Lawnstarter automatically adds a tip if the service is 4stars or better. That is unacceptable, so I don't give 4 starts to avoid that. They also allow their partner organizations to have access to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Highly recommend! Im new to house living and had only lived in apartments before so was unprepared for the fine and citation I got for my lawn. I have no concept of what that even meant and s... See more
Company replied
Always a great way to schedule all lawn needs. It was hard to find someone reliable to come out weekly, Lawnstart made that easy and they helped me find the perfect lawn care professional.
Company replied
I like the services choosing what you need on the app to get the job done and making it look nice. You have different people who are servicing you who are professionals at what they do..and that's gre... See more
Company details
About LawnStarter - Lawn Care Charlotte
Written by the company
LawnStarter makes lawn care easy and stress-free. Whether you're balancing work, family, or time away from home, our platform helps you book reliable, affordable lawn services from trusted local professionals. Get a free, instant quote online—no spam calls. Manage everything through our app and enjoy a well-kept yard without the hassle. Rated highly for convenience and quality, LawnStarter gives you back your time while ensuring your lawn always looks its best. Read our reviews and see why thousands trust LawnStarter for weekly mowing, seasonal cleanups, and more.
More Than Just Lawn Mowing
Written by the company
- From seasonal cleanups to shrub trimming—we do it all.
- LawnStarter offers a full suite of lawn care services to keep your yard looking great year-round. Whether you need edging, fertilization, aeration, or leaf removal, our local pros have you covered. Book what you need, when you need it—all in one place.
Meet Our Done Right Guarantee
If it’s not right, we’ll make it right.
Your satisfaction is our priority. If a service doesn’t meet expectations, we’ll re-mow, fix the issue, or refund—no hassle, just peace of mind.
Contact info
9026 Newfield St, 28216, Charlotte, NC, United States
- 2157032430
Too much on your plate?
4.7
Excellent
77 reviews
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I like the services choosing what you…
I like the services choosing what you need on the app to get the job done and making it look nice. You have different people who are servicing you who are professionals at what they do..and that's great! Thank you!
30 March 2026
Unprompted review
Lawnstarter allows its users to be confronted
Lawnstarter automatically adds a tip if the service is 4stars or better. That is unacceptable, so I don't give 4 starts to avoid that.
They also allow their partner organizations to have access to the reviews and confront homeowners who used the service. I was sent rude messages from the company who mowed my lawn. They did an average job. This should not be allowed.
6 April 2026
Unprompted review
Reply from LawnStarter - Lawn Care Charlotte
Andrew, thank you for bringing this to our attention. Feedback like yours is incredibly valuable, and helps us understand where improvements are needed. We hear every concern you have raised, from the automatic tip feature to receiving unwanted messages. Every customer deserves to feel respected, and we want you to know that your comfort, and peace of mind matter deeply to us. We are eager to look into this further, and ensure that your concerns are properly addressed.
Our partner from a third-party remediation campaign will be reaching out to you shortly to go over the details of your experience, and find the best path forward. We truly hope to have the opportunity to turn this around for you.
James does a great job
James does a great job. My lawn has never looked better. I have used Lawnstarter for a couple of years now. James does not just do the job and leave he always rings the doorbell and let me know he is here and asks if there is any issues to take care of.
6 April 2026
Unprompted review
Grasses cut perfect.
Grasses cut perfect.
The mowing process smooth and pretty clean.
9 April 2026
Unprompted review
Reply from LawnStarter - Lawn Care Charlotte
That's what we like to hear, Daniel! A clean mow makes such a difference, and your feedback tells us we got it right. Looking forward to keeping your grass in great shape!
Highly recommend!
Highly recommend!
Im new to house living and had only lived in apartments before so was unprepared for the fine and citation I got for my lawn. I have no concept of what that even meant and since my lawn area is huge, could not do this alone.
Within 10 minutes of contacting LawnStarter, they had me feeling much more relieved, helped me determine a service rate and timing that didnt feel like I was being pressured and for a year the lawn people never missed a single appointment but always did phenomenal work
They proactively offered to temporarily postpone service in the winter months, something I hadn't even considered, and their system to reactivate services was incredibly simple.
The only reason I stopped services is because my boyfriend moved in and he has a lawnmower and will take over that.
9 April 2026
Unprompted review
Reply from LawnStarter - Lawn Care Charlotte
Daniel, thank you so much for sharing this wonderful journey with us! Going from receiving a citation with no lawn care experience to having a perfectly maintained yard for an entire year without a single missed appointment is exactly the kind of transformation we love to be a part of. Knowing our team made you feel relieved within the first 10 minutes, helped you find the right rate and timing without any pressure, and proactively suggested pausing service during winter months shows the level of care we truly aim to bring to every customer. We are so glad we could be there
for you during such a big transition and wish you and your boyfriend all the best. The lawn is in good hands and so are you. Thank you for trusting LawnStarter!
Always a great way to schedule all lawn…
Always a great way to schedule all lawn needs. It was hard to find someone reliable to come out weekly, Lawnstart made that easy and they helped me find the perfect lawn care professional.
8 April 2026
Unprompted review
Reply from LawnStarter - Lawn Care Charlotte
Sam, thank you so much for sharing this! Finding a reliable pro to come out weekly can be a real challenge and we are so glad LawnStarter made that easy and helped you find the perfect match. Easy scheduling and consistent, dependable service for all your lawn needs is exactly what we are here to deliver and we truly look forward to continuing to do just that for you!
Yard that needed hard working and value
Your company has hooked us up with a hard working employee that does more than he is paid for. He treats our yard just as he would his very own.
8 April 2026
Unprompted review
Reply from LawnStarter - Lawn Care Charlotte
John, thank you so much for sharing this! A hardworking pro who goes above and beyond what is expected and treats your yard with the same care and pride he would give his very own is exactly the kind of dedication we are truly proud of. Knowing he has made that kind of impression means everything to us and we will make sure he knows how much you appreciate everything he brings to every visit. Thank you for trusting LawnStarter!
Denise did a great job of showing up…
Denise did a great job of showing up early and cutting the lawn at the level we asked for. The clean up was great also.
8 April 2026
Unprompted review
Reply from LawnStarter - Lawn Care Charlotte
Cedric, thank you for sharing this! Showing up early, cutting the lawn exactly at the level you requested, and a great cleanup after every visit is exactly the attentive and professional service Denise takes pride in delivering. We will make sure she knows how much you appreciated every detail and we truly look forward to continuing to keep your lawn looking its best!
Excellent service very pleased
4 April 2026
Unprompted review
Reply from LawnStarter - Lawn Care Charlotte
Warren, glad the service hit the mark! We work hard to make sure things go smoothly, and it's good to know it showed. Really appreciate you leaving a review!
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY. THEY WILL NOT SHOW UP. Then they say they will just assign another pro to your account and then the second time no one shows. My lawn has not been cut in over a month, DO your self a favor and hire LOCAL.
4 April 2026
Unprompted review
Reply from LawnStarter - Lawn Care Charlotte
Will you fill out the information on this linkhttps://tinyurl.com/4bjhk5am, so that we may make contact? I look forward to assisting you and making this right. Hope to hear from you soon!
Good Company!!
It’s our second year using LawnStarter, because we love the service we get from Russell. Always greets you with a big smile and does a great job. Thank You Russell
27 March 2026
Unprompted review
Reply from LawnStarter - Lawn Care Charlotte
Nicky, thank you so much for sharing this! Two years in and Russell is still showing up with a big smile and delivering a great job every single time, that is the kind of dedication and warmth we are truly proud of. We are so glad he has made such a lasting impression and we will make sure he knows how much you appreciate everything he does. Thank you for continuing to trust LawnStarter and we look forward to many more years of great service for you!
Elliott does a great job on my lawn
Elliott does a great job on my lawn, and it doesn't take him long to finish.
27 March 2026
Unprompted review
Reply from LawnStarter - Lawn Care Charlotte
Donnetta, thank you for sharing this! A great looking lawn done efficiently is exactly what we strive for, and it sounds like Elliott delivers on both every time. We are so glad he has been taking great care of your lawn and we truly appreciate you recognizing his work!
Just doing a great job as usual
13 March 2026
Unprompted review
Reply from LawnStarter - Lawn Care Charlotte
Cathy, this made our day. "As usual" is exactly what we're shooting for - same solid work every visit. Thanks for noticing!
LawnStarter is a great service
LawnStarter is a great service, especially if you’re like me and don’t really know of too many lawn care companies. I’ve usually just cut my own grass, but I’m not sure if I keep doing that, as I’m developing several physical health issues. They use a GPS to measure your lawn and come up with a price. They are third party, so you’re obviously going to pay a little more than if you went straight to the source. However, they do have an app, so it’s really convenient to schedule and pay for your service(s). The guy they got to come out and do my yard did a really good job, especially considering it was raining. I was actually disappointed, because I didn’t think he would come by and would wait for it to clear up.
26 February 2026
Unprompted review
Reply from LawnStarter - Lawn Care Charlotte
Heather, we're happy the service worked out for you, especially with your health situation. You're right that going through us costs a bit more than booking direct, but the convenience and ease of the app seems to make it worthwhile for a lot of people. Your pro really went above and beyond cutting in the rain like that - that kind of dedication isn't something we take for granted. Hope your lawn stays looking sharp!
Our technician was outstanding
Our technician was outstanding. He was prompt, courteous and his communication with us was also outstanding. I highly recommend the service!
26 February 2026
Unprompted review
Reply from LawnStarter - Lawn Care Charlotte
Doug, that's great to hear! Our technician will be really happy to know you had such a good experience. Thanks for the recommendation and for taking the time to write this.
Mowing
Jarryd did a great job every time he came out to mow our lawn!
He would always show up earlier than expected. He would always get started right a way.
He would mow our front, back, side and around our goat pin. Then edge our 1/4 mile driveway.
He did an excellent job!
10 September 2025
Unprompted review
Reply from LawnStarter - Lawn Care Charlotte
Jarryd's going to love hearing this feedback! Sounds like he really took care of everything - from the goat pen to that long driveway. Being early and getting right to work is just how he rolls. Glad he kept your property looking good!
Quincy for the best lawn service ever
Quincy is meticulous when it come to doing my lawn. Whether he is trimming the grass or bushes, blowing the fallen leaves or hauling away debris, Quincy leaves my yard looking good!!
19 December 2025
Unprompted review
Reply from LawnStarter - Lawn Care Charlotte
Quincy takes real pride in his work - sounds like it shows! Thanks for noticing all the details he puts into making your yard look its best.
Awesome work
Awesome work ! And Billy was great! Very professional and yard looks amazing. I will be using Lawn Starter again!
18 September 2025
Unprompted review
Reply from LawnStarter - Lawn Care Charlotte
Billy's going to love hearing this! Glad he took good care of your yard and you're happy with how it turned out. Looking forward to working with you again!
Work was done with high quality and on…
Work was done with high quality and on time. Appreciate your job!
10 September 2025
Unprompted review
Reply from LawnStarter - Lawn Care Charlotte
Quality and timing - that's what we aim for every time. Thanks for letting us know we hit the mark!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.