Lawdepot Reviews 

202
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

SCAM!!!! We tried this company for a legal document. We signed up for a 7 day trial. After deciding we did not need to continue with a subscription we canceled. They apparently canceled the 7.99 s... See more

Rated 1 out of 5 stars

Typical legal firm. Offers 'free' document writing service but after filling in the form for 15 minutes it only then becomes evident that you have to give your credit card details and then cancel the... See more

Rated 1 out of 5 stars

Avoid lawdepot.com. Their advertised "free" option for (e.g.) a house lease does not exist, and the subscriptions were overpriced for what little you might obtain. I believed their advert stating a... See more

Rated 1 out of 5 stars

Be careful even if you thought you had not signed up and took the trial 1 week to see if useful. (It wasnt) Turns out that you are automatically charged monthly till you formally cancel. Basically ste... See more

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1.9

Poor

TrustScore 2 out of 5

202 reviews

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1.9

All reviews

(202)

31 reviews in the last 12 months

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Rated 1 out of 5 stars

Time Will Tell!

Went for a 7 day free trial to create a tenancy agreement. Day after I made one the website was down for coincidentally 7 days so I couldn't login to cancel the subscription.
It said on the site, "don't worry, no credit card payments will be taken during this time"
On the 7th day the site came back but when I logged in to cancel they had already taken the money.
I've emailed them so time will tell if it's an honest company and they refund the money, if so I will change the review.

14 July 2024
Unprompted review
Rated 1 out of 5 stars

Scam

I subscribed in April for a download and cancelled immediately next day. I noticed today through my paypal that i have been wrongly charged for three months. Tried calling the company on number provided and got a voicemail saying number recorded was spam. Website down. Guess i have been mugged off. Others be aware this is obviously a scam

12 July 2024
Unprompted review
Rated 1 out of 5 stars

I’ve been scammed too

I’ve been scammed too! Noticed recently this company has been charging me for months. When i contacted them they said i should have cancelled the service within a week as i used it for a free tenancy agreement. I never signed up to them and have had zero service from them to cancel. What can they show they have provided for the £33 a month? I have contacted paypal and my bank! AVOID AVOID AVOID

5 July 2024
Unprompted review
Rated 1 out of 5 stars

Fraud Alert

Filled in a form and tried to pay the hidden charge of £29.99 to download the form. Transaction did not go though and my bank got in touch immediately. My card has been compromised and I will have to wait for a new one. Do not use this site.

3 July 2024
Unprompted review
Rated 1 out of 5 stars

Unfortunately I set up a subscription…

Unfortunately I set up a subscription with this company. I only received 1 email in the 2 years I was with them which went to spam. After 23 payments and no service from them they would only refund £33 this is extremely poor customer service, they could have been more discretionary with their refund- no customer care. Do not subscribe to this company

24 June 2024
Unprompted review
Rated 1 out of 5 stars

Try the Government website for documents first!

I needed a tenancy document so panicked and went to the first company i found on line. I tired the free on line trial but nothing came up so i decided to go for the 12 months trial at £6 a month. They took the whole amount and i have been unable to upload the document which in the end i got free from the government site. I cancelled my subscription and got an email to confirm the cancellation. I just wish i had checked with Trust pilot! I am £84 down now.

30 May 2024
Unprompted review
Rated 5 out of 5 stars

Great site,have used the free trial an…

Great site,have used the free trial an received my documents and then cancelled before the 7 days were up,just remember to cancel,as loads of bad reviews here saying company has taken money out after the 7 days!!it states this when you sign up for free trial,that's on you not the company ;) great selection of legal documents! Highly recommend!!! Currently now use the site on a monthly subscription.

11 May 2024
Unprompted review
Rated 5 out of 5 stars

Positive experience. No pressure cancelation

I signed up for the one week free trial and cancelled before the week expired. This was the easiest cancelation I've ever done...No pressure or forcing me to chat with an agent.

They charged me nothing for the privilege and gave me the documents I requested.

I would definitely use this site again and pay for a subscription if I need more legal advice!!

19 May 2024
Unprompted review
Rated 1 out of 5 stars

This company is a total scam - AVOID!!!!!

This company is a total scam - don't go near them. They have charged me £165 so far without my knowledge and when i spoke to them on chat they cut the chat instead of dealing with my query.
Do not go anywhere near them - they need to be shut down. Reading the other reviews it would appear I'm not alone.

22 February 2024
Unprompted review
Rated 1 out of 5 stars

Very poor contract

My landlord used this company (would have thought he’d have properly used a solicitor) for a tenancy agreement. When both the CAB and a legal advisor looked at it they were appalled at the content (lack of) and shoddy way it was written.

1 February 2024
Unprompted review
Rated 1 out of 5 stars

Disgusting

Disgusting.

Scam. Avoid. Same as other reviews. Signed up with little to no indication of a paid subscription service. Totally disgusting scam.

30 January 2024
Unprompted review
Rated 1 out of 5 stars

'Misleading'

'Misleading' - you go through 30 minutes filling in all the details and then get hit with subscribe (albeit with a cancellation option in limited time) before you can get access to the form you expected. Should be more honest and open at the outset instead of gathering all the information and then try to get the money from you.

24 January 2024
Unprompted review
Rated 1 out of 5 stars

Spammer

Spammer. Identity faker. I regularly receive spam using this lawdepot.co.uk as a link behind the button "keep my same login access". Be warned

18 January 2024
Unprompted review
Rated 5 out of 5 stars

No Issues Here…Full Refund as Promised.

I have read a lot of very negative reviews regarding the "Free Trial" cancellation and the subscription fee still being deducted.
This happened to me, I cancelled within the 7 days and was sent confirmation, but LawDepot still deducted the £33.
I comtacted them to complain, providing in the email all the details and confirmation. Tina responded very politely, to promptly informed me that a FULL refund had been actioned and I would recieve this within 5 working days.
This cleared my bank today as promised. Thank you kindly to Tina.

9 January 2024
Unprompted review

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