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Lava Art Cosmetic Reviews 1,124

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TrustScore 4.5 out of 5

4.7

Cosmetics Store
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Review summary

Created with AI, based on recent reviews

Considering 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality, natural finish, and ability to cover imperfections without feeling heavy. Many people appreciate the excellent customer service, noting quick response times and helpful, polite interactions. However, some customers experienced issues with product suitability, finding the color off or the product pilling on their skin. A few others mentioned dissatisfaction with customer service, citing slow responses or unresolved issues, particularly concerning returns or delivery problems.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers express satisfaction with the product... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the excellent and quick... See more

Quality

Clients share positive opinions on quality, with many praising the products for being gentle on sensitive... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and very good... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vert good product, it is not full coverage (for those who expect tattoo coverage), it quite well cover blemishes (except big bumps, obviously). Gives natural glowing skin look. My favorite on the mark... See more

Rated 5 out of 5 stars

Lava Art Cosmetics Support works very smoothly. This time it was France who helped me; quick feedback and I got exactly what I was asking for. Overall the company is reliable with the deliveries and... See more

Rated 5 out of 5 stars

Super duper, awesome, wonderful and perfect treatment from LavaArt costumer service - as always! 🫶💖 I’ve been a costumer for over 5 years and I’ve ALWAYS been extremely pleased with how fast t... See more

Rated 5 out of 5 stars

Glow cushion is the best foundation for me. İt covers without looking heavy, and gives a nice and subbtle glove. The support system is good and if you follow the link you get after ordering, it's easy... See more

Company details

  1. Cosmetics Store

Written by the company

Hello, thank you for considering to review us. __________________________________________ If you have a good experience we would love that you share with others. __________________________________________ If you dont have a good experience - We would love to get a chance to fix this. __________________________________________ Please contact us on support@lavaart.com so we can help you.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 92% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Reliable and good

Great product, been using it for years and customer service is always fast, helpful and accommodating.

7 November 2025
Unprompted review
Rated 3 out of 5 stars

I recently used Lava Art Cosmetics

I recently used Lava Art Cosmetics, and I'm pleased with the items overall. The foundation gives the complexion a really natural, healthy glow without being oily or heavy, and it feels light on the skin. Additionally, I value that their goods are vegan and cruelty-free, which is a huge plus for me.

26 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing costumer service

Amazing costumer service, it's always a pleasure to speak with them.
France has been very helpful to help and inform me about my order.
Thank you for a service you can barely find these days 🤍🤗🌸

23 October 2025
Unprompted review
Rated 5 out of 5 stars

A very good product

A very good product. I have used Lava art cushion for some time and it is a very nice foundation, it covers very well, is lightweight on the skin and i did find a colour which suited my skin tone. I have rosacea and it covers even that.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Love this make up

Love this make up. My emails were answered promptly due to an out of stock item. Gladys was amazing , very helpful. I highly recommend this gorgeous make-up.

6 October 2025
Unprompted review
Rated 4 out of 5 stars

Helpful

The product was ok, but going forward it is a bit too expensive given how much product you get. Too bad though because I love the makeup case 🥲 costumer service was quick and painless. Did exactly what I asked. Took 5 minutes. Maybe I'll come back if you lower prices a bit. 😊

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I tried the product and it seems very good, but found out it was not for my skin. They were incredibly helpful and cancelled my subscription right away. Great customer service and definitely a good product.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Glow cushion - the best foundation

Glow cushion is the best foundation for me. İt covers without looking heavy, and gives a nice and subbtle glove. The support system is good and if you follow the link you get after ordering, it's easy to manage the subscription.

16 September 2025
Unprompted review

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