This is the 2nd trip we have booked with Latin Routes and I'm so pleased we used them again. We had already chosen the route (Argentina, Chile, Bolivia and Peru, 3 week trip) we wanted to take when w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent company to deal with. Good communication. Holiday well planned supported by a very informative App. Went to South America, through Chile, Bolivia and Peru plus Amazon experience, just under... See more
Kevin Marsh our contact proved to be extremely helpful arranging our itinerary, and even more so when we experienced a family bereavement two weeks before we were due to go. Nothing seemed to be to... See more
Everything worked like clockwork, meaning that there was no stress and we were able to sit back and enjoy the trip. Paul's suggestions on itinery turned out to be fabulous too and really added to our... See more
Company details
Written by the company
Latin Routes is an award-winning UK tour operator, offering Truly Individual Holidays to Latin America. Every holiday is designed around you and includes the places you want to see and the things that are important to you. Our Travel Specialists know our destinations inside out, from first-hand travel experience and years of expertise. They are on hand to help you plan the best itinerary, manage all of the arrangements and ensure you have the very best time while you are away. Our holidays are ATOL-protected for your peace of mind.
Latin Routes
Written by the company

Opening Hours
Call one of our friendly Travel Specialists
Contact info
Suite 2, 1st Floor, Millennium House, KT1 1BL, Kingston upon Thames, United Kingdom
- 020 8546 6222
- enquiry@latinroutes.co.uk
- latinroutes.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easter Island special holiday
We booked a trip to Easter Island for a special birthday and the booking process and entire trip were truly incredible
A personalised trip to Peru
The personalised itinerary was excellent and the local reps and guides were all very efficient.
The accommodation was always first class.
Would definitely recommend.
Great holiday in South America
Great holiday in South America
Well looked after throughout from booking through amazing experiences to safe return home
Great organisation, highly recommend Latin Routes
This is the 2nd trip we have booked with Latin Routes and I'm so pleased we used them again. We had already chosen the route (Argentina, Chile, Bolivia and Peru, 3 week trip) we wanted to take when we contacted them, Kevin then offered some other great options and gave great advice. Our trip was excellent, the agents they use in South America are all first rate, our guides were fantastic and we had excellent centrally located accommodation. If we visit South America again, we will definitely use Latin Routes and highly recommend them.
Well organised
Well organised, good communication through the app, and great to be met at the airport and whisked to your hotel
Guides were good
They listen
I went to Latin Routes not quite knowing where I wanted to go, except that it must be to Latin America. Kevin and I discussed options, and he came up with several lovely ideas but we eventually settled on my dream place, Chile and the Atacama Desert. The itinerary was exactly as I envisaged it, the accommodation and trips brilliant. Unfortunately, I had to back out at that stage. However, circumstances changed and I returned. Jenna picked up the baton and based on Kevin's earlier work, produced the ideal itinerary, date and cost. The incredible patience, friendliness, professionalism and understanding of both Kevin and Jenna was second to none. I heartily recommend Latin Routes
Everything worked like clockwork
Everything worked like clockwork, meaning that there was no stress and we were able to sit back and enjoy the trip. Paul's suggestions on itinery turned out to be fabulous too and really added to our experience. If you are looking to travel to South America, talk to Latin Routes.
Holiday in Chile.
Kevin Marsh our contact proved to be extremely helpful arranging our itinerary, and even more so when we experienced a family bereavement two weeks before we were due to go. Nothing seemed to be too much trouble.
The holiday was brilliant and the guides and the weather were exceptional.
Passport Control at Santiago is not good. It is under staffed even when several planes land at similar times.
We had to wait two hours. There is a separate area for elderly, disabled parents with small children and pregnant women.
Latin Routes - Second To None!
Latin Routes, and their travel adviser Kevin, provided a consultative, informed and intelligent service, when we were preparing the itinerary for a 6 week South America trip, that sold their company to us. We engaged them to deliver what was a bespoke 6 week dream holiday in Chile (including Easter Island) , Bolivia and Peru and I am not exaggerating when I say that they met, and in most cases exceeded, our very high expectations. Their customer service, and that of their local partners, was second to none. The holiday was the best one we’ve ever been on and while you might find a cheaper service provider, I doubt you will find a better one. Thank you Latin Routes and thank you to excellent local service providers too!
Special holiday in Chile.
LR organised a special holiday for us in Chile - They understood our requirements well and put together an excellent schedule of travel, accommodation and excursions which gave us an outstanding experience.

Reply from Latin Routes
When you have a problem your on your…
When you have a problem your on your own, when 28 days of 32 day trip had issues, 3 months on nothing has been done, even though spoken at length with directors, please look on you tube for some of the many videos, it was worse than some monty python farce day after day.
Update, Your reply is an absolute lie you have never ever contacted me, when on my trip or the following 3 months, this is only contact in third party terms i have ever received.

Reply from Latin Routes
Brilliant time in Mexico
Great comms during booking and leading up to Holdiday, which went perfectly to plan. We had a memorable holiday in Mexico
Top class service
Giuliano planed an incredible 40 plus day South American itinerary for us.
And even when the unexpected happen we felt very supported.
A great mexican holiday.....
We have travelled twice now with Latin Routes and have been really impressed by their attention to detail in their tailoring the holidays to our requirements. In Mexico recently the partner agency they worked with was superb, and everything (road and air transfers, tours and particularly the quality of the guides) was impressively organised. Highly recommended!
Colombia river cruise with AMAWaterways via Latin Routes
From the first interaction with the company to the end of their involvement with our Colombian odyssey they were extremely professional, and I would highly recommend them. We have visited 128 countries in our travels, and this was up there with the best.
Great trip organised by Paul from Latin…
Great trip organised by Paul from Latin Routes
A fabulous experience
This was my first experience with Latin Routes. Paul Mason listened carefully to what I was hoping to see in Argentina and Chile, and also to my needs as a single traveller. As a result, developing the itinerary went well. The hotels were in good locations and the excursions interesting. I saw some amazing sights - Iguazu Falls, the tours north of Salta and the lakes in Chile/Argentina were highlights. The communication with the local agents was good and I never felt isolated. I would definitely recommend Latin Routes and travel with them again.
Excellent company to deal with.
Excellent company to deal with. Good communication. Holiday well planned supported by a very informative App. Went to South America, through Chile, Bolivia and Peru plus Amazon experience, just under 4 weeks. 8 flights, 3 trains, 2 buses, private guides and transfers as well, many hotels. All went to plan and luggage always where it should be. Used Michele for booking. Recommended
A brilliant holiday in Peru
The planning of our holiday made sure that we increased our exposure to higher attitudes gradually. It also ensured that we saw everything we wanted to in Peru. The hotel choices were very good and the local guides and drivers were excellent.
Great from start to finish highly…
Great from start to finish highly recommend
Used Jack to book for Peru
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.