LashArt Reviews 3,281

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and value, frequently highlighting the effectiveness of items like the lash lift products and cashmere lashes. Many appreciate the fast and reliable delivery service, often noting that orders arrive quickly and are well-packaged. The inclusion of free samples and gifts with purchases is also a much-loved aspect, allowing customers to try new products. However, some people were dissatisfied with specific product issues, such as eyelash glue not drying quickly or not adhering properly. A few other people also felt that there were problems with order delivery, including damaged items or unexpected additional charges to receive their packages.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many calling them "amazing" and "the best"... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of products,... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers consistently praise the fast and speedy... See more

Service

Users describe positive interactions with service. Customers consistently praise the great service, often... See more

Order

Clients share positive opinions on order. Many customers consistently report that their orders are packed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing products and customer service. I have been using Lash Art Keratin lash lift products for years and love them with consistent results everytime. I recently sampled the Cysteamine solution... See more

Company replied

Rated 5 out of 5 stars

Outstanding company! I’ve been ordering from LashArt for a while now and I’m always impressed. The products are amazing quality, delivery is super fast, and the little extras they include are such a... See more

Company replied

Rated 5 out of 5 stars

I've used lash art for almost 6 years now and they are a fantastic company with lovely products and always quick delivery. Extremely fair on their free gifts with purchase and its always great to try... See more

Company replied

Rated 5 out of 5 stars

I have been purchasing from LashArt for years. I would never shop anywhere else now. Every time I order it’s packed and dispatched so unbelievably quickly, package is secure and always delivere... See more

Company replied


Company details

  1. Beauty Product Supplier

Written by the company

LashArt – shop online for high quality, professional lashes and all your eyelash extension products from manufacturers including Wonderlash, Noir Volume, Volume Express, Cashmere and many more. We create seriously cool innovations for born artists – Like you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy to order

Quick and easy to order, competitive pricing with fast delivery

7 June 2024
LashArt logo

Reply from LashArt

Hello Lyn! Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

Rated 5 out of 5 stars
LashArt logo

Reply from LashArt

Hello Serife! We are a great company as we have the best customers! And we’ve figured out what makes our customers happy, from fast dispatch to useful information and high quality products. Honestly, we are there to help with whatever you require.

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Prompt orders, prompt delivery and overall a good company to order from

9 July 2024
LashArt logo

Reply from LashArt

Hello Bhaviti! Thank you for taking the time to leave us your feedback. We are delighted to hear that you value the efforts we have put towards customer orders. And thank you for being a loyal customer for such a long time!

Rated 5 out of 5 stars

I just love this brand

I just love this brand! I get all my salon items from them. Speedy service and high quality products

17 July 2024
Unprompted review
LashArt logo

Reply from LashArt

Hello Sue! Thank you for taking the time to leave us your feedback. We are delighted to hear that you value the efforts we have put towards customer orders. And thank you for being a loyal customer for such a long time!

Rated 5 out of 5 stars

Amazing products and fast delivery

Amazing products and fast delivery

2 July 2024
LashArt logo

Reply from LashArt

Hello Nisa! Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

Rated 5 out of 5 stars

Amazing service

Amazing service

5 July 2024
LashArt logo

Reply from LashArt

Hello Mrs.P! We are happy to hear that you got exactly what you desired out of your experience with us at LashArt. Thank you for your kind words and we look forward to your next purchase!

Rated 5 out of 5 stars
LashArt logo

Reply from LashArt

Hello Agnieszka! We are a great company as we have the best customers! And we’ve figured out what makes our customers happy, from fast dispatch to useful information and high quality products. Honestly, we are there to help with whatever you require.

Rated 5 out of 5 stars

Airlift review

Happy as usual, I’m yet to try the new airlift products I bought.

3 July 2024
LashArt logo

Reply from LashArt

Hello Vee! Thank you for taking the time to leave us your feedback. We are delighted to hear that you value the efforts we have put towards customer orders. And thank you for being a loyal customer for such a long time!

Rated 5 out of 5 stars

Very good .thank you

Very good .thank you

3 July 2024
LashArt logo

Reply from LashArt

Hello Krishna! We are happy to hear that you got exactly what you desired out of your experience with us at LashArt. Thank you for your kind words and we look forward to your next purchase!

Rated 5 out of 5 stars
LashArt logo

Reply from LashArt

Hello Louise! We are a great company as we have the best customers! And we’ve figured out what makes our customers happy, from fast dispatch to useful information and high quality products. Honestly, we are there to help with whatever you require.

Rated 5 out of 5 stars

Always great products and service with…

Always great products and service with Lashart

13 June 2024
LashArt logo

Reply from LashArt

Hello Emma ! Thank you so much for such a great review! We work extremely hard to offer the best service, so I am happy to see that reflected on your recent order with us. Thank you for being a loyal customer for such a long time.

Rated 5 out of 5 stars

Fab!

Got exactly what i wanted when i wanted it. Couldnt ask for anymore. Excellent service. Thank you

30 May 2024
LashArt logo

Reply from LashArt

Hello Julie! Thanks for taking the time to share your prestiged opinion on LashArt. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to hear from you again and we will ensure you enjoy the same quality of service as the first time.

Rated 5 out of 5 stars

5 star service

Always arrives, quickly and promptly. They’ve never messed up an order and they’re always sending free samples too. Love LashArt.

29 May 2024
LashArt logo

Reply from LashArt

Hello Michaela! Thank you for taking the time to leave us your feedback. We are delighted to hear that you value the efforts we have put towards customer orders. And thank you for being a loyal customer for such a long time!

Rated 5 out of 5 stars
LashArt logo

Reply from LashArt

Hello Lisa! We are a great company as we have the best customers! And we’ve figured out what makes our customers happy, from fast dispatch to useful information and high quality products. Honestly, we are there to help with whatever you require.

Rated 4 out of 5 stars

The product is good but the…

The product is good but the instructions are abit confusing to read and could be abit clearer

24 May 2024
LashArt logo

Reply from LashArt

Hello Lynsey! Thanks for taking the time to share your experience with us - we appreciate the feedback. We never want to make a purchase with LashArt difficult, so we'll be sure to reflect on this. If you need help using your product you can contact our team at customersupport@lashart.com

Rated 4 out of 5 stars

Air lift kits

I have been using the air lift kits for lash lift and brow laminations. Great prices considering the content of the kits. I love that I can buy the sachets box 1 & 2 individually although I’d love them to be abit cheaper given the price of an entire kit.

17 May 2024
LashArt logo

Reply from LashArt

Hello Claire! Thanks for taking the time to share your experience with us - we appreciate the feedback. We never want to make a purchase with LashArt difficult. We offer 4 for 3 on our Sachets which offers a great saving when purchasing them outside of a kit. Our Basic kits are designed as 'top up' kits to help make topping up your AirLift supplies cheaper and easier.

Rated 1 out of 5 stars

Not received my order

Not received my order

31 May 2024
LashArt logo

Reply from LashArt

Hello Abi. Your order is showing as delivered. Our team have been in touch to provide the timescales of our courier services and your tracking number for this order. We hope you enjoy your items!

Rated 5 out of 5 stars

I love everything

I love everything

29 May 2024
Unprompted review
LashArt logo

Reply from LashArt

Hello Rita! We are a great company as we have the best customers! And we’ve figured out what makes our customers happy, from fast dispatch to useful information and high quality products. Honestly, we are there to help with whatever you require.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look