Laura Bond Fine Jewellery and Luxury Piercing Boutique Reviews 353

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 210 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, friendliness, and helpfulness, making every visit a pleasant and comfortable experience. Many appreciate the high quality and beautiful design of the jewelry, often highlighting its solid craftsmanship and unique aesthetic. The piercing service is frequently described as professional, painless, and delivered in a spotless, welcoming environment. However, some customers experienced issues with jewelry sizing, finding some posts too thick or earrings smaller than expected based on online images. A few also reported that 9ct gold items tarnished quickly, requiring frequent cleaning, and some customers reported issues related to the healing process after a piercing, with suggestions for adjustments in jewelry provided.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the beautiful, high-quality, and... See more

Staff

Clients share positive opinions on staff, consistently highlighting their knowledge, friendliness, and... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality, delicate, and... See more

Service

People report positive experiences with service. Customers consistently praise the exceptional and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the overall process as clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve found it surprisingly difficult to find pretty, solid gold jewellery, specifically for individual piercings. I have several Laura Bond pieces and all are beautiful and solidly made. No coming... See more

Company replied

Rated 5 out of 5 stars

I decided to order as there was an easter discount, the jewellery arrived in a sturdy box, inside was another presentation box with the earrings nestled inside. The quality and detail is stunni... See more

Company replied

Rated 5 out of 5 stars

Great customer service, beautiful jewellery and brilliant prices. I've had Maria Tash in the past and found the screw posts to be thin and unreliable - one front even snapped off the post. Laura Bond'... See more

Company replied

Rated 5 out of 5 stars

I have had piercings in Laura’s shop, bought jewellery (across many years), had jewellery changed, just mooched.. the lot. Staff remember me even though there’s about a year between each visit, they a... See more

Company replied


Company details

  1. Jeweler
  2. Body Piercing Shop
  3. Ear-Piercing Service
  4. Tattoo and Piercing Shop

Written by the company

Laura Bond Jewellery is a family run, luxury earring brand based in Edinburgh, Scotland. We specialise in solid gold pieces for cartilage piercings. We offer piercings in our boutique and luxury piercing parlour on Thistle Street. We also ship worldwide. From teeny tiny huggie hoops to front fastening labret studs, you'll find the daintiest new additions for your ear stack!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

353 reviews

5-star
4-star
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2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Everything

Everything, from the greeting by the team, to the choice of Jewlery, to their experienced piercers. This is my third time back and I will be going back.

27 March 2026
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your kind words and for coming back to us again! It truly means a lot to hear that you’ve had such positive experiences. We’re always here to make sure every visit is just as great as the last, and we can’t wait to see you again soon!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

I absolutely love visiting the boutique…

I absolutely love visiting the boutique in Edinburgh! Everything from the decor, sparkly jewels and amazing staff team always makes it such a special treat.

On my recent visit to see Becca I had such a wonderful afternoon. Initially I was visiting to purchase a new piece of jewellery for a previous piercing I’d had done here, I ended up not only getting that, but also another piercing and gorgeous little moon to add to my ear stack!
I couldn’t be happier with service I received from all of the girls and my piercing is healing so quickly which I put down to the expertise of the piercer and the excellent quality of the jewellery used.
Yes, it may be a bit pricier than other places but so well worth it and I’m already looking forward to my next visit…

21 March 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your lovely review, it truly means the world to us!
We’re so happy to hear how much you enjoy visiting the boutique and that every part of your experience, from the atmosphere to the team, feels special. Creating that kind of environment is exactly what we aim for, so it’s wonderful to know it comes across.
It was an absolute pleasure having you in with Becca, and we’re delighted you found the perfect jewellery (and added a beautiful new piercing too, we love a curated ear moment!). Hearing that your piercing is healing well is the best news, and we’ll be sure to pass your kind words on to the whole team.
Thank you again for your support, we can’t wait to welcome you back to the boutique for your next visit!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Spur of the moment and first time visit…

Spur of the moment and first time visit to Laura Bond for helix piercings,
Made to feel very welcome and given time to talk about my options. No pressure at all given regarding budget for jewellery.
Lovely calm room and quick piercing. Lots of advice given for piercing care.
I would absolutely return to Laura Bond and recommend anyone to go there.

14 March 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your lovely review and five star rating!
We’re so glad you chose us for your first helix piercings, it means a lot. It’s great to hear that you felt comfortable, well-informed, and never pressured while choosing your jewellery. Creating a calm and welcoming experience is really important to us.
We truly appreciate your recommendation and would love to welcome you back to the boutique again in the future!

Best Wishes,
Team Lb x

Rated 5 out of 5 stars

Sizing request

I have loved EVERY piece of jewelry from Laura Bond. My latest was the Double Crystal Clicker Hoop in gold. For future purchases, I would like help figuring out the size of the hoop. There are 6mm, 8mm, and 10mm options but I was not sure how to size them for the location on my ear. Can you come up with a way we can get our measurements at home before purchase?

16 March 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your lovely review, we’re so happy to hear you’ve loved every piece from Laura Bond. It means the world to hear this.
We completely understand that choosing the right size can feel a little tricky, especially for different placements on the ear and different anatomies.
This is really helpful feedback, and we love your idea about making sizing easier from home. In the meantime, if you ever need guidance, feel free to pop into our boutique and one of our lovely stylists or piercers can help you find the perfect fit. If you are not Edinburgh based, we recommend visiting your local reputable piercer for advice.
Thank you again for your continued support.

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Beautiful crystal earrings

Beautiful crystal earrings - little bit annoying having to pay per earring as worked out very expensive However they are beautiful

18 March 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your lovely review!
We’re really glad to hear you love the crystal earrings, they truly are such a beautiful choice.
We completely understand your point about pricing per earring, and appreciate you sharing this. As all of our pieces are sold individually to allow for fully personalised styling and curation, it can sometimes feel a little different if you’re used to buying in pairs.
Thank you again for your kind words, and we hope you continue to enjoy wearing your earrings.

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff, giving you time and advice to select suitable jewellery for piercings and to support aftercare. The piercing experience was straightforward, professional and relaxed. I would definitely recommend!

9 March 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you for taking the rime to leave such a fantastic review and 5 stars!
We’re really glad you felt well looked after, from choosing your jewellery to aftercare. Creating a welcoming experience is so important to us, so it’s lovely to hear that came through.
Thank you for recommending us, we really appreciate it!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Honestly love Laura Bond!

Honestly love Laura Bond!

Wouldn't buy my earrings anywhere else.

Beautifully made and very sturdy and secure!

Wish I could add a picture to show how amazing my stacks are since discovering LB!

9 March 2026
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

This means so much to us, thank you!
We’re so happy to hear you wouldn’t shop anywhere else (what a compliment!) and that you love how secure and well-made your pieces feel. That’s exactly what we aim for.
I'm sure your stacks look amazing and we look forward to adding more in the future.

Best Wishes,
Team LB x

Rated 5 out of 5 stars

best experience ever!

love going to laura bond for my piercings, they have done all of mine and the girls are great for helping choose earrings and what piercing to get !!!! 14 done and i will be back for more, i’m just a young 54yr old! 😆 😍

22 February 2026
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

We absolutely love this, it really made us smile. Thank you for taking the time to write this and for the 5 stars!
14 piercings and counting… we’re honoured to have been part of your journey! It means so much to hear you enjoy coming in and that the team have helped you choose the perfect pieces and piercings along the way.
We can’t wait to welcome you back for number 15 (and beyond!)

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Stunning flat back earrings! A big fan!

I stopped by Laura Bond as a friend mentioned that they stock flat back earrings which I have never heard of before! Initially I wanted to have a quick look with no intention to purchase on that day. Boutique manager Becca who was looking after me was so lovely and after looking at a few options with her I decided to purchase small earrings to get used to having something in my ears, as I haven’t worn earrings for years now. Phoebe who popped them in was great. Since I’ve been to the store, I keep looking at LB’s socials and feeling that I need to get second lobe piercings done. Who do I think I am? 😂 I think I remember seeing that LB had a promotion for a free piercing at some point when you buy their jewellery, and with Mother’s Day coming up I’m really hoping that they will do something similar. New big fan of the brand now, all thanks to Becca!

28 February 2026
Unprompted review
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Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

This is such a lovely review to read, thank you so much for sharing your experience with us!
We absolutely love that you popped in “just for a look” and ended up discovering flat back earrings (they’re a bit of a game changer, aren’t they!). It’s so nice to hear that Becca made you feel comfortable and helped you find the perfect starting pieces after such a long break from wearing earrings, that’s exactly what we’re here for. And we’ll be sure to pass your kind words on to Phoebe too!
Also… we fully support the second lobe piercing thought, it starts with one pair and suddenly you’re planning your whole ear stack!
Thank you again for such a thoughtful review and for keeping up with us on socials, it really means a lot.

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Gorgeous daisy tragus stud

Easy to use website with amazing choice of earrings. Easy ordering process and very speedy delivery. So much choice it took me ages to decide which one I was going to buy (on this occasion). When it arrived and I opened it (excellent packaging) I even squealed with delight - the daisy tragus stud is exquisite. Love it love it love it!

27 February 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Ahh this made us smile so much, thank you!
We completely get what you mean about taking ages to choose… there are just too many pretty pieces! So it means even more that you picked the daisy tragus stud and loved it that much. The fact it made you squeal when you opened it is honestly the best compliment we could ask for!
Thank you again for taking the time to share this, it really does mean a lot to our small team.

Best Wishes,
Team LB x

Rated 5 out of 5 stars

I needed a quick delivery of a nose…

I needed a quick delivery of a nose stud, as I had lost my previous one. I was very happy with the speedy service.

23 February 2026
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your review! We're really glad we could get your new nose stud to you quickly when you needed it. It's great to hear you were happy with the speedy service. We hope you're enjoying your new piece and look forward to helping you again in the future

Best Wishes,
Team LB x

Rated 5 out of 5 stars

I've travelled to Edinburgh from…

I've travelled to Edinburgh from Newcastle with my daughter to have piercing at Laura Bond, the experience is amazing. The jewellery is first class. I have purchased quite a few pieces of jewellery which I find to be of good quality and my ears look so chic

23 February 2026
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your lovely review and for travelling all the way from Newcastle to visit us! it truly means a lot! We're so glad you and your daughter had a great experience with the team and that you enjoyed your time in the studio.

It’s wonderful to hear how much you love the jewellery and that you’re happy with the pieces you chose. We're delighted your ears are looking so chic! Thank you again for your support and for choosing us for your piercings and jewellery. We hope to welcome you both back again in the future.

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Beautiful dainty charm,just what I was…

Beautiful dainty charm,just what I was looking for,excellent service,thanks

23 February 2026
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Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your lovely review! We're so pleased to hear the charm was just what you were looking for. It means a lot to know you’re happy with both the piece and the service. We hope you enjoy wearing it and look forward to helping you find more beautiful jewellery in the future.

Best Wishes,

Team LB x

Rated 5 out of 5 stars

Quick delivery and lovely earrings

Quick delivery, lovely earrings! I love my new hoops, great quality as always. I think I'm a bit addicted to Laura Bond jewellery!

23 February 2026
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your lovely review! We're so pleased to hear your hoops arrived quickly and that you love them. It means a lot to know you continue to enjoy the quality of our jewellery.

We definitely won’t complain about a little Laura Bond jewellery addiction! Thank you for your continued support, we’re so happy to have you as part of the collection of wonderful customers who keep coming back for new pieces. We hope you enjoy your new hoops and look forward to helping you find your next favourites soon.

Best Wishes,
Team LB x

Rated 5 out of 5 stars

My absolute favourite jewellers!

I have been an online shopper for years but we got to visit the store after a trip to Edinburgh!

All the staff were incredibly helpful. Not to mention how talented your piercers are! It was my 40th birthday and I was treated to a card and sweets which was incredibly thoughtful. I walked away with a beautiful new conch piercing showcasing one of your beautiful Tiaras. And the team were so incredibly kind to me and my daughter.

I have swapped some of my jewellery over this evening and realised how lucky I am to own so many of your stunning pieces, I have built up quite a collection over the years and I am always so impressed with the quality.

Can’t wait to visit again or to shop the new collection on the 5th March 😜🤫

22 February 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for taking the time to leave such a lovely review. It was truly a pleasure finally welcoming you into the studio after you’ve supported us online for so many years. We’re so glad you chose to visit during such a special occasion too, it was lovely being able to celebrate your 40th birthday with you!

We’re delighted to hear how much you love your new conch piercing and your Tiara piece, it’s such a beautiful choice. It also means a lot to know you’ve built up such a wonderful collection of our jewellery over the years and that the quality continues to impress you.

It was also so lovely meeting your daughter as well, we’re really glad you both felt welcome and had a nice experience with the team. Creating a relaxed and friendly atmosphere for everyone who visits us is something we care a lot about.

Thank you again for your continued support over the years. We can’t wait to welcome you back again in the future, whether that’s in the boutique or ordering online!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Helix piercing by Amber

I had a helix piercing done by Amber. She was fab, really made me feel at ease and also was very helpful in the placement of my piercing as I was unsure whether to go for mid or high helix. She gave advice regarding the shape of my ear and what would look good and then marked out my ear for me to see and if I wanted to make any changes before piercing. Once happy with placement, the piercing was quick with very minimal pain. She gave me aftercare advice and I have had no pain or any problems with healing so far. I would definitely recommend and will be back for more piercings in the future.

16 February 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Kirsty,

Thank you so much for your lovely review! We’re thrilled to hear that Amber made you feel at ease and that you’re happy with your helix piercing. 😊 It’s great to know the aftercare advice has helped and that your piercing is healing well.

We can’t wait to welcome you back for your next piercing, Amber will be excited to hear your kind words too!

Thanks again for recommending us.

Best wishes,
Team LB x

Rated 5 out of 5 stars

The staff are so friendly and…

The staff are so friendly and professional, I had Sarah do my piercing and her advice was really helpful , she adviced about the correct piercing for my ear and I absolutely love the result

14 February 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi there,

Thank you so much for your lovely message! We’re thrilled to hear that Sarah made you feel comfortable and that you’re happy with your piercing. 😊

We’ll be sure to pass your kind words on to her, she’ll be delighted! We can’t wait to welcome you back for your next visit.

Best wishes,
Team LB x

Rated 4 out of 5 stars

Overall good experience

Nice earring, delivered quickly. I also bought the tool to help insert the labret back and found it very good. What’s really odd is that I only came across it by accident in the “accessories” section; the website doesn’t advertise it alongside the jewellery that you might want to use it for. So minus one star for a website that’s less helpful than it could be.

19 February 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Mrs Robertson,

Thank you so much for your feedback! We’re glad to hear you’re happy with your earring and the labret back tool, it’s great to know it worked well for you. 😊

We really appreciate your note about the website and will pass this on to help make things easier to find in the future.

Best wishes,
Team LB x

Rated 3 out of 5 stars

Product as advertised

Product as advertised - but in practice gem is far too small and no upgrade available. Item retired to depths of jewellery box.

15 November 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Neil,

Thank you for your feedback. We always try to show the size clearly in our images and list it in the product description, but we’re sorry to hear it didn’t meet your expectations.

We really appreciate you sharing your thoughts!

Best wishes,
Team LB x

Rated 2 out of 5 stars

Extremely small

I was shocked how small the earrings were, obviously the pictures were blown up so much I was disappointed with them. Shame because I have always been happy with my past purchases.

26 January 2026
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you for your feedback and for purchasing with us. We’re really sorry to hear that you were disappointed on this occasion, especially as you’ve previously been happy with your purchases.

All of the sizing details for our pieces are included within the product description to help give clear measurements before buying. We also include images of our jewellery worn on models so customers can see a realistic example of how each piece sits in the ear. The standalone product images are, of course, enlarged so that the detailing can be seen clearly, particularly with our finer pieces.

We truly appreciate your continued support and your comments, and we’ll take this on board as we’re always looking at ways to make the online experience as clear as possible. If there’s anything we can help with, please do get back in touch with us.

Best Wishes,
Team LB x

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