
The help from the support was appreciated and helpful and I’m glad to be able to get my money back
I just hope that y’all unsubscribe me…
I just hope that y’all unsubscribe me please
Great customer service
*** I WAS ASKED TO LEAVE THIS IN ORDER…
*** I WAS ASKED TO LEAVE THIS IN ORDER TO GET MY REFUND AND THEY LATER DENIED AS THEY DID NOT LIKE MY REVIEW ***
“I’ve completed the cancellation of your subscription and I'm ready to move forward with your compensation. To finalize the process, I kindly need your cooperation.
The only final step from your end is a brief confirmation in the form of a review, which simply acknowledges that we’ve been in contact and that a resolution is in motion:
Rate your experience (4 or 5 stars are appreciated)
The review is to confirm that I have personally reached out to assist you and a simple statement like "Eugene was helpful" would be sufficient.”
Its an okay app just didn’t need to be…
Its an okay app just didn’t need to be auto recharged and billed for an app i dont use frequently.
I’m still a little upset because you…
I’m still a little upset because you told me that you canceled my account and you charged me another $36 on my credit card on July 8. Why did you do that?
They where very understanding and…
They where very understanding and patient.
A stressful situation
I purchased a product through Facebook and found out that I had not purchased what I thought it was. I called customer support and explained my situation and concern and showed them proof of my purchase (I was a victim of a scam ) I am going to be reimbursed what I paid for they care about their customers.Thank you so much for helping me out.
I understand that I was scammed but…
I understand that I was scammed but they made a debit without my consent and they do not give me the refund they write to you saying to delete the reviews saying that they will give you the. Refund but they just lie.
When they no longer look at my comment will be when they already gave me my refund
SCAM- Product not delivered and unauthorized charges
I did not get the product I initially signed up for. My account was then "modified" and I was subsequently charged two more times, even though I read the fine print and made sure that the recurring charges box was NOT selected. Apparently, that did not matter as I was charged the additional 2 fees. The 2 additional fees were ultimately reversed after I filed a dispute with my credit card company and contacted the merchant to lodge a complaint.
Kenny is such help in resolving issues
Issue is being handled well
Issue is being handled well, ANN is really nice to deal with.
Fraudulent Tractor Supply Survey by Leaf Joyful
I never signed up for membership with this company or purchased anything from this company. Instead, I fell for a Facebook Tractor Supply Survey Scam for a $9.99 dog kennel. I filled out the survey that was supposed to be from Tractor Supply and input my credit card info, email, home address, and telephone number. Immediately, the screen went blank, and Leaf Joyful charged my bank account debit card. In a few days, they attempted to charge my debit card several times and sent me emails regarding my signing up for a biweekly charge for a membership subscription, which I never did nor would ever do. I went to my bank, and they confirmed it was a scam. They blocked Leaf Joyful and reissued a new bank card to me. I keep getting emails from Leaf Joyful about subscriptions and membership with enclosed links that they want me to click on, which I was advised by my bank not to do. I have listed Leaf Joyful as spam with Google and reported the website. I never joined a subscription with them, never purchased anything from them, and never heard of them until after I participated in the fake Tractor Supply Survey for the dog kennel. If you see anything on Facebook, Instagram,m or TikTok for surveys to get free or discounted items, DO NOT participate in them as they are scams. I should have known better, but I am grateful to my bank for taking swift action against this fraudulent company.
My issue is being handled well by…
My issue is being handled well by Emily. She has been very helpful and I appreciate her kindness.
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