Laura Geller Beauty Reviews 20,528

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, particularly the makeup, noting that items are effective, easy to apply, and feel lightweight on the skin. Many appreciate the natural finish and how well the products blend, making them suitable for various skin types and ages. The user experience, from ordering to product application, is frequently highlighted as positive and straightforward. However, some people experienced issues with their orders and delivery services, with a few mentioning delayed shipments or receiving incorrect or broken items. There were also occasional reports of products not performing as expected, such as foundations not providing sufficient coverage or causing allergic reactions, and some customers found certain products lacked pigment or did not match online descriptions.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the high quality and effectiveness... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the makeup and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the ease of ordering,... See more

Delivery service

Consumers have mixed experiences with delivery services. Many customers praise the fast delivery, with some... See more

User experience

People report positive experiences with user experience. Many customers find the website easy to manage,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Have ordered twice. Delivery is pretty quick and products are good. Ive got the brightening powder which is good for everyday and the coloured powder foundation which is good for full make up. Dont fe... See more

Company replied

Rated 4 out of 5 stars

I have used the powder make-up each day and like it, however I am still applying a liquid foundation first to cover spots. The mascara was not described as being a tubing product. I have tried other... See more

Company replied

Rated 4 out of 5 stars

I purchased the Double Take foundation but found it a bit heavier than I like. However, I like to wet my small brush and dab the foundation over my nose as that part has large pores and this foundati... See more

Company replied

Rated 4 out of 5 stars

The foundation (baked balance-n-brighten) was delivered quickly however I tested a bit on my wrist first (thankfully) and came out in a rash. I have never had a reaction like that to anything in my al... See more

Company replied


Company details

  1. Cosmetics Store

Written by the company

At Laura Geller Beauty, get gorgeous without the guesswork using high-performance, easy to apply makeup. You can find our best-selling Spackle primer, to our unique Baked Balance-n-Brighten Foundation here. Shop our full range today!

Return Policy

No Questions Asked Returns

We proudly stand behind our products and strive to provide an easy, stress-free customer experience. If you are unhappy with any item(s) you have received, we will gladly exchange or refund items and sales tax – minus the shipping charges – made within 30 days of purchase. No Questions Asked! Return Portal: https://returns.laurageller.com/#/

Contact info

3.9

Great

TrustScore 4 out of 5

21K reviews

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Rated 3 out of 5 stars

My new products

I started using this product then my face broke out so I haven't used it since.

30 March 2026
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Reply from Laura Geller Beauty

Hi Tracy. There is nothing more confusing than being excited to try something new only to have your skin react like that. It’s honestly when a product you bought in good faith ends up causing a breakout, especially when you’re just looking for something reliable that works with your routine. It makes total sense why you’ve tucked it away in a drawer, once your skin sends a signal like that, it’s hard to trust the formula again. You shouldn’t have to worry about your makeup causing more problems than it solves, and it's a real shame because you really deserve a product that makes you feel great without the unwanted side effects. Since you already know that the product is not for you and you’ve experienced irritation with some products, these are the best alternatives many customers prefer, especially for sensitive or mature skin Lightweight Tinted Moisturizer Hydrant Tint. This is the safest switch if you want something breathable and low‑risk. It gives sheer coverage, feels like skincare, and is less likely to trigger breakouts. If there is anything else we can do to make things easier, please don’t hesitate to reach out. We're here to help.

Rated 2 out of 5 stars

I find it makes my face too shiny

I find it makes my face too shiny. Not a fan.

6 April 2026
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Reply from Laura Geller Beauty

Hi Meri. We totally hear you there is a very fine line between a healthy glow and just looking greasy, and it’s so annoying when a product crosses it. It’s especially when you’ve done all the prep work only to end up with a finish that feels more like a disco ball than the polished look you were actually going for. If you’re someone who prefers a clean, velvet finish, that extra shimmer can feel like it's just sitting on top of your skin and highlighting everything you’d rather blur out. It sounds like this specific formula might just be a bit too illuminating for your taste, which is a total bummer when you really wanted it to work. Brighten n Blur is a great alternative. It smooths the look of lines, helps reduce shine, and gives a soft‑focus finish instead of glow. Some also prefer using Baked Balance n Brighten on well‑moisturized skin without primer for a more natural look. If there is anything else we can do to make things easier, please don’t hesitate to reach out. We're here to help.

Rated 1 out of 5 stars

Cover Breakage

This is the 3rd that I have had to order the Baked Foundation because the top lid keeps breaking off the foundation. I chatted with an online customer service rep, who was fantastic, but said this is a known issue with the baked Foundation cases. I was really disappointed to hear this and that no refund could be given for the product. I had the product for several months but the lids should not continue to break off. The foundation ends up drying up and I have to throw them away. I love the foundation but the issue with the lids needs to be fixed by the company and refunds issued to customers when this happens. I even sent a picture so the rep could see how much product I still had left in the case.

30 March 2026
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Reply from Laura Geller Beauty

Hi Sarah. It is honestly so challenging to have to buy the same foundation three times just because the packaging can't keep up with the product. Finding a formula you actually love is hard enough, but being told that the breaking lids are a known issue while still being denied a refund feels like a total slap in the face. Especially when you’ve gone out of your way to show them how much wasted makeup is just sitting there drying out. You’ve been more than patient by sticking with them through three broken cases, and it’s disappointing that your loyalty and good faith haven't been met with a real solution. At the very least, a company should stand by their design, so it’s completely understandable that you’re fed up with paying full price for a defect they already know exists. We know things haven't been smooth, so as a genuine thank you for your patience. As a courtesy, we are refunded the full amount. We hope this little treat brings a smile to your face. If you need any help, please let us know.

Rated 5 out of 5 stars

I have used their makeup,concealer…

I have used their makeup,concealer brushes
I am so happy with my purchases

22 February 2026
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Reply from Laura Geller Beauty

Hello Leza,

Thank you so much for sharing your experience. We’re thrilled to hear that you’re happy with your makeup and concealer brushes, and that they’ve been a great addition to your routine. Your satisfaction means a lot to us, and we truly appreciate your support.

Warm regards,

Rated 2 out of 5 stars

It does not look good in my skin

It does not look good in my skin. I wash and prep before but it looks very powdery it settles under my eyes way to much. I am 45 I do not have many wrikles yet but this foundation makes them stand out more. Not sure why? The shade was a good macht .

30 March 2026
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Reply from Laura Geller Beauty

Hi Sonia. It’s honestly when you finally nail the shade match only for the texture to betray you like this. Even with a good prep routine, some formulas especially the baked or mineral types can be a bit too thirsty and start soaking up your skin's natural moisture, which is usually why it ends up looking powdery or sitting in places you didn't even know you had lines. Since the skin under our eyes is so much thinner and doesn't have its own oil glands, the powder often just sits on top instead of melting in, which basically acts like a spotlight for any tiny bit of movement. It sounds like the product is just a bit too heavy-handed for your skin right now, but before you toss it, you could try using a damp sponge to press it in or just keep the powder away from the eye area entirely to see if that helps it behave a bit better. We know things haven't been smooth, so as a genuine thank you for your patience. As a courtesy, we are sending a small free gift. We hope this little treat brings a smile to your face. If you need any help, please let us know.

Rated 5 out of 5 stars

I love the Baked line

I love the Baked line. I use the BBB, Baked Blush and Baked Body Frosting every day and have for ages. Customer service has been super helpful as well over the years. I am in my 40s, and just recently got my mom and aunt using the products as well. Everything I have used is incredible. No notes.

2 October 2025
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Reply from Laura Geller Beauty

Hello Mariele
,
Thank you so much for such a wonderful review! We’re truly honored to be part of your daily routine and to hear how much you love the Baked line from Baked‑n‑Brighten Balance‑n‑Blend® Foundation to our Baked Blush and Baked Body Frosting.

It means a great deal to us that you’ve trusted our products for so long and that our customer service has been able to support you over the years. We’re especially touched to hear that you’ve introduced your mom and aunt to our products as well there’s no greater compliment than sharing what you love with family.

Thank you again for your loyalty and kind words. We’re so grateful to have you as part of our beauty community.

Warm regards,

Rated 1 out of 5 stars

I ordered Laura Geller makep

I ordered Laura Geller makep . I was charged $75.74 cents for a makup supposedly costing $39.29 .
I never would have ordered this product had I known I would have recurring charges to my bank account . For this reason , I would give a 1 Star Review .

26 February 2026
Unprompted review
Laura Geller Beauty logo

Reply from Laura Geller Beauty

Hi Doris. There is nothing worse than looking at your bank statement and seeing a ghost charge that you never authorized especially when it’s nearly double what you expected to pay. It’s a total mood-killer, you go in looking for a simple beauty fix and end up with a recurring financial headache instead. We truly value your support. Our Customer Service Team would be happy to help. Please reach out to them via Live Chat on our website at www.Laurageller.com. Thank you for giving us the opportunity to make this right and regain your trust. We look forward to hearing from you.

Rated 1 out of 5 stars

My order was never sent yet my money…

My order was never sent yet my money was removed from my account. Your customer service is sorely lacking and I have not ordered since because this was the second time this happened. I refuse to pay to lodge a complaint and there is not a simple way to say what was the problem.

1 January 2026
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Reply from Laura Geller Beauty

Hi Edna. We're incredibly sorry that you’ve had to deal with this, especially after sticking with us when things went wrong the first time. It is completely unacceptable to have your money taken and then be left in the dark, and we totally get why you’re beyond frustrated honestly, anyone would be. We truly value the good faith you’ve shown in giving us another chance, and it’s really disappointing to hear that we’ve let you down twice now. You shouldn't have to jump through hoops or feel like you have to pay just to report a problem that shouldn't have happened in the first place. We truly value your support. Our Customer Service Team would be happy to help. Please reach out to them via Live Chat on our website at www.Laurageller.com. Thank you for giving us the opportunity to make this right and regain your trust. We look forward to hearing from you.

Rated 5 out of 5 stars

Products are exactly as advertised

Products are exactly as advertised, feel great on my sensitive acne prone skin

30 March 2026
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Reply from Laura Geller Beauty

Hello Elaine,

Thank you so much for your lovely feedback! We’re delighted to hear that the products perform exactly as advertised and that they feel great on your sensitive, acne‑prone skin. Creating formulas that are comfortable and gentle while delivering great results is very important to us, so your experience truly means a lot.

Warm regards,

Rated 4 out of 5 stars

I really like the products

I really like the products! The foundation, blush, and highlighter are easy to apply. I really like the Spakle base. I did have an issue with the compact for the foundation breaking, which makes it difficult to store it in a makeup bag now. I also don’t love the lipstick shade that came with my kit, although I ordered another shade separately that I do like.

28 March 2026
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Reply from Laura Geller Beauty

Hello LeeAnn,

Thank you for your honest feedback and for your continued support of our products we truly appreciate your loyalty and are so glad to hear you’ve consistently been pleased with your purchases.

We’re very sorry to hear about your frustration with the frequency of our emails and text messages. That’s certainly not the experience we want for our customers. Your feedback is important to us, and we understand how disruptive unwanted communications can feel. We’ll be sure to share your comments with our team as we continue to review and improve how we connect with our customers.

Thank you again for sharing your thoughts with us.

Warm regards,

Rated 4 out of 5 stars

I like the products

I like the products, as a matter of fact I have always been very pleased with everything I have bought. What I don't like is the constant emails and texts messages. I have not ordered in a while and have blocked the company from my texts after repeatedly asking to not be bothered so often.

29 March 2026
Rated 2 out of 5 stars

Wife wanted to try something new and…

Wife wanted to try something new and didn’t like the outcome of the products. The texture and application of the product was more time consuming and dried out her face than other comparable products.

28 October 2025
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Reply from Laura Geller Beauty

Hi Michael. We're sorry the new products didn't hit the mark. There’s nothing more annoying than spending time and money on a routine that just leaves your skin feeling parched and frustrated. It’s clear she gave it a real, fair shot in good faith, and since we truly value her being part of the community, the last thing we want is for her to feel stuck with something that’s a chore to use. You shouldn’t have to settle for a texture that doesn’t work or a formula that takes way too long to apply. We know things haven't been smooth, so as a genuine thank you for your patience, we’ve process a 20% refund to your account. If there is anything else we can do to make things easier, please don’t hesitate to reach out. We're here to help.

Rated 4 out of 5 stars

Almost 50 and it feels and looks good

I ordered their 3 piece starter kit that included their Baked-n-brighten correcting foundation and the Best of Baked face palette and I love the foundation. The palette is okay, but the shadow has very low pigmentation. You have to use a lot for it to really pop.
I love that the foundation is light weight because I’m almost 50 and I worry about my fine lines/wrinkles. The blush is okay as well, but I do like the toe shades of highlighter. Sometimes I pair it with my shadow.
I just ordered their light and full coverage kit in two different shades to confirm my right color, and to see which I like best. I like that they give you 14days to try it and return it at no charge if you’re not happy.

5 February 2026
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Reply from Laura Geller Beauty

Hello Mrs. Torres,

Thank you so much for taking the time to share such a detailed review. We’re thrilled to hear that you love the Baked‑n‑Brighten Correcting Foundation and that its lightweight feel works well for your skin concerns, especially fine lines and wrinkles.

We appreciate your honest feedback about the Best of Baked Face Palette. While buildable formulas are designed to allow customizable intensity, we understand that eyeshadow pigmentation can be a personal preference, and your comments are valuable to us. We’re glad to hear you’re enjoying the blush and experimenting with pairing the highlighter shades with your eyeshadow for added dimension.

It’s wonderful to know you’re taking advantage of our 14‑day trial period by testing both the light and full coverage kits to find your perfect match and finish. Please don’t hesitate to reach out if you need any assistance, we’re always happy to help.

Warm regards,

Rated 5 out of 5 stars

great customer service

great customer service when there was an issue with my order. They took care of it immediately. wonderful products.

25 February 2026
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Reply from Laura Geller Beauty

We are so happy we could help! While we always strive for perfection, it’s how we handle the hiccups that truly shows how much we value you. We’re thrilled to hear our team took care of your order immediately so you could get back to enjoying your wonderful new products. Thank you for being such a patient and radiant part of our family!

Rated 5 out of 5 stars
Laura Geller Beauty logo

Reply from Laura Geller Beauty

Thank you so much for the lovely feedback! We believe everyone deserves to feel beautiful with high-quality products, so we’re delighted you enjoyed our latest sale. A huge welcome to the family. We’re so glad you’re here and happy with your haul!

Rated 5 out of 5 stars

Laura Gellar Makeup

I've been using their products for a few years. I am never displeased with any of the products I order, even when I try new things. The makeup always works ! Easy ordering and fast shipping.

19 March 2026
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Reply from Laura Geller Beauty

A huge thank you for your continued support over the years! We are delighted that your experience has been so consistent, from the ease of your order to the quality of the products themselves. It’s a pleasure to be a reliable part of your day, and we are so happy to have you in the Laura Geller family. Here’s to many more years of beautiful results!

Rated 5 out of 5 stars

Just buy

Love all the Geller products

25 March 2026
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Reply from Laura Geller Beauty

This absolutely made our day! We are beaming knowing that you’re enjoying everything from the collection. It’s customers like you who inspire us to keep creating wonderful makeup that makes you shine. Thank you for your amazing support and for sharing the love!

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