Lashaura Reviews 163

TrustScore 2 out of 5

1.8

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, frequently stating that goods were not received despite payments being processed. People also faced considerable difficulties when trying to contact the company, with emails going unanswered and phone numbers being invalid or unmonitored. Furthermore, numerous consumers experienced billing discrepancies or unexpected charges to their accounts. However, some people were satisfied with the products themselves, particularly the lashes, finding them to be of good quality, lightweight, and comfortable to wear. A few customers also noted that while delivery could be inconsistent, ranging from very quick to very slow, the products eventually arrived.

What people talk about most

Order

Clients share negative opinions on order experiences, with many reporting that items like couches and shoes... See more

Product

People report ambiguous experiences with product. Many customers express frustration over not receiving items... See more

Customer communications

Consumers express significant frustration with the company's contact methods. Many report that emails go... See more

Payment

Reviewers mention negative feedback about payment. Many customers report being charged for products or... See more

Delivery service

Customers consistently note negative experiences with delivery service. Many report not receiving their... See more

Based on these reviews

Rated 1 out of 5 stars

I’ve ordered before no problems however ordered again it’s now 13 days and still nothing. Had confirmation of my order with a link to contact them via email but was not delivered so went onto their s... See more

Rated 1 out of 5 stars

Twice they have taken money out my account and nothing sent.. order confirms sent to me but nothing. Having to now contact my bank and try get the money back! Avoid at all costs.. it’s quite sad a... See more

Rated 1 out of 5 stars

I ordered 3 couches on March 7th, 26, and nothing! I have contacted customer service through email several times and I received 2 replies saying that they are "looking into it"!! I really wish I had s... See more



Contact info

1.8

Poor

TrustScore 2 out of 5

163 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Lash Aura's, Pinacle Prime Sales.com and Varnamo Promos Corp, SCAMMERS

I was approached on Facebook by a stupid ad (as usual Facebook always seems to get me) but anyway my feed had an ad on there for this foam couch "Boneless Cloud Sofa" so I was like for like $15 what the heck no harm in that right?
I paid the $15, it was "guaranteed" to be shipped out within one business day less than one week later, 5 days later I get charged $55 from some business called Pinnacle Prime Sales.com.
The original company was called Lash Aura's which I thought was weird since I see nothing about lashes on there but back to the point. I never received the couch nor was refunded and now I tried to get my $55 back from the scam company just to find out that it's under a whole other company so Lash Aura's is a scam, Pinnacle Prime Sales is a scam, and so is their parent company Varnamo Promos Corp..
Beware, these companies are predators.

Edit: I also filed a claim with the FTC & BBB.

15 February 2026
Unprompted review
Rated 1 out of 5 stars

Scam website

Scam website. I purchased a cloud sofa on January 20th it's now Feb. 4th and can't get a response to my emails. I paid for my order. I will contact the BBB

19 January 2026
Unprompted review
Rated 5 out of 5 stars

The lashes arrived in about a week

The lashes arrived in about a week, which worked out perfectly because I needed them for a 40th birthday party. I’m really glad they showed up on time. I ordered the natural set and they looked absolutely beautiful. Very lightweight, comfortable to wear, and they blended so well with my own lashes. I got so many compliments that night. Definitely worth it and I would order again.

17 January 2026
Unprompted review
Rated 1 out of 5 stars

I bought a cross with a crown for 2179…

I bought a cross with a crown for 2179 something something like that and I have never received a package. I think this company is a scam. They told me to go to Shopify and I tried but it did not work. I don't know how to use the site

23 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam for sure!

I placed an order for three necklaces, the cross/crown ones. Not only did they charge me $23.96, but i was also charged $10.35 for an extra necklace that I did not even order. I have reached out to them on two different occasions, and got no reply. I placed this order on December 5th, 2025. Today it is January 3, 2026. I have got no replies. This company is nothing but a scam. Do not order from them Period! You will not get your order.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

Total scam!!

Total scam!!!
Order was to arrive in 3-6 days After 30 days never showed up. Filed claim with bank only to find out they set up re-occurring payments of $49.99 every 2-4 days to come out of my acct.

26 September 2025
Unprompted review
Rated 1 out of 5 stars

Never received order

Ordered over 8 weeks ago, received email confirmation, yet still awaiting delivery! I have tried to contact via email on website with no response at all! DO NOT WASTE YOUR MONEY!!!!

20 November 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam!!

This company is a scam!!! We all know the items are coming from overseas and accept that. However when I tried to return the item the email bounced back. I found another customer service email and heard for over 2 months that I would be receiving a return process email. Still waiting. Lesson learned.

26 September 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT order from this website

DO NOT order from this website. They are a scam and not a real company. I purchased two pairs of shoes for $115 and never received the order - it’s been a month. Since then they have charged my card $200!!! It’s marked as “recurring charges” on my bank statement. No one responds to my emails or calls, I’ve been trying for weeks. I had to go through my bank to get a refund & cancel the card. DO NOT GIVE THEM YOUR CARD INFO.

16 September 2025
Unprompted review
Rated 1 out of 5 stars

Order not delivered

I ordered shoes on September 17th. I didn't receive so sent an email. I did receive a response with a tracking number. The tracking number was for a package that was delivered to California ( I live in Mass.) before I even placed my order. I was told they would rush my order to Mass. Since then no response to my emails, phone has never been answered, and I still don't have my shoes.

16 October 2025
Unprompted review
Rated 1 out of 5 stars

I ordered some shoes September 1st

I ordered some shoes September 1st, they have taken money out of my account twice. I don’t have a shipping email, their support email doesn’t work (undeliverable) no one will answer the phone. Now I’m calling my bank to see what my options are! Do not order from this company!!!!

14 October 2025
Unprompted review

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