While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have been using LCX, but my account has now been disabled for over one month without any clear explanation or resolution. During this time, I contacted support multiple times and repeatedly re... See more

Company replied

Rated 1 out of 5 stars

No customer support and money stuck Withdrawal pending for days and no information at all Deposit not credited and no information about it, support tell me they will update me asap, still waiting.... See more

Company replied

Rated 1 out of 5 stars

If I could do minus or zero….. Why? Started more than a month ago to withdraw my funds. Wacht time hearing the same excuses: Their team is handling a less than €200,- For almost a month. W... See more

Company replied

Rated 5 out of 5 stars

Cer.live the cybersecurity rating platform rewarded LCX exchange the highest possible 3 stars so now officially is among 25 most secure exchanges globally. Use Limit orders instead of Market orders to... See more

Company details

  1. Cryptocurrency Service

Written by the company

LCX is the largest crypto exchange in Liechtenstein and a leading regulated platform in Europe. Founded in 2018, LCX offers spot trading for a wide range of digital assets, including Bitcoin, Ethereum, and Euro (EUR) pairs. The exchange is licensed under the Liechtenstein Blockchain Act and provides innovative services such as compliant token issuance and tokenization of real-world assets (RWAs). The aim is to empower individuals and institutions with secure and transparent blockchain solutions. With a rapidly growing global user base, we combine regulatory compliance with user-friendly technology. The platform is accessible via web and mobile apps, offering seamless trading and account management.


Contact info

You should know

1.9

Poor

TrustScore 2 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst Trading Experience

25 January 2020
Unprompted review
LCX logo

Reply from LCX

We apologize for the negative experience you had with our platform back in January 2020. We understand that your trading experience did not meet your expectations.

Since then, we have made significant updates and improvements to our platform, focusing on enhancing user experience, trading tools, and overall platform performance. Our commitment is to provide a seamless and efficient trading environment for all our users.

We continually strive to improve our services based on user input, and we value your feedback. If you have any further concerns or suggestions, please feel free to reach out to our support team at hello@LCX.com. We are here to help and ensure your experience with LCX is a positive one.

Sincerely,
LCX

Show reviews in all languages. (99 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look