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LawnStarter - Landscaping Chicago Reviews 52

TrustScore 4 out of 5

4.1

2058 W Coulter St, 60608 Chicago, IL, US


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See what reviewers are saying

Rated 5 out of 5 stars

What made my experience great at Lawnstarter is that I was introduced to professionals who take pride in what they are doing. Nowadays it is hard to find professionalism so I appreciated the presentat... See more

Company replied

Rated 5 out of 5 stars

We are not able to take care of a family member's lawn who passed away as we do not live near the property. We have had very good experience with LawnStarter for over a year now. Edward keeps me infor... See more

Company replied

Rated 5 out of 5 stars

This service was provided for my mother's home. She was so happy with the service. She appreciated how quickly and professionally they performed. She has called me everyday since thanking me for her b... See more

Company replied

Rated 5 out of 5 stars

Lawnstarter offers a variety of convenient services. I love the ease the scheduling and the ability to customize the frequency of our mowing. Our yard always looks great and it's affordable. I highly... See more

Company replied


Company details

  1. Lawn Care Service

About LawnStarter - Landscaping Chicago

Written by the company

LawnStarter makes lawn care easy and stress-free. Whether you're balancing work, family, or time away from home, our platform helps you book reliable, affordable lawn services from trusted local professionals. Get a free, instant quote online—no spam calls. Manage everything through our app and enjoy a well-kept yard without the hassle. Rated highly for convenience and quality, LawnStarter gives you back your time while ensuring your lawn always looks its best. Read our reviews and see why thousands trust LawnStarter for weekly mowing, seasonal cleanups, and more.

More Than Just Lawn Mowing

Written by the company

From seasonal cleanups to shrub trimming—we do it all.
LawnStarter offers a full suite of lawn care services to keep your yard looking great year-round. Whether you need edging, fertilization, aeration, or leaf removal, our local pros have you covered. Book what you need, when you need it—all in one place.

Meet Our Done Right Guarantee

If it’s not right, we’ll make it right.

If it’s not right, we’ll make it right.
Your satisfaction is our priority. If a service doesn’t meet expectations, we’ll re-mow, fix the issue, or refund—no hassle, just peace of mind.

Contact info

  • 2058 W Coulter St, 60608, Chicago, IL, United States

  • 2157032430

Too much on your plate?

Let us handle the lawn—so you have one less thing to worry about.

4.1

Great

TrustScore 4 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 86% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Professional & Pride in Work

What made my experience great at Lawnstarter is that I was introduced to professionals who take pride in what they are doing. Nowadays it is hard to find professionalism so I appreciated the presentation.

27 October 2025
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Reply from LawnStarter - Landscaping Chicago

You're right - finding people who actually care about doing good work is getting harder these days. Really glad we could connect you with pros who still take that seriously. Thanks for the review!

Rated 1 out of 5 stars

Very bad customer service it's a…

Very bad customer service it's a complete scam they keep skipping the servers over and over again and they're not sorry for it if you get tickets from your Association they won't even cover it

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Professional and quick

This service was provided for my mother's home. She was so happy with the service. She appreciated how quickly and professionally they performed. She has called me everyday since thanking me for her beautiful yard.

2 July 2025
Unprompted review
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Reply from LawnStarter - Landscaping Chicago

Nothing beats hearing that a customer's mom is calling every day to say thanks! Your mother sounds lovely, and we're just happy we could make her yard look as good as she deserves. Knowing she appreciated how our team handled everything professionally makes our day. Hope she continues to enjoy her beautiful outdoor space!

Rated 5 out of 5 stars

Two thumbs up

Lawnstarter offers a variety of convenient services. I love the ease the scheduling and the ability to customize the frequency of our mowing. Our yard always looks great and it's affordable. I highly recommended them for any lawn care needs.

17 May 2025
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Reply from LawnStarter - Landscaping Chicago

We're happy to hear that you find our services convenient and easy to use, Brittany. It's great to know you appreciate the customizable scheduling and affordable prices. Thank you for recommending us!

Rated 1 out of 5 stars

STAY FAR AWAY !

The concept is good.THE APPLICATION IS TERRIBLE. I attempted to reschedule my service 72 hours prior to service and told me I was within the 48 hours and that isn't possible. (72 hours is not within a 48 hour window). due to this issue I reached out to the provider directly which is instructed by error message in the application, trying to reschedule and get him the information to my new home.( The application doesn't allow to easily change your home address). The provider never responded. Lawnstarters then quietly appointed a new service provider to my house without my knowledge to complete the service and charged me for it. They essentially charged me to cut someone else grass because the new provider showed up to the wrong house. When I reached out to Lawnstarters I was told there isn't anything they could do and had the audacity to ask me if I wanted to fix the problem by paying for an additional service at the correct address. I WILL NEVER USE THESE GUYS AGAIN NOR WILL I RECOMMEND THEM TO ANYBODY.

1 March 2025
Unprompted review
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Reply from LawnStarter - Landscaping Chicago

Thank you for letting us know about your concern, Zachary. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We'll be in touch shortly to explore the options available to address your concerns and ensure your satisfaction.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, very easy to work with, outgoing and very respectful. highly recommend to everyone.

31 October 2024
Unprompted review
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Reply from LawnStarter - Landscaping Chicago

Hello! Thank you for your review, Usman! We are very happy to hear that you are satisfied with the service and are spreading the word about it. We appreciate your feedback and we look forward to serving your lawn for many years to come!

Rated 5 out of 5 stars

Great job!

Shaun did a great job and was very professional! Highly recommended

30 October 2024
Unprompted review
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Reply from LawnStarter - Landscaping Chicago

Seeing that you had a 5-star experience is the best thing we could hope for! Your review means a lot to us, Jim. Thank you for choosing LawnStarter. We look forward to serving your lawn for many years to come!

Rated 5 out of 5 stars

These guys came a day early which I…

These guys came a day early which I really appreciated cause the yard looked good after they left.

11 September 2024
Unprompted review
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Reply from LawnStarter - Landscaping Chicago

We’re so grateful that you took the time to share your feedback with us, Trahern. It’s our pleasure to serve customers like you. Have a wonderful day!

Rated 5 out of 5 stars

William did an Amazing job on my yard

William did an Amazing job on my yard

18 July 2024
Unprompted review
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Reply from LawnStarter - Landscaping Chicago

Thanks for sharing your positive review of our providers, Tomika. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing and growing as a company.

Rated 5 out of 5 stars

On time, listened to our needs, great job!

The crew from LawnStarter showed up on time and took a walk around the house to get a sense of the job ahead. Since this was their first time with us (and us, them) they wanted to make sure of our expectations and needs.

Vinisha and her husband, B (sorry, I don't recall his name...my bad) then began work efficiently and professionally. The resultant work looked great. The lawn was cut to the proper height, edges carefully trimmed, and everything cleaned up before they left.

They also trimmed a few shrubs and they looked so much better afterwards.

This was our first time with this company and crew. We will definitely continue with these folks.

11 July 2024
Unprompted review
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Reply from LawnStarter - Landscaping Chicago

It’s great to hear that you had a positive experience with LawnStarter, Terry. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

Rated 5 out of 5 stars

Larissa is very thorough!

Larissa is very thorough, and my place is looking great!

5 July 2024
Unprompted review
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Reply from LawnStarter - Landscaping Chicago

We are grateful for your review, Lori! You inspire us to achieve more!

Rated 5 out of 5 stars

Green Green Grass of Home

Thomas came at the appointed time to give my yard a much needed cut. He did a nice job and took away the grass trimmings.

9 June 2024
Unprompted review
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Reply from LawnStarter - Landscaping Chicago

We are grateful for your review, Ab! You inspire us to achieve more!

Rated 3 out of 5 stars

he did a good work but he left some herb next to the porch…

he left some herb next to the porch without cut.....

3 June 2024
Unprompted review
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Reply from LawnStarter - Landscaping Chicago

I’m sorry that you feel you had a less than 5-star experience with our company, Maritza. We will be reaching out to you soon as we would love to talk more about your experience and our solutions to your concerns. Thank you!

Rated 5 out of 5 stars

Lawn cutting you can rely on.

This is the first time I’m using the services of Lawn Starter. I wasn’t sure if this service would follow through with what they promised but they did. They found Jacob for me. Jacob notified me of when he would commence his lawn cutting services. Jacob was on time and cut the lawn the way I had asked for it to be cut! He’s also been receptive to additional items I requested of him. I look forward to working with Jacob over the next several years!

25 May 2024
Unprompted review
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Reply from LawnStarter - Landscaping Chicago

Hello, Daniel. Just wanted to let you know how much your review means to us here at LawnStarter. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope you will have an amazing day!

Rated 5 out of 5 stars

My lawn looks beautiful

My lawn looks beautiful. Thank you, Kevin.

12 May 2024
Unprompted review
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Reply from LawnStarter - Landscaping Chicago

It’s great to hear that you had a positive experience with LawnStarter, Coy. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

Rated 5 out of 5 stars

John did a great Job

John did a great Job, very efficient

5 May 2024
Unprompted review
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Reply from LawnStarter - Landscaping Chicago

Thank you so much for the time to share your experience at LawnStarter, Howell Family. We take pride in knowing our customers are happy with their lawn mowing experience.

Rated 5 out of 5 stars

Nicely done lawn mowing work at Hazel…

Nicely done lawn mowing work at Hazel Crest IL. 5stsr rating to Joshua and team.

24 April 2024
Unprompted review
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Reply from LawnStarter - Landscaping Chicago

On behalf of all of us at LawnStarter, I would like to thank you for sharing this great review about our services! We are thrilled that you enjoyed your experience, Vrajesh.

Rated 5 out of 5 stars

An honest, and decent job.

The service provider arrived, and completed the tasks in a timely manner, and was helpful in pointing out that an area of my backyard could not be mowed, due to overgrowth vegetation, roots, and stumps, which we'll have to have a different service remove, before that area can be mowed in the future.

The front and back lawns which the provider was able to mow look much better, now.

12 April 2024
Unprompted review
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Reply from LawnStarter - Landscaping Chicago

I’m happy to hear that our team provided you with excellent service, Thomas. I’ll make sure that they receive your feedback. I’m sure it will make their day!

Rated 5 out of 5 stars

Great

It was easy to book in - the service was fast and our grass looks great

8 April 2024
Unprompted review
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Reply from LawnStarter - Landscaping Chicago

Thank you so much for the time to share your experience at LawnStarter, Alexandra. We take pride in knowing our customers are happy with their lawn mowing experience. Please reach out to our customer support at hello@lawnstarter.com so they can assist you with your LawnStarter accounts. Thanks!

Rated 5 out of 5 stars

Love the pros they paired me with

Love the pros they paired me with! They were timely, personable, professional and affordable. I am happy with the service and plan to continue to use them.

1 April 2024
Unprompted review
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Reply from LawnStarter - Landscaping Chicago

I’m happy to hear that our team provided you with excellent service, Michelle. I’ll make sure that they receive your feedback. I’m sure it will make their day! Thank you!

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