Lawhive Reviews 

2,821
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and efficient legal service, noting that professionals are approachable, patient, and exceptionally helpful when explaining complex procedures. People consistently point out the smooth digital portal and reassuring support provided throughout their transactions. Some reviewers were not happy with communication, mentioning significant delays, unresponsiveness, and difficulties getting timely updates on their matters. A few consumers also experienced prolonged waiting times, unresponsive lawyers, and a lack of proactive follow-ups regarding their case progress. Additionally, a small group of users noted issues with lawyers going missing or failing to handle basic tasks effectively.

What people talk about most

Staff

Customers expressed great satisfaction with the staff, noting they were professional, knowledgeable, and... See more

Service

People report high satisfaction with the professional service received, highlighting excellent communication... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently noting that advisors are responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lawhive has been truly wonderful and still is in supporting me in every aspect. Truly helpful in every way. Always there ready to support, always fast to respond with accurate statements, makes y... See more

Rated 5 out of 5 stars

I am so pleased I used Lawhive to sell my business. Not only was the fixed rate an excellent deal, but the lawyer assigned to my case, Geoffrey Caesar, was just excellent and I felt I couldn't have h... See more

Company replied

Rated 5 out of 5 stars

Great service from Madrussar. Always available when I needed advice. Guided me through a difficult tenant eviction process. Knowledgeable and reliable, he made sure I went through all the right steps... See more

Rated 5 out of 5 stars

From the first phone call I was treated with respect and had everything explained to me without any pressure to proceed with the service offered . When I decided to move forward Paulette instilled con... See more

Company replied


Company details

  1. Legal Services

Written by the company

Lawhive is the modern law firm delivering responsive and professional legal help with transparent pricing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(2,821)

1,015 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dawn and Laura

Dawn and Laura, provided a fast, efficient and well communicated service against tight deadlines. Many thanks both!

1 May 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Nick,

Thank you for your kind words and review! It's great to see how efficiently your case was completed for you.

Kind Regards,
Elliott

Rated 5 out of 5 stars

I have dealt with two solicitors

I have defat with two solicitors, one for property leases and one for sale of properties, with have been excellent, Much easier than appointments and phone calls.

1 April 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Sue,

We appreciate you taking the time to leave this review. It's wonderful to know that our platform made managing both your property lease and sale so much easier than navigating traditional phone calls and appointments. Our goal is to connect you with top-tier professionals who make the process seamless. Thank you so much for choosing Lawhive!

Kind Regards,
Elliott

Rated 5 out of 5 stars

Charlie did a sterling job

Charlie did a sterling job. I can highly recommend him.

15 May 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Helen,

It's excellent to see that Charlie went above and beyond for you on your case. Thank you for the kind recommendation!

Kind Regards,
Elliott

Rated 5 out of 5 stars

These give a good service.

These give a good service and I would recommend this firm to anyone wanting a fare price and they give a prompt service as well, I would definitely use again should the need arise.

15 May 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Paul,

Thank you for your kind words and review! We're glad we were able to help both efficiently and for a fair price that worked for you. We'd be happy to help again should you need us.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Esther has been absolutely wonderful…

Esther has been absolutely wonderful throughout the sale of my property. She has been patient & informative throughout, and has explained every step of the journey.

15 May 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Jo,

It's lovely to hear how supportive Esther has been throughout your conveyancing process! Thank you for sharing this with us within your review.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Excellent help

Excellent help, advice in landlord and tenant matters. Able to respond quickly to get job done.

15 May 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Mark,

Thank you for your kind review of your time with Lawhive. We're so glad we could help!

Kind Regards,
Elliott

Rated 5 out of 5 stars

I can’t recommend Danny enough

I can’t recommend Danny enough. We had every curve ball thrown at us along our way and there wasn’t anything he couldn’t/didn’t sort. The communication throughout the process was second to none and if we ever need this service again I wouldn’t go anywhere else. Thank you again 🙏

6 May 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Alice,

Thank you for sharing such a great review of your time with Danny. We understand that legal journeys can often throw up unexpected challenges, so hearing that there wasn't a single issue he couldn't resolve is wonderful.

Providing top-tier communication is a huge priority for us, and knowing you wouldn't go anywhere else next time is the highest compliment we could receive! Thank you again for your trust and support.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The team was professional, responsive, and delivered exactly what was promised. Highly recommended

14 May 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Naziya,

Thank you for your review and recommendation! We're glad we could provide a service that delivered the whole way through.

Kind Regards,
Elliott

Rated 5 out of 5 stars

EXCELLENT SOLICITORS

This company have left no stone unturned, everything I’ve instructed them to do they have done with great professionalism.
I would 100% recommend them

13 May 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Lisa,

Thank you for sharing your experience with Lawhive with us! It's excellent to see how your case completed with such thorough efficiency. Thank you for your kind recommendation.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Muhammad Adnan Aslam has been very…

Muhammad Adnan Aslam has been very supportive and efficient throughout the process of eviction. He had to deal with several problems that were caused by other parties involved in this case and always provided a solution.
I would highly recommend Lawhive and Mr Aslam in particular.

13 May 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Susan,

We really appreciate your kind words! Dealing with obstacles caused by other parties can make legal matters feel overwhelming, but ensuring our clients feel supported and see efficient results is exactly what we strive for.

It's wonderful to hear how highly you recommend Lawhive and Mr. Aslam. Thank you for choosing us to help navigate your eviction case.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Regina & Jessica were professional and…

Regina & Jessica were professional and good. They took ownership of the case to solve bumps on the way and succeeded. Tx

12 May 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi L,

It's brilliant to see how Regina and Jessica were able to push your case forward despite a few bumps in the road. Thank you for sharing your experience with us!

Kind Regards,
Elliott

Rated 1 out of 5 stars

So far very poor and unprofessional service

I was initially told that the work would be completed within 6 weeks, but this target has been completely missed. The delays have been unacceptable and poorly managed throughout.

The lawyer assigned to my case was extremely disappointing. He appeared unable to properly interpret a Title Deed and then produced a legal document that was riddled with errors. I raised these issues promptly, yet 19 days later I am still waiting for any response.

I was then assured that a new lawyer would be assigned within 48 hours. A week has now passed and no replacement has been provided.

Overall, this experience has been frustrating and unprofessional. The lack of communication, missed deadlines, and poor quality of work make it impossible to recommend this service.

2nd June 2026
Despite several emails and repeated assurances that I would receive a response within 24 hours (or sooner), I can confirm that I have not received any substantive reply from Lawhive.

It has now been over three months since I instructed Lawhive, and my legal work remains incomplete. This level of delay is wholly unacceptable, particularly given the commitments that have been made regarding response times and progress updates.

I would be grateful if Lawhive could provide an immediate update on the status of my matter, together with a clear timescale for completion of the outstanding work.

5 May 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Antony,

Thank you for providing us with your review. We would like to sincerely apologise for the experience you’ve had; it is clear that on this occasion, we fell short of the professional standards we set for ourselves.

Missing the estimated timeframe target and providing a document that required correction is not the level of service we aim to deliver. Furthermore, the communication breakdown you described is unacceptable, and we are currently reviewing our internal processes to ensure this doesn’t happen to other clients.

I am pleased to confirm that your case has now been successfully reassigned to a new solicitor. We are committed to ensuring that the remainder of your legal matter is handled with the diligence and technical accuracy you expected from the start.

Our support team is on hand and would welcome the opportunity to discuss your concerns further in private to see how we can best support you moving forward. We value your business and we wish you the very best of luck with the successful resolution of your case.

Best regards,
Elliott

Rated 4 out of 5 stars

Very professional

Very professional

13 May 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi John,

Thank you for your review, we truly appreciate it!

Kind Regards,
Elliott

Rated 5 out of 5 stars

J Lynch Lawhive

J Lynch

Really apprecaited all her Professional Help in my property sale and Purchase,
Thankyou

13 May 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi D,

Thank you for your kind review, we're glad we could provide the right services for you!

Kind Regards,
Elliott

Rated 5 out of 5 stars

Lisa my lawyer has been proactive…

Lisa my lawyer has been proactive throughout dealing with the sale of my property plus helped with a complicated lease situation. Would highly recommend . Thankyou

13 April 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Michelle,

Thank you for sharing your experience with us. It's always lovely to see efficient action and results from a complicated legal case so we're glad we could deliver on this!

Kind Regards,
Elliott

Rated 1 out of 5 stars

This company has been a total shambles

This company has been a total shambles. No response from phone calls and protracted delays in response to email. To the point that we were unsure anyone actually worked there. Information when it was extracted was drip fed, each time followed by another long period of silence. This should have been the most simple of transactions with all parties in total agreement, and yet it appears to be beyond their capabilities. My advice, never use this organization unless you have no other option. Beware the company that asks for money in advance!

12 May 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Dear Sharon,

Thank you for taking the time to speak with me on the phone.

As discussed, we have now been in contact with your son, and a senior solicitor has taken over conduct of the matter to assist in progressing the case as efficiently as possible.

As your son is our client, we are unfortunately unable to discuss the details of the matter directly with you. However, please be assured that our support team remains in contact with him regarding ongoing updates and next steps.

We appreciate your concerns and thank you for your understanding.

Kind regards,
Regina, Lawhive

Rated 5 out of 5 stars

Would recommend law hive!

My solicitor emete has been incredibly helpful,vast knowledge and helped me receive the outcome I deserved
Would recommend highly

7 May 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Russel,

It's great to hear how well Emete was able to go through your case and reached the best outcome for you! Thank you for your kind recommendation.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Quick response

Quick response
Good communication
Took pressure off of us
I would highly recommend law-hive legal ltd

11 May 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Margaret,

Thank you for your kind review and high recommendation. We truly appreciate it and hope you'll use us again if ever needed!

Kind Regards,
Elliott

Rated 1 out of 5 stars

Transfer of money didn't happen on day of sale

Everything was fine with the paperwork until Lawhive Legal didn't pass on the money from the sale for 24 hours. This was enormously stressful and we only received a generic "apologies for any inconvenience" email. We were promised the money would be transferred in 2 hours on the day of sale but no one checked.
Very disappointing

30 April 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi,

Thank you for taking the time to leave a review, but I am very sorry to hear this.

I have requested more information through Trustpilot so we can identify your case and investigate this further. I look forward to hearing back from you.

Kind Regards,
Rachel

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