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Review summary

Created with AI, based on recent reviews

Evaluating 510 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional staff, praising their knowledge, patience, and supportive approach, which greatly enhances the learning process. The user experience is consistently described as smooth and easy to navigate, with many appreciating the well-structured and informative course materials. People also commend the quality of the courses and products, finding them practical and effective for skill development. However, some customers expressed dissatisfaction with certain aspects, such as outdated course content or poor presentation quality, including issues with audio and visual elements. A few also noted that some courses might not be as in-depth as expected for their advertised level, or that assessment questions were poorly worded.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their knowledge, patience, and supportive... See more

User experience

People report positive experiences with user experience. Customers praise the platform's ease of navigation,... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the training... See more

Product

Customers consistently note positive experiences with product. Many reviewers found the courses to be... See more

Quality

Users describe positive interactions with quality, highlighting affordable, high-quality learning... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very smooth training process. Great location, free parking under the building. Easy to find. Communication was great before and after the course. I attended the Swedish Massage and Lymphatic Drain... See more

Rated 5 out of 5 stars

I recently completed the Swedish massage and lymphatic Drainage course with Lisa. What an amazing tutor, she explained everything in detail and offers a lot of support afterwards. I'd highly recomme... See more

Rated 5 out of 5 stars

At first i was afraid to spend my money online on a company due to scam risk. This was one of the best decisions i made this year and planning to purchase more courses to add onto my healthcare qua... See more

Rated 5 out of 5 stars

As a dog lover with an older dog I thought it was important I learn sone first aid skills in case I ever need these. The online course from Lead Academy was simple to access, easy to follow, very in... See more


Company details

  1. Educational Institution
  2. Training Centre

Written by the company

Lead Academy is a leading provider of online training, practical courses, and professional accreditation. Our innovative e-learning platform offers professional qualifications with materials accessible wherever, whenever through your computer, tablet, or even your phone! Lead Academy knows that learning doesn’t begin and end in the classroom. Education is an ongoing process throughout our lives. That’s why we offer courses covering a variety of subject areas, accessible anywhere in the world. We keep our training affordable without losing out on quality, with all materials designed and delivered by industry experts. Through this, we aim to help people achieve their personal and professional development, with UK and internationally-recognized accreditation as proof of their new skills and knowledge.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Myself and my husband purchased an…

Myself and my husband purchased an online course Thursday evening link was meant to be sent within 24-48 hours still waiting on monday they contacted me after I put a post on social media and sent a link to me my husband on the other hand had to make numerous phone calls before finally receiving his link

16 February 2026
Unprompted review
Rated 5 out of 5 stars

The training was impressive

The training was impressive, trainer Faray was interactive and engaging with everyone, alot of patient was personally observed, there was no rushing. I strongly recimmend Lead academy to all.

14 February 2026
Unprompted review
Rated 4 out of 5 stars

Phlebotomy

I traveled to London to partake in the Phlebotomy course, and It was a very interesting experience. We saw the equipment firsthand and got to practice on the mannequin arms, then each other with supervision from our teacher who was very helpful. I’d give this experience a 5/5. Would definitely recommend It for those who are looking to learn more about what It takes to do Phlebotomy.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Great training

Great training, superb teaching. All the courses through Lead Academy were worthwhile. Would recommend to anyone with the desire to broaden their horizons and learn new skills.

Thanks to all at Lead Academy!

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Great trainer

Recently attended the ecg workshop it was well organised and the trainer was very knowledgeable and helped us understand throughout the session.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this training class! The instructor ( Farah Hayat) was knowledgeable, patient, and explained everything in a way that was easy to understand. The sessions were well-structured, interactive, and very practical, which made learning both enjoyable and effective.

I especially appreciated how the trainer took time to answer questions and provide real-life examples to make the concepts clear. The supportive and motivating environment helped me build confidence and improve my skills quickly.

I would highly recommend this class to anyone looking to gain strong knowledge and hands-on experience. Definitely worth it!

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Farah was very detailed and…

Farah was very detailed and descriptive. She highlighted procedures and how things would happen most often. Most of all she kept hammering on the importance of taking it easy and I found that reassurance and encouraging .

14 February 2026
Unprompted review
Rated 2 out of 5 stars

Waste of time , other platforms provide better service

Bought an acrylic painting course that was supposed to be a beginners course on different aspects of acrylic painting. Turned out to be a course based on paining with Gold leaf. Contacted team multiple times with no response .

Update they did finally get back to me and change the course

9 February 2026
Unprompted review
Rated 5 out of 5 stars

The experience was great

The experience was great. Definitely recommended. So happy for my first level. Booked for the 2 level already and to be honest can’t wait to start again. Faria was excellent. Very good teacher

11 February 2026
Unprompted review
Rated 5 out of 5 stars

I really enjoyed completing my NVQ…

I really enjoyed completing my NVQ Level 3 course with Lead Academy. The course materials were very helpful in completing the assignments, and the flexible deadlines made it easy to balance studying with work. The team was friendly and always available to answer any questions. I would honestly recommend this course.

10 February 2026
Unprompted review

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