Lazuli Label Reviews 858

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I have placed an order with Lazuli and not received my item. When placing the order it said I was entitled to free shipment (based on amount spent) which was not applied at checkout. I decided to proc... See more

Rated 5 out of 5 stars

Lazuli sculpt scrunch leggings have been my favourite leggings I’ve ever worn and after the amazing service I received from Gabi from the Customer Service Team, I am an even bigger fan. Thank you Gabi... See more

Rated 5 out of 5 stars

Gabi...ABSOLUTELY WONDERFUL. She genuinely cared about my inquiry and responded promptly every time I had a question. She resolved a misdelivery in an amazing manner. Definitely amazing at her job... See more

Rated 5 out of 5 stars

I have never come across a brand with such amazing customer service. I was recommended this brand by a friend and can't express how happy iam to be investing my money into them. I had an enquiry a... See more

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4.1

Great

TrustScore 4 out of 5

858 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Amazing customer service

Amazing customer service with gabi after having a small issue with my order- will absolutely shop here again after such a positive experience

19 April 2023
Unprompted review
Rated 5 out of 5 stars

This was my first time purchasing from…

This was my first time purchasing from Lazuli label and I had the best experience. This is what you call a quality business due to the quality product but most importantly the quality customer service. I had the pleasure of working with Gabi as she is apart of the customer support team. Gabi went above and beyond to make sure I was satisfied with my first time purchase. I will definitely be back for more products. Thanks again Gabi!

21 April 2023
Unprompted review
Rated 5 out of 5 stars

Love them!!

I follow and support Kate for years now and she is so lovely and kind. When she and Sarah created lazuli label I just knew that it was going to be BOMB. I placed numerous orders (tshirts/leggins) and 2 weeks ago the new merch and I just got to say WOW. The quality of everything amazes me every time and I just recommend it to everyone. The clothes just fit me perfectly just like I want. I would say is perfect for every body type. I hope they continue to create amazing and beautiful merch! Love them!!

19 April 2023
Unprompted review
Rated 5 out of 5 stars

Leggings are usually amazing quality…

Leggings are usually amazing quality but I got a faulty pair and customer service (Gabi in particular) were amazing. I was refunded and given a discount code which was really sweet, and they responded super quickly. Thanks again for all the help

19 April 2023
Unprompted review
Rated 5 out of 5 stars

Can’t recommend enough!

Followed this brand from the start. The quality of their products just gets better and better. The backless tops are a staple, I literally wear them with anything whether this be jeans or leggings. The new V Seam leggings are previous scrunch are a favourite of mine, literally the most flattering leggings I own! Can’t fault them.

14 April 2023
Unprompted review
Rated 5 out of 5 stars

Ordered the V-seam leggings

Ordered the V-seam leggings. I was unsure about the sizing because of my height. Gabi helped me and the leggings are amazing!! I used them at the gym the same day I got them, and they were so comfortable. I will definetly get more of these when they restock!
To summarize, good customer service and amazing leggings :)

13 April 2023
Unprompted review
Rated 5 out of 5 stars

Thanks Gabi from customer service!!

I love this brand (particularly the V-seam 2.0 leggings!) and I have to say the customer service is great! Gabi really helped me out with an issue I had with reward points. I was so eager to order my leggings that I forgot to sign in! Gabi was able to add my reward points to my account anyway. I'm so grateful. I have nothing but good experiences with this company.

12 April 2023
Unprompted review
Rated 5 out of 5 stars

Great customer support experience

I contacted customer support about an issue with my order and received loads of great help from Gabi! I love this brand and will definitely be ordering from them again, they're super quick to help if anything goes wrong

10 April 2023
Unprompted review
Rated 5 out of 5 stars

Great customer support from Gabi

Contacted customer support for an issue with shipping prices on their website. Gabi was really helpful and understanding and offered a discount code for my next purchase.
I just wish that shipping cost were a bit lower, not sure when I will be able to do a new order!

7 April 2023
Unprompted review
Rated 5 out of 5 stars

I had an issue with the seam of my…

I had an issue with the seam of my leggings ripping after the third wear. I contacted Lazuli about the issue and they were very polite and quick to respond to my query. As a result of the issue, they apologised and issued me a voucher as they could not replace the leggings (they are discontinued). I am extremely impressed by the service I received. Thank you very much to Gabi for helping me with the issue :)

1 April 2023
Unprompted review
Rated 5 out of 5 stars

Top quality, fast shipping, great comfort

There are a lot of complaints about the $18 for US shipping, which I strongly believe is worth. My orders have arrived within 2 days compared to my US purchases, which arrive over a week later!
The tops, sweaters and joggers I’ve purchased are high quality and stylish!! I felt like a fashionista in such great comfort attire.
This is the only company I strongly believe is worth every penny!

5 April 2023
Unprompted review
Rated 5 out of 5 stars

The best gymwear!

The best gymwear!! The material is so stretchy and pulls you in at all the right places. Which is so flattering and it makes me feel so much more comfortable in the gym. For someone that struggles with self confidence wearing a gym outfit that makes you feel more confident is a NEED!! Thank you for all of the amazing gymwear!! The scrunch sculpt leggings are the best scrunch leggings I’ve ever worn!!

3 April 2023
Unprompted review

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