Lawhive Reviews 

2,821
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and efficient legal service, noting that professionals are approachable, patient, and exceptionally helpful when explaining complex procedures. People consistently point out the smooth digital portal and reassuring support provided throughout their transactions. Some reviewers were not happy with communication, mentioning significant delays, unresponsiveness, and difficulties getting timely updates on their matters. A few consumers also experienced prolonged waiting times, unresponsive lawyers, and a lack of proactive follow-ups regarding their case progress. Additionally, a small group of users noted issues with lawyers going missing or failing to handle basic tasks effectively.

What people talk about most

Staff

Customers expressed great satisfaction with the staff, noting they were professional, knowledgeable, and... See more

Service

People report high satisfaction with the professional service received, highlighting excellent communication... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently noting that advisors are responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lawhive has been truly wonderful and still is in supporting me in every aspect. Truly helpful in every way. Always there ready to support, always fast to respond with accurate statements, makes y... See more

Rated 5 out of 5 stars

I am so pleased I used Lawhive to sell my business. Not only was the fixed rate an excellent deal, but the lawyer assigned to my case, Geoffrey Caesar, was just excellent and I felt I couldn't have h... See more

Company replied

Rated 5 out of 5 stars

Great service from Madrussar. Always available when I needed advice. Guided me through a difficult tenant eviction process. Knowledgeable and reliable, he made sure I went through all the right steps... See more

Rated 5 out of 5 stars

From the first phone call I was treated with respect and had everything explained to me without any pressure to proceed with the service offered . When I decided to move forward Paulette instilled con... See more

Company replied


Company details

  1. Legal Services

Written by the company

Lawhive is the modern law firm delivering responsive and professional legal help with transparent pricing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(2,821)

1,015 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Experience

Our assigned legal expert Arif Anwar was very knowledgable and unfailingly prompt, efficient and even patient when required. The original quote for legal advice taking us to the notice of action stage was excellent value for money and we are continuing to consult with Arif on the second stage of our legal action.

6 August 2026
Unprompted review
Rated 3 out of 5 stars

Still dealing with my transaction

Still dealing with my transaction. Hoping to complete next week, let’s hope they can push that through. I will write a full review once completed.

3 August 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Lois,

Thank you for your review. We understand that the process is currently underway and aimed for completion at the end of next week. We are in touch with you privately on our efforts to make this happen and will continue to update you there. We look forward to your full review once this has concluded!

Kind Regards,
Elliott

Rated 5 out of 5 stars

Terry Spyris at Lawhive is fab!!!

Terry Spyris at Lawhive is professional, kind, generous with his time and responds quickly to emails.
I would recommend him and Lawhive.. I couldn’t be happier with the 5 star service they provided.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Madrussar

Great service from Madrussar. Always available when I needed advice. Guided me through a difficult tenant eviction process. Knowledgeable and reliable, he made sure I went through all the right steps.
He was reassuring and sympathetic including when I needed an advocate for court. I would highly recommend his services.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Initial support is excellent

Initial support is excellent. Alice contacted me to provide a quote for my needs and was supportive with all my enquires over the email .
Hoping for the smooth process with a solicitor.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Our house purchase

Hi we have just purchased a property with Ishrat Khan , he was very good at explaining things and very good with his response to any queries we had and he made things very clear also, which was very helpful as it's the first time we have used a on-line Lawyer .We would highly recommend Ishrat Khan and Lawhive .

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Paulette was exactly what I needed

Paulette was exactly what I needed. A calm, empathetic ansd professional guiding hand through very trying circumstances. Everything was made very clear, the process explained and expedited efficiently with excellent communication thoughout, something I especially valued . 100% all round quality service from her and her assistant Char Lee. Thank you.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

As a elderly person i was really…

As a elderly person i was really worried as it seemed a lot was done on line and seeing the words down load and copy i was terified but i shouldn't have worried lawhive were so helpful they made what i thought would be a nightmare into a dream thank you lisa elizabeth banks for your patience will highly recommend you and lawhive my best wishes Rita smith

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Nichola Gordon-Jones was absolutely amazing!

Nichola Gordon-Jones was absolutely amazing - extremely empathetic, supportive and efficient. She managed my complex case with utmost professionalism and fought for what we wanted in the case. I highly recommend her.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

The service I received was exceptional

The service I received was exceptional, I dealt with a lady called Grace, she knew what she talking about, kept me upto date at all times , it was easy to contact lawhive, I am pleased I went with lawhive and I recommend them
For an easy process from start to finish.

23 July 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Gail,

Thank you for choosing Lawhive and for taking the time to share your experience. We pride ourselves on making legal support approachable and hassle-free, so it's great to know Grace provided knowledgeable, reliable support throughout your entire case. Thank you again for your kind words and recommendation!

Kind Regards,
Elliott

Rated 5 out of 5 stars

First time getting Legal advice - Employment

It was first time ever getting legal advice for my situation. But am so glad to have stumbled across Lawhive's office and saw their info. The reviews are great so I messaged with quote where Alice messaged me back and forwarded me to their employment law specialist; Ritu Patel.
From there, Ritu has been amazing and looked after me every step along the way with expertise, empathy and patience. All to ensure got best outcome possible. So I'm very greatful and highly recommend Ritu and her team. will be in touch if ever need legal advice again

23 July 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Andrew,

Thank you so much for taking the time to leave us such a wonderful review! Seeking legal advice for the first time can feel daunting, so we're really glad you stumbled across Lawhive and that Alice got you connected with the right specialist so quickly.

Ritu is fantastic, and it's brilliant to hear how much empathy, patience, and expertise she brought to your employment case to secure the best possible outcome. We appreciate your recommendation and look forward to supporting you again if you ever need us.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Legal matters made easy

Great communication, kept me updated via a secure portal, emails and docs all one one place, so easy to look back & save trawling through emails relevant to the matter in hand.
Will use again ,I recommend this company :-)

20 July 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Richard,

We really appreciate you sharing your experience with us. Keeping communication clear and having all your paperwork in one accessible location is something we place a lot of value on, so it's wonderful to know it saved you time and hassle.

Thank you so much for recommending Lawhive and for trusting us with your legal matter!

Kind Regards,
Elliott

Rated 5 out of 5 stars

Always available to support me

Always available to support me. Moshe goes above and beyond.

22 July 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Dash,

Thank you for your review! We truly appreciate it and will ensure your comments are passed on to Moshe.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Excellent customer service

A very clear, straighforward and pragmatic experience where all terms were demystified and legal implications for my pre-nup fully explained. Nichola's approach is fully client service- focused rather than a knowledge "dump" and I've come away feeling confident and happy with the process. I highly recommend this service.

21 July 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Lynne,

Thank you for taking the time to share your feedback. Pre-nuptial agreements can sometimes feel daunting, so it's brilliant to hear that Nichola took a pragmatic approach to explain all the legal implications clearly!

Ensuring our clients feel confident and empowered rather than overwhelmed by a knowledge dump is exactly what we strive for. I'll make sure Nichola receives your lovely feedback.

Kind Regards,
Elliott

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