Launch27 system is not good system functionality , it took 6 months to manual setup still could live. it layout and template, is awful. support team, it slow not reaccommodated
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Had horrible experience with this company. Their servers went down and lost some booking data completely. They dont have no customer support team. Just AI handling all the support and not great at all... See more
This software is in need of a project manager that understands and gets tasks done that are relevant. The voting system for critical features is just plain dumb. If you have a major bug you need to... See more
Company replied
The list of the user requirements has in the top for a long time waiting to ve develope, and launch27 delivered some changes that anybody care. Make Discount code valid only for new vs existing... See more
Company details
Information provided by various external sources
Launch27 is the Online Booking engine that's powered crazy growth for tons of local businesses over the last few years. Our Customizable Booking Form & Real-Time Calendar make it simple for clients to book on your site. Use Discounts to grow your number of Recurring Jobs. Customer Ratings track client happiness after each service. Convenient online Credit Card Payments. Client Behavior Analytics to see how business is doing. Tons of automated features that eliminate time-wasting tasks.
Contact info
United States
- 877-385-0724
- support@launch27.com
- launch27.com
1.8
Poor
46 reviews
Hasn’t replied to negative reviews
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I used Launch 27 for my residential …
I used Launch 27 for my residential cleaning business and it worked great. I stopped using it because we got so busy with regular recurring clients and I no longer had a need for the on line instant booking.
The team that works there is very helpful with any questions or technical issues you may have. They have instant chat and are readily available to help you whenever you need it.
Would highly recommend if you are a new cleaning business and want to ramp up your business quickly.
30 March 2017
Unprompted review
Launch27 has excellent customer support
Launch27 offers a fantastic platform for my small business, but there are lots of options in the control panel that I occasionally need help using. Whether I have a list of simple questions or a single complex problem to be solved, they are always there to help me. They respond very quick, so I know that I'll get answers to my questions in time. Brittany and Andrew have been extremely helpful, and I know I can count on them for help in the future.
20 March 2017
Unprompted review
L27 is a great SaaS company
Great customer service, and wonderfully easy to use, intuitive software.
3 March 2017
Unprompted review
Great Experience With Launch27 Team
I am just starting my cleaning business and have had a great experience throughout each stage. From the initial sales up to the implementation of my system. Each person I have worked with has gone above and beyond to help me along the way. I also wanted to make sure I mentioned Anthony and the amazing support and help he has given me throughout this process as well!
Thanks Launch27!
Mike
KudosClean
20 February 2017
Unprompted review
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