IObit Software Reviews 39

I have successfully used Advanced SystemCare software for many years after seeing it recommended in a reputable computer mag. It seems to be part of IObit and comes with various IObit packages. I forgot to renew my subscription and reverted to the free version. Months later when checking my ASC account, I was offered special deal. I should have been warned by the count down timer. All the paperwork and payment seemed fine, though I was puzzled by individual emails and activation keys for each element of the package. Very clumsy. Then came iTop, which was offered as a free bonus (including a pdf package). I did not ask for them, but half a dozen iTop packages installed themselves and proceeded to daub pop-ups everywhere, making it difficult to do anything useful. I did at last manage to uninstall some iTop gremlins, and to delete the .exe files of others. A deep scan found and quarantined 2 trojans, but there do not seem to be any other bad effects. I have no idea if I have genuine ASC packages downloaded. My subscription dates have not been updated and still show expired. As I said, I have never had any trouble before with ASC or IObit before, maybe their secure security-package got hacked.

Do not, I repeat, DO NOT download this. I started downloading this and using the software. while it was doing its first "scans" or whatever I looked up the reviews. When reading this i quickly went to delete it. When I did my pc started freaking out, getting spammed with notifications and my screen stared to drift off screen (not even kidding). Luckily I was able to uninstall it and run a virus check. I think i got to it just in time. But yeah, this is a virus at best and malware and worst. So yeah, do not download this under any circumstances.

I ordered a package from IOBIT and even though they took my money they did not send me a link, or anything acknowledging I purchase it.
I have tried to contact them and nothing!
I would like to add that I contacted 2CheckOut.com and they found and corrected the problem. IOBIT should refer to this site on their support page!

Even if you paid for the software it will still be bloated with their offers on their other apps.

An individual called ‘Cicely’ from the iObit Support Team, keeps addressing an obvious malfunction and misleading issue from their software as ‘MY CONFUSION’ in a patronising way, so at this point I am actually very ‘CONFUSED’ as I do not understand what this individual is trying to do but whatever that might be, it has made me stop trusting iObit as a professional company after being a paying customer for almost 10 years and I have now stopped doing business with iObit.

I would give not a single star if it would be possible. After my paid license run off I got bombarded with advertisements to buy again. These disturbing ads are popping up while I'm working, watching movies, every time! Never experienced such awful nerve killing program. Not even possible to tell their support to stop that. I will deinstall it and go back to Revo Uninstaller.

There is no normal way to cancel a subscription or turn off autorenewal of subscription. I will never use any IObit paid products in the future.

I have used Iobit over the years. Advanced system care used to be easy to use without to much fuss. I even paid a few times for the full version. What I have found out is that their iobit software is a memory hog. Any of its program that are attached to iobit are always running in the back ground taking up precious ram and memory. There software is more evasive than having a virus. Open one of their programs on your comp and expect spam in saying we are having a sale. I upgraded the last time to have performance monitor. What a mistake. You see it can tell you what's running what's slowing down your system accept it won't tell you that it's the one doing so. I would suggest looking at other software which does the same and actually helps your computer instead of causing it to run really really slow.

Advanced SystemCare 17 automatically resets your power mode to balanced mode, which needs to be removed, if it is not already in the balanced mode it is because the computer operator does not want it there.

I downloaded and installed Driver Booster. After running it and updating several drivers it told me I had to reboot. I did and my computer would no longer boot up, no matter what I did. I had to boot in Safe Mode and run a restore to a point prior to the Driver Booster updates before I could boot up properly again. I would have given NO STARS for this review if that was possible. Anyone who does not know how to use Safe Mode and what a Restore Point is would have had to call a computer technician to repair their system. My review is a definite thumbs-DOWN.

They try to renew without your approval and nobody helps you to cancel it. It is a scam company

compleat care fills up your drive so you have to reload windows to get your space back on your drive and then you gor to pay lots of mouney back to get your programs regstired agian dont use this program when you erase the recyle bin it fills up your ssd

WARNING - STAY CLEAR OF 10bit Software. I still cannot uninstall this software from my PC. Now, here is the funny or not so funny part. They recommend that the best way to 'Uninstall' their software is to 'Install' their 'Uninstall' software. Now bear with me for a moment. So that means, if you took their advice you would then have their uninstallable software as well as their Uninstaller which most likely won't work and can't be Uninstalled either. I'm sure all that is perfectly clear!!!!!!!!!!!!! Avoid at all costs.

do not use can not stop autorenewal and they are no help,stay away.

don't use these software. the software will make your computer error. this is scam company I think

This company must be closing down and desperate for money, YOUR money. I went online and TRIED to turn OFF my automatic renewal they stick you with, but amazingly found NOTHING that worked to do so!! Been building computers for 30 years and if it was there, and worked, I'd of found it!!

Nothing.

Then I KEEP getting relentless emails almost daily that I STILL NEED TO PAY for their two programs, despite me TRYING to DC, and I even EMAILED them about this via their own email system. Nothing. It's like all communications that go to them are either ignored or automatically DELETED.

The credit card I had used for the earlier iObit purchases was upgraded and a new card and number nullified the old card iObit had use OR I'm sure they would have kept billing me into infinity, if I wanted their software or not.

I'm an old, single guy in failing health living on vapor, so not renewing their programs when I had another to replace theirs from a RESPONSIVE company, made not getting theirs a no-brainer.

THEN....... I get a "too good to be true" offer from them for 2 full years for the cost of one, unlimited computer seats.

I signed up for it and paid the $20, and it DID post to the card account, so they got their $20.

Normally, from ANY software company, the email from them WITH the new KEY CODE to activate said program comes almost immediately, but not with iObit.

Now, 4 days later, and 4 polite communications with them, NOTHING! No response, no key code, no new program DL link, ...... nothing. And I'm now out $20.

They took my money and gave me nothing despite having BEEN a good customer for years.

DO NOT USE iObit. There are better, often free programs to replace theirs, and once they get your credit card number they WILL charge you forever until you canx that card and replace it with a new card number.

Terrible business, signs of a failing business... who is committing online fraud.

DON'T USE DRIVER BOOSTER
Upon some time ago a friend of mine suggested me to use Driver booster to update my drivers, and so did I.
HUGE MISTAKE.
After updating all my drivers using pro with a key he gave me I restarted my pc and it corrupted my system files. In the end I needed to reset to factory my pc and reinstall windows. 0/10 Would never use again

I bought and used Driver Booster after seeing a positive review. It said I had a lot of drivers to update, so I let it lose. HUGE mistake.

It disabled my trackpad and buttons, and after hours of trying to fix it, I finally had to go back to an earlier restore point after uninstalling this awful program. Thank goodness that worked, but I lost an entire evening and some changes on my PC and must say to anyone reading this, DO NOT BUY OR USE THIS SOFTWARE!!

Overall, I think this is a TERRIBLE company. However, I am a fan of a few of their products.

The good first:

Advanced System Care is pretty good. It does speed up my computer.
The screen recorder works very well.
The Smart Game Booster works well.
Uninstall works well.
A couple of their other programs work well, and seem to benefit my computer.

Now the BAD...

However, lately, I have gotten a bunch of update requests from the company, telling me to update my products. When I try to update them, my antivirus (from a VERY REPUTABLE company) tells me that their updates for many of their programs now contain VIRUSES. This is very dangerous, and completely unacceptable. First, it was just one. Then it was another, then another...like I said, dangerous and completely unacceptable.

When you try to get in touch with them, there is really no way to do that. When I have submitted a request for contact to them, it is routinely ignored. NO ONE will get in touch with you. You are completely on your own.

If you try to buy a product and it has not expired yet, you LOSE whatever time you had left on the product. Say for instance you buy Advanced System Care for a year. Three months later, they offer you a special that has ASC and, say 3 other programs in it. You buy it because it's a great deal, and you would like the other programs too. Well, you just lost your remaining 9 months on ASC. It resets it back to a new subscription, and you just lost your remaining time. You cannot get that time back.

Customer service is virtually IMPOSSIBLE to contact. Submit a request, and they will never contact you. There is no phone number, no email address, nothing. They take your money, and if you have a problem, you are on your own. Good luck.

I am actively looking for another company with similar products. Unless they address the issues here, I will not be doing business with them in the future.

I have been using Advanced SystemCare Pro together with Bitdefender. That combination worked fine. This year I bought their Advanced SystemCare Ultimate because, as they said, it includes the antivirus engine from Bitdefender and I was hoping that Ultimate would be lighter on system resources. This was a terrible decision. Most programs lag on loading, sometimes up to 15 seconds. Even Ultimate itself loads slowly