I have been using Roberto's services for quite a long time and have never been disappointed with his work! Roberto always arrived on schedule, but if he could not arrive, he explained a reasonable rea... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Charles Metzger, my LawnStarter lawn service person, did an excellent job on my first cut with this service. The trim around flower beds and trees was well done. I highly recommend him for your lawn c... See more
Company replied
Peter does a terrific job. He has kept my yard in good shape, cleaned the roof and gutters and repaired my fence.
Company replied
Good app to have This app is good for me because as a female, I can go in the app get choose what I want and need done without having to go through hoops to get a service done right and that means a... See more
Company details
About LawnStarter - Lawn Care Durham
Written by the company
LawnStarter makes lawn care easy and stress-free. Whether you're balancing work, family, or time away from home, our platform helps you book reliable, affordable lawn services from trusted local professionals. Get a free, instant quote online—no spam calls. Manage everything through our app and enjoy a well-kept yard without the hassle. Rated highly for convenience and quality, LawnStarter gives you back your time while ensuring your lawn always looks its best. Read our reviews and see why thousands trust LawnStarter for weekly mowing, seasonal cleanups, and more.
More Than Just Lawn Mowing
Written by the company
- From seasonal cleanups to shrub trimming—we do it all.
- LawnStarter offers a full suite of lawn care services to keep your yard looking great year-round. Whether you need edging, fertilization, aeration, or leaf removal, our local pros have you covered. Book what you need, when you need it—all in one place.
Meet Our Done Right Guarantee
If it’s not right, we’ll make it right.
Your satisfaction is our priority. If a service doesn’t meet expectations, we’ll re-mow, fix the issue, or refund—no hassle, just peace of mind.
Contact info
1212 Midland Terrace, 27704, Durham, NC, United States
- 18668221766
Too much on your plate?
4.5
Excellent
53 reviews
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lawn service
Peter does a terrific job. He has kept my yard in good shape, cleaned the roof and gutters and repaired my fence.
4 December 2025
Unprompted review
Reply from LawnStarter - Lawn Care Durham
Peter will be glad to hear this! He takes a lot of pride in his work, so it's nice when customers notice. Thanks for trusting us with your property.
My lawn was cut cleanly and my yard was…
My lawn was cut cleanly and my yard was free of any extra clippings.
If I were to have any critiques, it would be that the grass was a bit scalped on the top of the swale up from the curb in my front yard. But I can see how not having that happen would be tricky.
15 September 2025
Unprompted review
Reply from LawnStarter - Lawn Care Durham
I see you caught that spot on the swale - yeah, those areas are always tricky with the slope and everything. Glad the rest of the yard came out clean though! We'll keep an eye on that area next time.
Erick was quick and did and awesome…
Erick was quick and did and awesome job. Lawn is super clean and neat! I’m extremely pleased with the work
17 September 2025
Unprompted review
Reply from LawnStarter - Lawn Care Durham
Erick will be happy to hear this! He takes pride in leaving yards looking sharp, and it sounds like he nailed it with yours. Thanks for letting us know how it went.
Good app to have
Good app to have
This app is good for me because as a female, I can go in the app get choose what I want and need done without having to go through hoops to get a service done right and that means a lot to get what you want done without being under minded from judgement.
31 August 2025
Unprompted review
I had a great experience using the…
I had a great experience using the service Mr. Tony provided at my residence. He cut the lawn with such detail and care, I will be using his services in the future.
29 August 2025
Unprompted review
Reply from LawnStarter - Lawn Care Durham
Tony takes real pride in his work, so this review made his day! Thanks for trusting us with your lawn care - looking forward to keeping your yard looking sharp.
Met my requirements
Casey mowed my lawn at just the right length I requested (5 inches). He was great to communicate with ahead of the mow, timely and responsive with answer. And he followed through as I asked. The lawn looks great. This hasn't always been the case with other Lawn Starter mower people.
28 August 2025
Unprompted review
Reply from LawnStarter - Lawn Care Durham
Casey's one of our best - sounds like he nailed exactly what you were looking for! Getting that communication right upfront makes such a difference, and I'm glad he delivered on the 5-inch cut you wanted. We'll make sure to let him know you were happy with how it turned out.
Austin is doing a great job thus far
Austin is doing a great job thus far! I asked Austin to change my days to biweekly on Thursday and he said no problem.
14 August 2025
Unprompted review
Reply from LawnStarter - Lawn Care Durham
Austin's flexibility with scheduling is exactly what makes him such a solid team member. Glad he could switch you over to biweekly Thursdays without any hassle - that kind of easy communication makes all the difference!
Corey's crew
They are always early. They do a better job than my late husband. Very professional. They were there and gone before I got out of bed ( they didn't even wake me up).
30 July 2025
Unprompted review
Reply from LawnStarter - Lawn Care Durham
What a lovely review - sounds like we hit the mark on timing and quality! Getting the job done quietly while you sleep is always the goal. Thanks for comparing us favorably to your husband - that's high praise we don't take lightly.
Jeff has been cutting our lawn for…
Jeff has been cutting our lawn for about 2 years now and he does an outstanding job. He comes in, and gets the job done! I like that we’ve had the same lawn man, consistency is key for me. I appreciate all his hard work! Thanks Jeff!!
1 August 2025
Unprompted review
They never showed up
After 2 weeks of waiting for them to cut our lawn and listening to multiple reasons why they kept rescheduling we finally gave up when the lady , today, used her personal problems as an excuse. Totally unprofessional.
If you choose these people, good luck.
14 July 2025
Unprompted review
Reply from LawnStarter - Lawn Care Durham
Thanks for taking the time today to leave a review about your lawn mowing schedule. We sincerely apologize for the unexpected delays in your schedule. I understand that this can be quite disappointing, especially since expectations were already set. When you have the time, you may email me at hello@lawnstarter.com with LSREVIEWS-TP-APLACEFORMYSTUFF as the subject of your email, so we can discuss the resolution we have for you
On time arrival
Pro arrived on time and did an excellent job with the grass cutting and trim work.
15 May 2025
Reply from LawnStarter - Lawn Care Durham
Thank you, Al! We’re glad to hear the pro arrived on time and did an excellent job with your lawn. We appreciate your feedback and look forward to serving you again!
Lawn much better than last mowing…
Lawn much better than last mowing service left.
1 October 2024
Unprompted review
Reply from LawnStarter - Lawn Care Durham
On behalf of all of us at LawnStarter, I would like to thank you for sharing this great review about our services! We are thrilled that you enjoyed your experience, Mike.
I was not at the property when Hugo…
I was not at the property when Hugo initially came to service my lawn, we talked on the phone and discussed what I wanted him to do and my expectations from him.
He did exactly what I asked him to do and sent me pictures of the lawn after he did the services.
My lawn looks so good now.
Thank you Hugo.
17 September 2024
Unprompted review
Reply from LawnStarter - Lawn Care Durham
Hi A. Morales, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-star, as we strive to provide just that for all our customers. We appreciate you allowing us to serve you.
Juan did a GREAT JOB providing our lawn…
Juan did a GREAT JOB providing our lawn mowing and trimming. Would highly recommend his services to anyone in needing his expert assistance!!
17 August 2024
Unprompted review
Reply from LawnStarter - Lawn Care Durham
It’s great to hear that you had a positive experience with LawnStarter, Michael. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
Kris was awesome
Kris was awesome, easy going and listened to all my concerns regarding the yard.
1 August 2024
Unprompted review
Reply from LawnStarter - Lawn Care Durham
Javier, we'll be sure your praise reaches Kris! Thanks for taking the time to support LawnStarter with your kind review, we truly appreciate it.
Reply from LawnStarter - Lawn Care Durham
Hello, Diana! Thank you for taking the time to add a review. We appreciate your feedback and hope you keep on enjoying your lawn mowing services!
Efficient and Thorough
Jack was very efficient with his lawn care and did an excellent job. I'm very happy with the service.
27 June 2024
Unprompted review
Reply from LawnStarter - Lawn Care Durham
We’re so grateful that you took the time out of your day to share your review with us, Jason. We’ll make sure that your pro Jack receives your kind feedback. It will make their day!
Reply from LawnStarter - Lawn Care Durham
Hi Ashley, we are incredibly grateful that you took the time to leave us a 5-Star review. Have a nice day!
I signed up with Lawn Starter for my…
I signed up with Lawn Starter for my property and they quoted a price, a day later I get a message saying mowing gets moved to new date and I did inform them about growing grass if they do so, but there was no action and at the end I was charged for long grass.
I did leave a dispute which got rejected just by looking at wrong pictures sent by pro.
I definitely do not recommend anyone using lawn starter.
22 May 2024
Unprompted review
Reply from LawnStarter - Lawn Care Durham
Hello, Samresh. We apologize for the inconvenience this may have caused you. We already investigated your issue and have an available resolution. We would love to discuss this with you further. We will be reaching out to you soon and making things right. Thank you!
Reply from LawnStarter - Lawn Care Durham
We’re so grateful that you took the time to share your feedback with us, Jon. It’s our pleasure to serve customers like you. Have a wonderful day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.